- Help Desk 100 Success Secrets ISBN: 9780980459982
Help Desk 100 Success Secrets - Helpdesk Need to Know topics covering Help desk jobs, Help desk software, computer Help desk, Help desk support, Helpdesk jobs, IT Help desk and Much more
There has never been a Help Desk manual like this.
100 Success Secrets is not about the ins and outs of the Help Desk. Instead, it answers the top 100 questions that we are asked and those we come across in forums, our consultancy and education programs.
It tells you exactly how to deal with those questions, with tips that have never before been offered in print. This book is also not about a Help Desk’s best practice and standards details.
Instead it introduces everything you want to know to be successful with and in a Help Desk.