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Service Catalog Process Kit - Second EditionAdd to WishlistRegular Price: $297.00
Special Price: $99.95
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Additional Information
| SKU | 1112188 |
Details
This book is designed for new managers or experienced managers who are responsible for the personal development of their team and want to be effective and efficient leaders, while improving their own personal development. Highly readable, highly practical, and highly usable.
Anyone who is managing staff needs this book!
This program is filled with practical and usable examples, exercises, tips and guidance you need to get you to the top of your game with the essential management elements to develop yourself and your staff e.g.
- Learning to be a Leader
- ABCs of Supervising Others
- Hiring Smart
- Motivating Your Workforce
In addition, there are chapters designed specifically to focus on tailoring your managing skills and abilities, e.g:
- Conducting Effective Performance Reviews
- Delivering Presentations and Public Speaking
- Writing Reports and Proposals
- Stress Management
The Art of Service's book is a good read for those in management as it covers all of the in-demand elements and promotes taking the time to get the most out of your self and your team.
In this time of reduced budgets and high competition, this is a very timely book. Getting the most from yourself and your staff from choosing the right candidate during the recruitment process to ensuring that they have the support they need to meet targets, this book will you with the extra edge you need to ensure success.
