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The Art of Service

Reputation Management: High-impact Strategies - What You Need to Know: Definitions, Adoptions, Impact, Benefits, Maturity, Vendors

$39.95

Reputation Management: High-impact Strategies - What You Need to Know: Definitions, Adoptions, Impact, Benefits, Maturity, Vendors

$39.95

Product Description

Reputation management , also known as directory management, is the process of tracking an entity's actions and other entities' opinions about those actions; reporting on those actions and opinions; and reacting to that report creating a feedback loop. All entities involved are generally people, but that need not always be the case. Other examples of entities include animals, businesses, or even locations or materials. The tracking and reporting may range from word-of-mouth to statistical analysis of thousands of data points.

A number of enterprise reputation management software solutions exist in the international market. These software services are typically designed to connect organizations to their stakeholders, track the orchestration of stakeholder engagement and analyse, measure and manage the results.

This book is your ultimate resource for Reputation Management. Here you will find the most up-to-date information, analysis, background and everything you need to know.

Reputation management , also known as directory management, is the process of tracking an entity's actions and other entities' opinions about those actions; reporting on those actions and opinions; and reacting to that report creating a feedback loop. All entities involved are generally people, but that need not always be the case. Other examples of entities include animals, businesses, or even locations or materials. The tracking and reporting may range from word-of-mouth to statistical analysis of thousands of data points.

Reputation management has come into wide use with the advent of widespread computing. This is evidenced by a front page story in the Washington Post. featuring several online reputation management firms. Reputation management systems use various predefined criteria for processing complex data to report reputation. However, these systems only facilitate and automate the process of determining trustworthiness. This process is central to all kinds of human interaction, including interpersonal relationships, international diplomacy, stock markets, communication through marketing and public relations and sports.

A number of enterprise reputation management software solutions exist in the international market. These software services are typically designed to connect organizations to their stakeholders, track the orchestration of stakeholder engagement and analyse, measure and manage the results.

This book is your ultimate resource for Reputation Management. Here you will find the most up-to-date information, analysis, background and everything you need to know.

In easy to read chapters, with extensive references and links to get you to know all there is to know about Reputation Management right away, covering: Reputation management, Reputation system, Acknowledgment index, Advogato, Citation index, ClaimID, Distributed moderation, Distrust, The Economy of Esteem, EigenTrust, Get Satisfaction, Hilltop algorithm, Infamy, Raph Levien, Lithium Technologies, Meta-moderation system, Moderation system, Notability in Wikipedia, PageRank, Personal branding, Reputation, Reputation Advocate, Reputation capital, Reputation.com, Reputational risk, Slashdot, Star (classification), Sybil attack, Trust (social sciences), Trust metric, TrustedSource, TrustRank, Whuffie.  

This book explains in-depth the real drivers and workings of Reputation Management. It reduces the risk of your technology, time and resources investment decisions by enabling you to compare your understanding of Reputation Management with the objectivity of experienced professionals.

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