ITSM Grand Master Program

EVERY DAY IS A SCHOOL DAY...

... has been our motto for the past 10 years, as you never stop learning and never know everything about a subject.

Our ITIL Intermediate students know that things change rapidly and that there is always something new that you will need to know. A new theory, a new framework or simply a different approach to the same issue. 

We want to enable you to keep studying, and continue to learn.

I can't remember who said it but this quote rings true in this context: " insanity is: doing the same thing and expecting a different outcome"...
You expect a different outcome - you want things to be better, easier, smoother, more efficient and more fun. So clearly we need to do something different to help you achieve your goal.

Once we have welcomed you as one of our ITIL V3 Intermediate elearning students you are well on your way to become a true Expert, but there is so much more to learn!

How about:

• Customer Service Management
• Cloud Computing
• Career Development / Professional Development
• Help Desk Management Pathway 

And there are toolkits available to help you get the best out of your project, templates and checklists to speed up the implementation of the processes, etc.

How can we help you make the most out of your new certifications? How can we help you to be successful in your career? How can we make sure you become the 'Grand Master' , the authority that people go to when they have an issue with their IT Service Management?

"You don't get great at anything in a day... you get great at it day-by-day"

To get great at anything you will need to learn and practice. To become an Expert at anything you'll need to spend at least 10,000 hours on it!
That is the reason we want to continue to support you on your way to become an ITIL Expert, not just the certificate from APMG -- but a true and tested EXPERT. We want to be there to help you get through the 10,000 hours.

How does The Art of Service support you on your journey towards becoming an ITIL Expert, the ITSM Guru and local 'go-to person' for everything relating to IT Service Management?
In other words, how do you become an ITSM 'Grand Master'?

In our store (http://store.theartofservice.com)  we created a customer group called The ITSM Grand Masters group. Once our Intermediate students start their Managing Across the Lifecycle Program, they are automatically enrolled in this group.
As a member of the ITSM Grand Master Program, you are eligible for a lifelong 20% discount on ALL products in the store (with the exception of exams and hardcopy books). Everything you purchase from now on is at 20% discount. We hope that this helps you to get great on a day-by-day basis...

How do I enroll in the 'ITSM Grand Master'  Program?
1. ) When you purchased your ITIL Expert Program from our store and paid by Mastercard or Visa, you had to create a user account. This account will be automatically linked to the ITSM Grand Master Program once you start your MALC course.

2. ) You can check if you have been added by logging into the store with your userid and password, and place a product in the shopping cart. The 20% discount should automatically be processed. (but remember, you must be eligible for this privilige - and that is through purchasing the ITIL Expert Pathway either as a package or as individual programs)

I paid by Paypal when I purchased my Expert Program, how do I enrol in the 'ITSM Grand Master'  program?
1) Register your account in the online store. You will receive a userid and password once you finish the process.
2) Send an email to i.menken@artofservice.com.au  as soon as you start your MALC program to activate your account.

I purchased my Intermediate elearning Program individually from Amazon or another online retailer, how do I enrol in the 'ITSM Grand Master'  program?
1) Register your account in the online store. You will receive a userid and password once you finish the process.
2) You are still eligible for the ITSM Grand Master Program, but you will have to take an extra step: Send us proof that you've completed all Intermediate programs with The Art of Service and have purchased the MALC program from our online store.
3) Send an email with the documentation to proof your eligibility to i.menken@artofservice.com.au  to activate your account.

Enjoy the experience!

Ivanka Menken
Chief Executive Officer
The Art of Service Pty Ltd

Phone: 1300 13 4499 / International: +61 (7) 3252 2055
Fax: (07) 33 196 172