ITIL® Expert Pathway - including Managing Across The Lifecycle.

"I used The Art of Service Online Learning program to obtain my ITIL V3 Expert certification, and I achieved a 100% first-time pass-rate. My experience with them is entirely positive over 6 courses (Lifecycle track). Their programs are excellent and helpful, their staff are knowledgeable and responsive. The professionalism is at the top of the industry, and Ivanka is truly one of the visionaries in the industry. Did I get what I wanted? Absolutely. They under-promise and over-deliver. I found it an cost-effective way to obtain certification while continuing to work at my day job." (Posted on 8/23/11)

Thank you all very much for the service you rendered in accomplishing my goal of achieving the ITIL EXPERT certification.

I know you worked very hard in helping me have access to the training modules in time. I must say that the training material provided is good and helped me prepare well for the exams. Once again thank you for the support.

FYI: I received my ITIL Expert certificate and I am going to proudly display it my office. (Posted on 10/18/10)

The Art of Service is leading me throught the ITIL Expert Pathway. I just completed the Planning, Protection and Optimization Intermediate course and scored 100% on my exam. The courses are well worth the investment. (Posted on 10/1/10)

I manage a service worth over $2 billion per year and 6 million customers for AT&T, and I use the practices I learned in this lesson to improve quality and increase customer satisfaction. I was able to pass my exam easily on the first time by simply following the course training plans. I highly recommend the Expert Pathway. I am now on the PPO lesson. (Posted on 8/26/10)