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ITIL® 2011
ITIL 2011 Certification Kits
ITIL Service Management has been around since the 1980’s and in essence the Framework has been the same ever since. ITIL is used in companies across the globe and is successful in private as well as public companies. Universities, not-for-profit and social enterprises also benefit from using ITIL Service Management as the basis for their IT Service Delivery and support.
ITIL is a management framework that helps create structure and disciplines to design, develop, deliver and maintain IT Services (and the infrastructure required to achieve this).
The current framework is called ITIL 2011 and all our course materials have been updated to be in line with the current exam requirements and syllabus.
The ITIL training programs are split up in 3 levels:
- ITIL Foundation
- ITIL Intermediate
- ITIL Advanced
The Art of Service offers ITIL training as on demand online training courses. No more waiting for ITIL training courses to be scheduled! You can start your ITIL training whenever it suits you.
How does ITIL training with The Art of Service work?
- Choose the ITIL training course you want to register for.
- Certification kits consist of the eLearning program
- PLUS packages include the Certification Kit + separate additional exam preparation
- Complete Examination Packages include the PLUS package + a voucher for the official certification exam (we will organise the exam for you).
- Purchase from the store and pay for your ITIL training with your Master Card or VISA credit card to receive instant access to your course. (Paypal and AMEX may require some additional steps)
- Download the Certification Kit (PDF) by following the link on your receipt
- Register your student account on http://theartofservice.org to get access to your online ITIL training course.
- Learn everything you need to know for your ITIL exam and how to utilise this knowledge in your day-job.
- Celebrate the fact that you passed your exam and are now officially ITIL certified
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ITIL® 2011 Foundation Complete Certification Kit - Fourth Edition: Study Guide eBook and Online Course
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ITIL® 2011 Foundation Exam Voucher
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ITIL® 2011 Foundation - eLearning Plus exam Prep
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ITIL® 2011 Foundation - Complete Examination Package
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ITIL® Foundation Elearning Program; Extend Enrolment (90 Days)
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Extend Enrolment (60 Days) : ITIL® Intermediate Elearning Program
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ITIL® 2011 Expert Capability Pathway Bundle
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ITIL® 2011 Expert Pathway - Lifecycle
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ITIL® Operational Support and Analysis (OSA) Full Certification Online Learning and Study Book Course - The ITIL® Intermediate OSA Capability Complete Certification Kit, Third Edition
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ITIL® Intermediate Operational Support and Analysis (OSA) - Complete Examination Package
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ITIL® Release, Control and Validation (RCV) Full Certification Online Learning and Study Book Course - The ITIL Intermediate RCV Capability Complete Certification Kit - Third Edition
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ITIL® Planning, Protection and Optimization (PPO) Full Certification Online Learning and Study Book Course - The ITIL Intermediate PPO Capability Complete Certification Kit, Third Edition
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ITIL® Service Offerings and Agreements (SOA) Full Certification Online Learning and Study Book Course - The ITIL Intermediate SOA Capability Complete Certification Kit - Third Edition
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ITIL® Intermediate Lifecycle program: Service Strategy SS - 2011 Syllabus
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ITIL® Intermediate Lifecycle program: Service Design SD - 2011 Syllabus
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