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Citizen Development Complete Self-Assessment

$249.00

Citizen Development Complete Self-Assessment

$249.00

Availability:
Downloadable Resources, Instant Access

Product Description

This Instant-Access Self-Assessment Excel Dashboard and accompanying eBook is for managers, advisors, consultants, specialists, professionals and anyone interested in Citizen Development assessment.

'Simple to install and stand up for a small enterprise. Happy with integration with existing tools and processes' - Director, Marketing Strategy in the Services Industry

'In a matter of minutes, you can have basic reports working with few effort. Non-IT users can use The Art of Service's self assessment without IT support, they are really autonomous.ã BI Architect in the Energy and Utilities Industry

'The Art of Service self assessment' - the right tool for rapid end user adoption. Easy to learn. Every time I do an internal demo the audience is 'wowed'.' - Senior Manager, Quality Systems in the Manufacturing Industry

What Is The Citizen Development Self-Assessment?

The Citizen Development Self-Assessment's Purpose is:

  • To help our clients to reduce their effort in the Citizen Development work they do to get their problem solved
  • To help our clients in ensuring that their plans of action include every Citizen Development task and that every Citizen Development outcome is in place
  • To help our clients not having to spend time investigating strategic and tactical options, therefore saving time and ensuring Citizen Development opportunity costs are low
  • To help our clients channel implementation direction instantly to deliver tailored Citizen Development advise with structured going-forward plans

All the tools you need to an in-depth Citizen Development Self-Assessment. Featuring 614 new and updated case-based questions, organized into seven core areas of process design, this Self-Assessment will help you identify areas in which Citizen Development improvements can be made.

What You Get:

The Citizen Development Complete Self-Assessment Excel Dashboard

  • Ensures you don't miss anything: 614 questions in 7 RDMAICS (Recognize, Define, Measure, Analyze, Improve, Control and Sustain) steps with easy and quick navigating and answering for 1 or up to 10 participants
  • Shows your organization instant insight in areas for improvement: Auto generates reports, radar chart for maturity assessment, insights per process and participant and bespoke, ready to use, RACI Matrix
  • Gives you a professional Dashboard to guide and perform a thorough Citizen Development Self-Assessment
  • Dynamically generated projects-ready RACI Matrix shows your organization exactly what to do next
  • Is secure: Ensures offline data protection of your Self-Assessment results

The Citizen Development Complete Self Assessment eBook version of the book in print

  • Provides a convenient way to distribute and share among the participants to prepare and discuss the Self-Assessment


In using the Self-Assessment you will be better able to:

  • Diagnose Citizen Development projects, initiatives, organizations, businesses and processes using accepted diagnostic standards and practices
  • Implement evidence-based best practice strategies aligned with overall goals
  • Integrate recent advances in Citizen Development and process design strategies into practice according to best practice guidelines

Assess and define Citizen Development with this Citizen Development Self Assessment. Sample questions from the Complete, 614 Questions, Self-Assessment:

  • Recognize Question: How do we measure improved Citizen Development service perception, and satisfaction?
  • Define Question: For your Citizen Development project, identify and describe the business environment. is there more than one layer to the business environment?
  • Measure Question: What tools and technologies are needed for a custom Citizen Development project?
  • Analyze Question: Do we aggressively reward and promote the people who have the biggest impact on creating excellent Citizen Development services/products?
  • Improve Question: Does Citizen Development create potential expectations in other areas that need to be recognized and considered?
  • Control Question: What are your current levels and trends in key measures or indicators of Citizen Development product and process performance that are important to and directly serve your customers? how do these results compare with the performance of your competi tors and other organizations with similar offerings?
  • Sustain Question: Does the Citizen Development performance meet the customerês requirements?

Value [to you] of the Citizen Development Self-Assessment

Excluding hired consultants and advisors from top management consulting firms, internal Citizen Development Self-Assessment work is typically undertaken by senior level positions with titles such as Enterprise Architect, Business Process Architects, Business Process Re-engineering Specialists and Business Architects.

Statistics according to Glassdoor and Indeed tell these positions receive an average basic pay of $125,000. Daily rates of basic pay are computed by dividing an employee's annual pay by 260 days. The daily salary is then derived by dividing the annual salary of $125,000 by 260 days = a daily rate of $480.

Top management consulting firms start at $2,000 a day, with rates typically charged up to 40 hours per week.

For the price of a fraction of this you can get complete peace of mind. Now.

Defining, designing, creating, and implementing a process to solve a business challenge or meet a business objective is the most valuable role… In EVERY company, organization and department.

Unless you are talking a one-time, single-use project within a business, there should be a process. Whether that process is managed and implemented by humans, AI, or a combination of the two, it needs to be designed by someone with a complex enough perspective to ask the right questions. Someone capable of asking the right questions and step back and say, 'What are we really trying to accomplish here? And is there a different way to look at it?'

For more than twenty years, The Art of Service's Self-Assessments empower people who can do just that - whether their title is marketer, entrepreneur, manager, salesperson, consultant, business process manager, executive assistant, IT Manager, CxO etc... - they are the people who rule the future. They are people who watch the process as it happens, and ask the right questions to make the process work better.

You are free to use the Self-Assessment contents in your presentations and documentation for internal end external use without asking us - we are here to help.

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