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The Art of Service

CI - Customer Intelligence: High-impact Strategies - What You Need to Know: Definitions, Adoptions, Impact, Benefits, Maturity, Vendors

$39.95

CI - Customer Intelligence: High-impact Strategies - What You Need to Know: Definitions, Adoptions, Impact, Benefits, Maturity, Vendors

$39.95

Product Description

The Knowledge Solution. Stop Searching, Stand Out and Pay Off. The #1 ALL ENCOMPASSING Guide to CI.

An Important Message for ANYONE who wants to learn about CI Quickly and Easily...

"Here's Your Chance To Skip The Struggle and Master CI, With the Least Amount of Effort, In 2 Days Or Less..."

Customer intelligence (CI) is the process of gathering and analysing information regarding customers; their details and their activities, in order to build deeper and more effective customer relationships and improve strategic decision making .

Get the edge, learn EVERYTHING you need to know about CI, and ace any discussion, proposal and implementation with the ultimate book – guaranteed to give you the education that you need, faster than you ever dreamed possible!

The Knowledge Solution. Stop Searching, Stand Out and Pay Off. The #1 ALL ENCOMPASSING Guide to CI.

An Important Message for ANYONE who wants to learn about CI Quickly and Easily...

"Here's Your Chance To Skip The Struggle and Master CI, With the Least Amount of Effort, In 2 Days Or Less..."

Customer intelligence (CI) is the process of gathering and analysing information regarding customers; their details and their activities, in order to build deeper and more effective customer relationships and improve strategic decision making .

Get the edge, learn EVERYTHING you need to know about CI, and ace any discussion, proposal and implementation with the ultimate book – guaranteed to give you the education that you need, faster than you ever dreamed possible!

The information in this book can show you how to be an expert in the field of CI.

Are you looking to learn more about CI? You're about to discover the most spectacular gold mine of CI materials ever created, this book is a unique collection to help you become a master of CI.

This book is your ultimate resource for CI. Here you will find the most up-to-date information, analysis, background and everything you need to know.

In easy to read chapters, with extensive references and links to get you to know all there is to know about CI right away. A quick look inside: Customer intelligence, Attitudinal analytics, Brand community, Business augmentation services, Catriona Campbell, ClickTale, COPC Inc., Customer data integration, Customer dynamics, Customer experience, Customer experience analytics, Customer experience systems, Customer experience transformation, Customer feedback management services, Customer insight, Customer integrated system, Customer interaction management, Customer intimacy, Customer involvement management, Customer lifecycle management, Customer reference program, Customer relationship management, Customer service, Customer service training, Customer Value Models, Demand chain, Enterprise relationship management, EOS CCA, Extended Relationship Management, Facing (retail), Foviance, Help desk, House call, Incentive program, Institute of Customer Service, Kampyle (software), Lead scoring, Music on hold, National Asset Recovery Services, Outsourcing relationship management, Product support, Relationship Management Application (RMA), Sales process engineering, Service guarantee, Service rate, Social CRM, Speech analytics, Customer support, SWIFTNet InterAct Realtime, SWIFTNet InterAct Store and Forward, Tealeaf, Technical support, The International Customer Service Institute, Touchpoint, Usability Sciences  ...and Much, Much More!

This book explains in-depth the real drivers and workings of CI. It reduces the risk of your technology, time and resources investment decisions by enabling you to compare your understanding of CI with the objectivity of experienced professionals  - Grab your copy now, while you still can.

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