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ITIL® Intermediate

After you've completed your ITIL Foundation exam you're ready for the next step: ITIL Intermediate programs.
There is a choice of 9 different programs, split into 2 categories:
ITIL Intermediate Capability:
- SOA
- PPO
- RCV
- OSA
ITIL Intermediate Lifecycle:

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- Service Strategy
- Service Design
- Service Transition
- Service Operation
- Continual Service Improvement
And as a capstone program there is the "Managing Across the Lifecycle" (MALC) program.

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  1. ITIL® Intermediate Lifecycle program: Continual Service Improvement

    ITIL® Intermediate Lifecycle program: Continual Service Improvement

    Included in this course: LIFETIME Access to the accredited online ITIL® Intermediate Course and text book.

    It is highly recommended to read the AXELOS® ITIL Continual Service Improvement book prior to this course. We recommend Amazon.com to source your ITIL Publication.

    Download the Fact Sheet


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  2. ITIL Intermediate Lifecycle program: Service Design SD

    ITIL® Intermediate Lifecycle program: Service Design SD

    LIFETIME ACCESS

    This Service Design Lifecycle Program provides a comprehensive study of the ITIL® Stage of Service Design and where it fits into the greater Service Lifecycle. Included in this course: LIFETIME Access to the text book and accredited online ITIL Intermediate Course.

    It is highly recommended to read the Official AXELOS® ITIL Service Design book prior to this course. We recommend Amazon.com to source your ITIL Publication.

    Download the Fact Sheet

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  3. ITIL Intermediate Lifecycle program: Service Operation SO

    ITIL® Intermediate Lifecycle program: Service Operation SO

    This Service Operation Lifecycle Program provides a comprehensive study of the ITIL® Stage of Service Operation and where it fits into the greater Service Lifecycle. It is highly recommended to read the Official AXELOS® ITIL Service Operation book prior to this course. We recommend Amazon.com to source your ITIL Publication.

    Included in this course: LIFETIME Access to the accredited online ITIL Intermediate Service Operation Course and PDF textbook.

    Download the Fact Sheet


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  4. ITIL Intermediate Lifecycle Program: Service Strategy SS

    ITIL® Intermediate Lifecycle Program: Service Strategy SS

    LIFETIME ACCESS

    This Service Strategy Lifecycle Program provides a comprehensive study of the ITIL® Stage of Service Strategy and where it fits into the greater Service Lifecycle.

    Included in this course: LIFETIME Access to the text book and accredited online ITIL Intermediate Course.

    It is highly recommended to read the AXELOS® ITIL 2011 Service Strategy book prior to this course. We recommend Amazon.com to source your AXELOS Publication.

     
    Download the Fact Sheet
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  5. ITIL® Intermediate Lifecycle program: Service Transition ST

    ITIL® Intermediate Lifecycle program: Service Transition ST

    This Service Transition Lifecycle Program provides a comprehensive study of the ITIL® Stage of Service Transition and where it fits into the greater Service Lifecycle. It is highly recommended to read the Official AXELOS® ITIL Service Transition book prior to this course. We recommend Amazon.com to source your ITIL Publication.

    Included in this course: LIFETIME Access to the textbook and accredited online ITIL Intermediate SERVICE TRANSITION Course.

    Download the Fact Sheet

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  6. ITIL® MALC Qualification - Managing Across the Lifecycle Complete Certification Kit - Study Guide and Online Course: Second Edition

    ITIL® MALC Qualification - Managing Across the Lifecycle Complete Certification Kit - Study Guide and Online Course: Second Edition

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    The ITIL® MALC Qualification: Managing Across the Lifecycle focuses on the ancillary knowledge required to implement and manage the necessary skills in IT Service Management. This book and course covers the contents for the final module of the ITIL Service Lifecycle and/or Service Capability streams and leads to the ITIL Expert Qualification in IT Service Management.

    Includes:

    • LIFETIME access to PDF textbook
    • Lifetime access to the online course component

    Download the Fact Sheet

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  7. ITIL® Operational Support and Analysis (OSA) Full Certification Online Learning and Study Book Course - The ITIL® Intermediate OSA Capability Complete Certification Kit, Third Edition

    ITIL® Operational Support and Analysis (OSA) Full Certification Online Learning and Study Book Course - The ITIL® Intermediate OSA Capability Complete Certification Kit, Third Edition

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    Included in this accredited ITIL® Intermediate OSA eLearning course:

    - PDF textbook (instant download)

    - Lifefime access to online course component

    Download the Fact Sheet

    Learn More
  8. ITIL® Planning, Protection and Optimization (PPO) Full Certification Online Learning and Study Book Course - The ITIL Intermediate PPO Capability Complete Certification Kit, Third Edition

    ITIL® Planning, Protection and Optimization (PPO) Full Certification Online Learning and Study Book Course - The ITIL Intermediate PPO Capability Complete Certification Kit, Third Edition

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    LIFETIME ACCESS

    This intensive interactive course immerses learners in the practical aspects of the ITIL®  Service Lifecycle and processes associated with the Planning, Protection and Optimization of services and service delivery.

    Included in accredited eLearning course:

    - PDF textbook (instant download)

    - Lifetime access to online course component

    Download the Fact Sheet

    Learn More
  9. ITIL® Release, Control and Validation (RCV) Full Certification Online Learning and Study Book Course - The ITIL Intermediate RCV Capability Complete Certification Kit - Third Edition

    ITIL® Release, Control and Validation (RCV) Full Certification Online Learning and Study Book Course - The ITIL Intermediate RCV Capability Complete Certification Kit - Third Edition

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    LIFETIME ACCESS

    This intensive interactive course immerses learners in the practical aspects of the ITIL®  Service Lifecycle and processes associated with the Release Control and Validation of services and service delivery.

    Included in accredited eLearning course:

    - PDF textbook (instant download)

    - Lifetime access to online course component

    Download the Fact Sheet

    Learn More
  10. ITIL® Service Offerings and Agreements (SOA) Full Certification Online Learning and Study Book Course - The ITIL Intermediate SOA Capability Complete Certification Kit - Third Edition

    ITIL® Service Offerings and Agreements (SOA) Full Certification Online Learning and Study Book Course - The ITIL Intermediate SOA Capability Complete Certification Kit - Third Edition

    lcs logo csme logoLIFETIME ACCESS

    This intensive interactive course immerses learners in the practical aspects of the ITIL®  Service Lifecycle and processes associated with the Service Offerings and Agreements of services and service delivery.

    Included in accredited eLearning course:

    - PDF textbook (instant download)

    - Lifetime access to online course component

    Download the Fact Sheet

    Learn More

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