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ISO/IEC 20000 Exam Voucher

$300.00

ISO/IEC 20000 Exam Voucher

$300.00

Product Description

ONLINE exam, managed and coordinated via Loyalist Certification Services. his is a Webcam Proctored exam. Take your exam at a date and time that suits you! Examination times avaialable 24/7

Exam Vouchers are valid for 1 year after date of purchase.

This exam voucher entitles you to sit the ISO/IEC 20000 Foundation exam - and is valid for one person.

After purchasing the exam voucher you will be contacted by our team to organize an authorized supervisor to ensure all exam regulations are followed.

*For cancellations made within 24 hours of the exam date, students will forfeit the cost of the exam.

To be eligible to sit a ISO/IEC 20000 Foundation exam, you will need to have completed the eLearning and confirmed your position for the exam 5 days prior to the testing date.

The exam is a web-based Exam with an Online Proctor. For this to successfully work you will need access to a webcam with 640x480 video pixel resolutions.

Requirements for Web-based Exam with an Online Proctor

What is required for my online exam?

  1. Photo Identification (passport, government ID or equivalent.
  2. Clear desk area with no papers, books or note.
  3. A well-working computer with 500 MB of RAM or higher.
  4. A reliable high-speed internet connection (115kps). A wireless internet connection is not recommended.  LCS will not be responsible for disconnection issues due to insufficient bandwidth.
  5. Any webcam with 640x480 video pixel resolution (a laptop camera is acceptable).
  6. Working speakers connected to the computer.
  7. A microphone connected to the computer (consider a webcam with a built-in microphone).
  8. Permission to connect to your computer.
  9. Any of the following web browsers with Adobe Flash Player installed (Flash Player 10 recommended):
  • PC: Internet Explorer 7 (XP, Vista), Internet Explorer 8 (XP, Vista, 7), Internet Explorer 9 (Vista, 7) or Firefox 4, 5, 6 (XP, Vista, 7)
  • Mac: Safari 1.x, 4 and 5

10.  If a case study is required, you must have a printer that is located in the same location where the exam is taking place. 

11.  Option, if you would like the scenario booklet printed for your exam, the printer must be in the same location where the exam is taking place.


You will need to purchase a voucher for the ISO/IEC 20000 Foundation exam at http://store.theartofservice.com/exams/iso-iec-20000-exam-voucher.html.

If you require any further information about the exam coordination process, please email our exam coordinator at exams@theartofservice.com.au

process, please email our exam coordinator, at exams@artofservice.com.au.

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