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  1. 1111559

    ITIL® V3 MALC - Managing Across the Lifecycle Full Certification Online Learning and Study Book Course - The ITIL® V3 Intermediate MALC Complete Certification Kit

  2. 1111490

    ITIL® V3 Intermediate Lifecycle program: Service Operation SO

  3. 1111491

    ITIL® V3 Intermediate Lifecycle program: Service Transition ST

  1. 1111657

    ITIL® V3 Intermediate Lifecycle program: Continual Service Improvement CSI

  2. 1111658

    ITIL® V3 Intermediate Lifecycle program: Service Design SD

  3.  	1111659

    ITIL® V3 Intermediate Lifecycle program: Service Strategy SS

  1. ITIL® v3 Planning, Protection and Optimization (PPO) Full Certification Online Learning incl. Study Book Course - The ITIL® V3 Intermediate Capability Complete Certification Kit - Second Edition

    ITIL® v3 Planning, Protection and Optimization (PPO) Full Certification Online Learning incl. Study Book Course - The ITIL® V3 Intermediate Capability Complete Certification Kit - Second Edition

  2. 1111872

    ITIL® V3 Operational Support and Analysis (OSA) Full Certification Online Learning and Study Book Course - The ITIL® V3 OSA Capability Complete Certification Kit - Second Edition

  3. 1111881

    ITIL® V3 Release, Control and Validation (RCV) Full Certification Online Learning and Study Book Course - The ITIL® V3 Intermediate RCV Capability Complete Certification Kit - Second Edition

  1. 1111918

    ITIL® V3 Service Offerings and Agreements (SOA) Full Certification Online Learning and Study Book Course - The ITIL® V3 Intermediate SOA Capability Complete Certification Kit - Second Edition

  2. ITIL® V3 Foundation - eLearning Plus exam Prep

    ITIL® V3 Foundation - eLearning Plus exam Prep

  3. 1111972

    Customer Service Foundation Level Full Certification Kit - Complete Skills, Training, and Support Steps to Remarkable Customer Service

  1. 1112023

    Customer Service Intermediate Level Full Certification Kit - Complete Skills, Training, and Support Steps to the Best Customer Experience by Redefining and Improving Customer Experience

  2. 112114

    $695.00

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    Customer Service Pathway

  3. 1112121

    Customer Service Expert Level Full Certification Kit - Complete Skills, Training, and Support Steps to the Best Customer Experience by Redefining and Improving Customer Experience

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Product's Reviews
ITIL® V3 Foundation Complete Certification Kit - Third Edition: Study Guide eBook and Online Course
ITIL® V3 Foundation Complete Certification Kit - Third Edition: Study Guide eBook and Online Course
Review by Janssen Z.
ITIL ® V3 Foundation Complete Certification Kit - Third Edition helps me pass my ITIL ver. 3 certification.
The ITIL ® V3 Foundation Complete Certification Kit - Third Edition of the theartofservice.com is an excellent material that helped me pass my ITIL ver. 3. I recommend this book

ITIL® V3 Operational Support and Analysis (OSA) Full Certification Online Learning and Study Book Course - The ITIL® V3 OSA Capability Complete Certification Kit - Second Edition
ITIL® V3 Operational Support and Analysis (OSA) Full Certification Online Learning and Study Book Course - The ITIL® V3 OSA Capability Complete Certification Kit - Second Edition
Review by Richard Belanger
Great course...certification practically assured.
I discovered TAOS while searching the web for an online provider of ITIL training, and I am glad I did. I wanted to take the OSA (Operational Support and Analysis)

ISO/IEC 20000 Foundation Complete Certification Kit - Study Guide Book and Online Course - Third Edition
ISO/IEC 20000 Foundation Complete Certification Kit - Study Guide Book and Online Course - Third Edition
Review by Ahsan
The right material on ISO 20000.
This book gives you thorough information on ISO20000 standard and at the same time prepares you for the exam. Along with the reading you can also enjoy online video presentations