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ISO/IEC Certifications

ISO/IEC Certifications

ISO/IEC Standards.

IT Professionals are always wondering if they are doing the right things. The industry is changing quite rapidly and it is good to have an ISO standard to link your activiteis and results to.

The Art of Service has developed a number of educational programs to teach IT Professionals about ISO standards. The courses cover the ISO/IEC 20000 standard for Service Management as well as the ISO/IEC 27000 standard for Information Security management.

For ISO/IEC 27000 there are 3 types of programs:

1. ISO/IEC 27001 Awareness Program - covering the requirement of the standard

2. ISO/IEC 27002 Foundation Program - building on the requirement and going into more details regarding the Guidance for Information Security

3. ISO/IEC 27000 Lead Auditor Program (this course is not created by The Art of Service, but is still offered as an on demand online learning program)

For ISO/IEC 20000 there is currently 1 program available:

1. ISO/IEC 20000 Foundation Program

Our ISO/IEC 27001 and ISO/IEC 27002 elearning materials contains Standards Australia Ltd copyrighted material that is distributed by SAI Global on Standards Australia Ltd's behalf.

The Art of Service Pty Ltd- reproduced under copyright Licence number 1008-c130

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The Business Relationship Management Handbook - The Business Guide to Relationship management; The Essential Part Of Any IT/Business Alignment Strategy

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Product's Reviews

ISO/IEC 20000 Foundation Complete Certification Kit - Study Guide Book and Online Course - Third Edition

Review by Ahsan
The right material on ISO 20000.
This book gives you thorough information on ISO20000 standard and at the same time prepares you for the exam. Along with the reading you can also enjoy online video presentations

ISO/IEC 20000 Foundation Complete Certification Kit - Study Guide Book and Online Course - Third Edition

Review by JMSR
Another exam pass.
This was my second "Complete Certification Kit" by The Art of Service. Like the first book (ITIL v3) this one contained some basic editorial mistakes but the content was well

ISO/IEC 20000 Foundation Complete Certification Kit - Study Guide Book and Online Course - Third Edition

Review by Andrés Mijares
Excelent Book.
Great Kit, the book is very pleasant and concrete, I read this book twice, once before certification exam and then i am goin back again to apply some concepts into

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