Categories

Categories

Additional Information

Additional Information
  • Home

Account Navigation

Account Navigation

Currency - All prices are in AUD

Currency - All prices are in AUD
 Loading... Please wait...
  • Call us on (US) 1.877.772.2536 or (AU) 07 32052596
  • My Account
The Art of Service

Categories

Categories

Call Center 100 Success Secrets ISBN: 9780980459920

$15.95

Call Center 100 Success Secrets ISBN: 9780980459920

$15.95

Product Description

Call Center 100 Success Secrets

CALL CENTER 100 Success Secrets - Gerard Blokdijk - There has never been a CALL CENTER manual like this. 100 Success Secrets is not about the ins and outs of the CALL CENTER. Instead, it answers the top 100 questions that we are asked and those we come across in forums, our consultancy and education programs. It tells you exactly how to deal with those questions, with tips that have never before been offered in print. This book is also not about a CALL CENTER’s best practice and standards details. Instead it introduces everything you want to know to be successful with and in a CALL CENTER.

 

ISBN: 978-0-9804599-2-0
Publisher: Emereo Pty Ltd
Copyright: © 2007 Emereo Pty Ltd Standard Copyright License
Language: English
Country:
Edition: First Edition

Product Reviews

Find Similar Products by Category