Boost Your Understanding of KM Today!
Learn the EASY way to IMPROVE business performance.
Knowledge Management (KM) can be a difficult undertaking, both in terms of understanding the new concepts and practical implementation.
Luckily, The Art of Service has devised a stress free, practical guide to mastering the art of knowledge management and making it work for your business.
This creative Knowledge Management Toolkit helps you to use Knowledge Management to make sure that key decisions are made from a fully informed position, as you build upon your existing intranet, data warehouse, and project management investment. It gets you through the fundamental urgencies of an enterprise KM system, from end-to-end, showing how each stage can serve as a foundation for later enhancements.
Thoroughly revised to reflect today's latest tools, technologies, and best practices, this hands-on guide offers a complete road map for building KM systems incrementally with each step delivering new business value and seamlessly building on the elaborate work that preceded it.
Utilizing practical checklists and diagrams, the Knowledge Management Toolkit introduces today's best techniques for planning, designing, developing, deploying, and managing knowledge.
Use Knowledge Management to ensure the right decisions are made!
The Knowledge Management Toolkit contains presentations, templates, and essential resources:
The carefully created Power Point Presentations can be used to educate, as the basis for management presentations, or when making business cases for Knowledge Management implementation. These presentations will give you an insightful plethora of knowledge and understanding of all the terms, activities, and concepts required within the Knowledge Management process.
The supporting documents provided within this toolkit will help you identify the areas within your organization that require the most activity in terms of change and improvement.
Additional information and bonus material containing success secrets to embedding Knowledge Management into any organization are provided and will enable you to vastly increase your success rate.
A Quick Look Inside—This Innovative Toolkit Contains:
• ITIL® Knowledge Management Presentation
• Toolkit Introduction Presentation—Knowledge Management
• Policies, Objectives, and Scope
• Business Justification Document
• Roles and Responsibilities
• Knowledge Management Tools
• Communication Plan
• Service Knowledge Management System
• Knowledge Management Review Document
• Knowledge Management Implementation and Project Plan
(Also includes Toolkit Roadmap)
Purchase the Knowledge Management Toolkit Risk Free Today!
The instant you purchase the collection, the factsheets, presentations, and tools included above will be available to you through a simple download!
Need Help Justifying Your Investment?
At the Art of Service, we know how important your time is for you and we also understand that nobody can substitute you in certain scenarios. That is why we give you the results without you having to do all the legwork; we do the research, the analysis, and the collating of information we find. All you have to do is take the outcome of all that work and use it as part of your project—to make it unique to your job, project, or task at hand in a way that only you can do.
Be the BEST at what you do. Guaranteed to provide you with all the answers and resources you need to change your IT Services for the better.
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Where can I find Support?
When you need additional support, or guidance during your training program you have several options:
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