"Absolutely brilliant. The Art of Service provides an insightful analysis of changing technology and its importance to a company's future success."
"This Toolkit ought to chill any executive who feels bulletproof -and inspire entrepreneurs aiming their guns."
The Budgeting Application Plans, Specifications and Agreements Best Practice Document Templates is the revolutionary business Toolkit that has forever changed numerous readers. Based on a truly radical idea-that great ideas can come precisely from analyzing what works-this The The Art of Service bestseller is one of the most provocative and important Toolkit ever written. Entrepreneurs, professionals, managers, and CxOs ignore its wisdom and its warnings at their great peril.