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  1. 1112023

    $199.95 As low as: $170.00

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    Customer Service Intermediate Level Full Certification Kit - Complete Skills, Training, and Support Steps to the Best Customer Experience by Redefining and Improving Customer Experience

  2. 1112121

    $199.95 As low as: $170.00

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    Customer Service Expert Level Full Certification Kit - Complete Skills, Training, and Support Steps to the Best Customer Experience by Redefining and Improving Customer Experience

  3. 1112140

    $99.95 As low as: $85.00

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    ITIL® V3 Foundation Complete Certification Kit - Third Edition: Study Guide eBook and Online Course

    167 Review(s)

  1. 1112157

    $79.95 As low as: $68.00

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    Essential Steps to Finding and Securing the Job you want! - Professional Development - Foundation Level Complete Certification Kit

  2. 1112178

    $79.95 As low as: $68.00

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    Career by Design - Skills, advice and training to build your management potential - The Managing Professional Development Complete Certification Kit

  3. Developing and Improving Your Value - The Art of Service's Prescription for Success for Job Seekers - The Professional Development Intermediate Level Complete Certification Kit

    $79.95 As low as: $68.00

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    Developing and Improving Your Value - The Art of Service's Prescription for Success for Job Seekers - The Professional Development Intermediate Level Complete Certification Kit

  1. ISO/IEC 20000 Foundation Complete Certification Kit - Study Guide Book and Online Course - Third Edition

    $199.95 As low as: $170.00

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    ISO/IEC 20000 Foundation Complete Certification Kit - Study Guide Book and Online Course - Third Edition

    3 Review(s)

  2. Cloud Computing PaaS Platform and Storage Management Specialist Level Complete Certification Kit - Study Guide Book and Online Course - Second Edition

    $214.95 As low as: $182.95

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    Cloud Computing PaaS Platform and Storage Management Specialist Level Complete Certification Kit - Study Guide Book and Online Course - Second Edition

  3. Cloud Computing Virtualization Specialist Complete Certification Kit - Study Guide Book and Online Course - Second Edition

    $214.95 As low as: $182.95

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    Cloud Computing Virtualization Specialist Complete Certification Kit - Study Guide Book and Online Course - Second Edition

    1 Review(s)

  1. Cloud Computing: SaaS and Web Applications Specialist Level Complete Certification Kit - Software as a Service Study Guide Book and Online Course - Second Edition

    $214.95 As low as: $182.95

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    Cloud Computing: SaaS and Web Applications Specialist Level Complete Certification Kit - Software as a Service Study Guide Book and Online Course - Second Edition

    1 Review(s)

  2. Cloud Computing: Managing Services in the Cloud Complete Certification Kit - Study Guide Book and Online Course - Second Edition

    $219.95 As low as: $187.95

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    Cloud Computing: Managing Services in the Cloud Complete Certification Kit - Study Guide Book and Online Course - Second Edition

    1 Review(s)

  3. Cloud Computing Foundation Complete Certification Kit - Study Guide eBook and Online Course - Third Edition - IPAD VERSION

    $199.95 As low as: $170.00

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    Cloud Computing Foundation Complete Certification Kit - Study Guide eBook and Online Course - Third Edition - IPAD VERSION

  1. ITIL® V3 Foundation Complete Certification Kit - Third Edition: Study Guide eBook and Online Course - IPAD VERSION

    $99.95 As low as: $85.00

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    ITIL® V3 Foundation Complete Certification Kit - Third Edition: Study Guide eBook and Online Course - IPAD VERSION

  2. ISO/IEC 27002 Foundation Complete Certification Kit - Study Guide Book and Online Course - Second edition

    $199.95 As low as: $170.00

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    ISO/IEC 27002 Foundation Complete Certification Kit - Study Guide Book and Online Course - Second edition

  3. ITIL® V3 Operational Support and Analysis (OSA) Full Certification Online Learning and Study Book Course - The ITIL® V3 OSA Capability Complete Certification Kit - Second Edition - IPAD VERSION

    $395.00 As low as: $335.75

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    ITIL® V3 Operational Support and Analysis (OSA) Full Certification Online Learning and Study Book Course - The ITIL® V3 OSA Capability Complete Certification Kit - Second Edition - IPAD VERSION

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The Business Relationship Management Handbook - The Business Guide to Relationship management; The Essential Part Of Any IT/Business Alignment Strategy
$39.95

$19.95

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Product's Reviews
ITIL® 2011 Foundation Complete Certification Kit - Fourth Edition: Study Guide eBook and Online Course
ITIL® 2011 Foundation Complete Certification Kit - Fourth Edition: Study Guide eBook and Online Course
Review by KP1985
Complete Package.
This product packs excellent value for money- delivering literature, eLearning and practice questions. The book is written very comprehensively and as someone with a non-IT background I have no difficulty

ITIL® 2011 Foundation Complete Certification Kit - Fourth Edition: Study Guide eBook and Online Course
ITIL® 2011 Foundation Complete Certification Kit - Fourth Edition: Study Guide eBook and Online Course
Review by bjjguy4
Read the book twice, sit through the eLearning once - 85% PASS.
The book did a good job explaining everything you need to know in order to pass Foundations. The eLearning supplement definitely helped solidify the information conveyed in the book. The

ITIL® 2011 Foundation Complete Certification Kit - Fourth Edition: Study Guide eBook and Online Course
ITIL® 2011 Foundation Complete Certification Kit - Fourth Edition: Study Guide eBook and Online Course
Review by Keith B
Quick ITIL Start.
I needed a quick intro to ITIL. The online courses were a good start. The presentations were easy to understand and got points across quickly. I've only used the book

 
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