For CURRENT version of this ocurse, go HERE>>
We offer a fully accredited, self-managed eLearning course that provides you with all the relevant knowledge you need to pass your Operational Support & Analysis exam and gain your certification. Your trainer is on standby via the forum, with response times up to 24 hours.
The basic $499.95 eLearning plus package contains:
*Consider upgrading to receive advanced trainer support for an extra $100. Find out more about it here.
*Didn’t pass your exam on the first go? No problem. If you’ve got exam insurance we’ll cover the cost of your resit. Read the terms and conditions here.
This intensive interactive course immerses learners in the practical aspects of the ITIL® Service Lifecycle and processes associated with the Operational Support and Analysis of services and service delivery.
The main focus of this course is on the operational-level process activities and supporting methods and approaches to executing these processes in a practical, hands-on learning environment.
This training is intended to enable the holders of the certificate to apply the practices in resolution and support of the Service Management Lifecycle.
ITIL® is a registered trade mark of AXELOS Limited