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Field Service Management Complete Self-Assessment Guide

$79.00

Field Service Management Complete Self-Assessment Guide

$79.00

Product Description

How can we improve Field Service Management? Is a fully trained team formed, supported, and committed to work on the Field Service Management improvements? If substitutes have been appointed, have they been briefed on the Field Service Management goals and received regular communications as to the progress to date? Who will be responsible for documenting the Field Service Management requirements in detail? How does Field Service Management integrate with other business initiatives?

Defining, designing, creating, and implementing a process to solve a business challenge or meet a business objective is the most valuable role… In EVERY company, organization and department.

Unless you are talking a one-time, single-use project within a business, there should be a process. Whether that process is managed and implemented by humans, AI, or a combination of the two, it needs to be designed by someone with a complex enough perspective to ask the right questions. Someone capable of asking the right questions and step back and say, 'What are we really trying to accomplish here? And is there a different way to look at it?'

For more than twenty years, The Art of Service's Self-Assessments empower people who can do just that - whether their title is marketer, entrepreneur, manager, salesperson, consultant, business process manager, executive assistant, IT Manager, CIO etc... - they are the people who rule the future. They are people who watch the process as it happens, and ask the right questions to make the process work better.

This eBook is for managers, advisors, consultants, specialists, professionals and anyone interested in Field Service Management assessment.

Featuring 386 new and updated case-based questions, divided into seven core areas of process design, this Self-Assessment will help you identify areas in which Field Service Management improvements can be made.

In using the questions you will be better able to:

  • diagnose Field Service Management projects, initiatives, organizations, businesses and processes using accepted diagnostic standards and practices
  • implement evidence-based best practice strategies aligned with overall goals
  • integrate recent advances in Field Service Management and process design strategies into practice according to best practice guidelines

Using a Self-Assessment tool known as the Field Service Management Index, you will develop a clear picture of which Field Service Management areas need attention.

Included with your purchase of the instant downloadable PDF eBook is the Field Service Management Self-Assessment downloadable resource, containing all questions and Self-Assessment areas of this eBook. This enables ease of (re-)use and enables you to import the questions in your preferred management tool. Access instructions can be found in the eBook.

This Self-Assessment has been approved by The Art of Service as part of a lifelong learning and Self-Assessment program and as a component of maintenance of certification.

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