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Back office Complete Self-Assessment

$249.00

Back office Complete Self-Assessment

$249.00

Availability:
Downloadable Resources, Instant Access

Product Description

This Instant-Access Self-Assessment Excel Dashboard and accompanying eBook is for managers, advisors, consultants, specialists, professionals and anyone interested in Back office assessment.

'It is very user-friendly and easy to use and get results. We have found the support response to be excellent. They will reach back within hours.' - Director Process Improvement and Analytics in the Healthcare Industry

'The Art of Service is AWESOME, it makes being an analyst fun. love it.' - Sr Manager, Data Analytics in the Communications Industry

'The Art of Service support is excellent. Typical response time SLA I have found to be in minutes and the follow up to ensure success post solution support was pro-active resulting in strong satisfaction and positive client experience.' - Business Operations Manager in the Services Industry

What Is The Back office Self-Assessment?

The Back office Self-Assessment's Purpose is:

  • To help our clients to reduce their effort in the Back office work they do to get their problem solved
  • To help our clients in ensuring that their plans of action include every Back office task and that every Back office outcome is in place
  • To help our clients not having to spend time investigating strategic and tactical options, therefore saving time and ensuring Back office opportunity costs are low
  • To help our clients channel implementation direction instantly to deliver tailored Back office advise with structured going-forward plans

All the tools you need to an in-depth Back office Self-Assessment. Featuring 619 new and updated case-based questions, organized into seven core areas of process design, this Self-Assessment will help you identify areas in which Back office improvements can be made.

What You Get:

The Back office Complete Self-Assessment Excel Dashboard

  • Ensures you don't miss anything: 619 questions in 7 RDMAICS (Recognize, Define, Measure, Analyze, Improve, Control and Sustain) steps with easy and quick navigating and answering for 1 or up to 10 participants
  • Shows your organization instant insight in areas for improvement: Auto generates reports, radar chart for maturity assessment, insights per process and participant and bespoke, ready to use, RACI Matrix
  • Gives you a professional Dashboard to guide and perform a thorough Back office Self-Assessment
  • Dynamically generated projects-ready RACI Matrix shows your organization exactly what to do next
  • Is secure: Ensures offline data protection of your Self-Assessment results

The Back office Complete Self Assessment eBook version of the book in print

  • Provides a convenient way to distribute and share among the participants to prepare and discuss the Self-Assessment


In using the Self-Assessment you will be better able to:

  • Diagnose Back office projects, initiatives, organizations, businesses and processes using accepted diagnostic standards and practices
  • Implement evidence-based best practice strategies aligned with overall goals
  • Integrate recent advances in Back office and process design strategies into practice according to best practice guidelines

Assess and define Back office with this Back office Self Assessment. Sample questions from the Complete, 619 Questions, Self-Assessment:

  • Recognize Question: How would one define Back office leadership?
  • Define Question: How will the Back office team and the organization measure complete success of Back office?
  • Measure Question: Does the Back office task fit the client's priorities?
  • Analyze Question: Is there a critical path to deliver Back office results?
  • Improve Question: What prevents me from making the changes I know will make me a more effective Back office leader?
  • Control Question: What are the business goals Back office is aiming to achieve?
  • Sustain Question: Will new equipment/products be required to facilitate Back office delivery for example is new software needed?

Value [to you] of the Back office Self-Assessment

Excluding hired consultants and advisors from top management consulting firms, internal Back office Self-Assessment work is typically undertaken by senior level positions with titles such as Enterprise Architect, Business Process Architects, Business Process Re-engineering Specialists and Business Architects.

Statistics according to Glassdoor and Indeed tell these positions receive an average basic pay of $125,000. Daily rates of basic pay are computed by dividing an employee's annual pay by 260 days. The daily salary is then derived by dividing the annual salary of $125,000 by 260 days = a daily rate of $480.

Top management consulting firms start at $2,000 a day, with rates typically charged up to 40 hours per week.

For the price of a fraction of this you can get complete peace of mind. Now.

Defining, designing, creating, and implementing a process to solve a business challenge or meet a business objective is the most valuable role… In EVERY company, organization and department.

Unless you are talking a one-time, single-use project within a business, there should be a process. Whether that process is managed and implemented by humans, AI, or a combination of the two, it needs to be designed by someone with a complex enough perspective to ask the right questions. Someone capable of asking the right questions and step back and say, 'What are we really trying to accomplish here? And is there a different way to look at it?'

For more than twenty years, The Art of Service's Self-Assessments empower people who can do just that - whether their title is marketer, entrepreneur, manager, salesperson, consultant, business process manager, executive assistant, IT Manager, CxO etc... - they are the people who rule the future. They are people who watch the process as it happens, and ask the right questions to make the process work better.

You are free to use the Self-Assessment contents in your presentations and documentation for internal end external use without asking us - we are here to help.

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