ITIL® 2011 Foundation Complete Certification Kit - Fourth Edition: Study Guide eBook and Online Course

Review by KP1985
Complete Package.
This product packs excellent value for money- delivering literature, eLearning and practice questions. The book is written very comprehensively and as someone with a non-IT background I have no difficulty

ITIL® 2011 Foundation Complete Certification Kit - Fourth Edition: Study Guide eBook and Online Course

Review by bjjguy4
Read the book twice, sit through the eLearning once - 85% PASS.
The book did a good job explaining everything you need to know in order to pass Foundations. The eLearning supplement definitely helped solidify the information conveyed in the book. The

ITIL® 2011 Foundation Complete Certification Kit - Fourth Edition: Study Guide eBook and Online Course

Review by Keith B
Quick ITIL Start.
I needed a quick intro to ITIL. The online courses were a good start. The presentations were easy to understand and got points across quickly. I've only used the book