All Products

ITIL® V3 Foundation - Complete Examination Package

Sun, 05 Feb 2012 05:57:11 +0000

ITIL V3 Foundation - Complete Examination Package - 3 months access to elearning + 3 months access to online exam preparation program + PDF version of textbook. + ITIL V3 Foundation Exam Voucher

Yes with this certification kit you will also get the LATEST ITIL 2011 book as an instant download and onlineaccess to your ITIL 2011 Foundationcourse. So do not hesitate and buy NOW and you will have access to the latest (and greatest!) ITIL 2011 Training material to ensure you pass your ITIL Foundation exam in one go!

$425.00 As low as: $406.25

ITIL® Intermediate Operational Support and Analysis (OSA) - Complete Examination Package

Sun, 05 Feb 2012 05:57:11 +0000

ITIL 2011 Operational Support and Analysis - Complete Examination package:

45 days access to elearning
45 days access to online exam preparation program
Prepaid Exam Voucher.
+ Free 60 Day enrolment extensions to both eLearning and exam prep courses
+ Free advanced trainer support

$920.00 As low as: $843.50

ITIL® V3 MALC - Managing Across the Lifecycle Full Certification Online Learning and Study Book Course - The ITIL® V3 Intermediate MALC Complete Certification Kit

Sun, 05 Feb 2012 05:57:11 +0000

Who Knew ITIL® Certification E-Learning This Quick and Easy Could Make You Look This Good.

The Art of Service has dramatically changed the way we deliver employee training. We can now deliver more training at less cost to a wider audience in a shorter period of time.

The ITIL® v3 Intermediate Qualification: Managing Across the Lifecycle focuses on the ancillary knowledge required to implement and manage the necessary skills in IT Service Management. This book and course is the final module of the Service Lifecycle and/or Service Capability modules and leads to the ITIL Expert Qualification in IT Service Management.

The online learning program is available for a 90 day access period.

$395.00 As low as: $335.75

ITIL® Expert Pathway - including Managing Across The Lifecycle.

Sun, 05 Feb 2012 05:57:11 +0000

This bundle gives you the opportunity to build your own elearning Pathway towards ITIL® Expert.

There are some rules though - so please read the description below.

Rule 1: You must have your ITIL® V3/2011 Foundation Certificate
Rule 2: You must accumulate 17 points before you can start the 'Managing Across the Lifecycle' program. (Each Lifecycle module = 3 points, each Capability module = 4 points)
Rule 3: You are not allowed overlap between programs... so choose wisely!

We pre-set the pathway for you with all Capability Programs to make it easy for you. You don't have to change anything if you are happy with this pathway.

As a bonus for buying the bundle, you will receive: a free 45 day extension for each program as well as exam preparation course for each program. An added value of $1050 completely free!

$0.00

ITIL® Intermediate Lifecycle program: Service Strategy SS - 2011 Syllabus

Sun, 05 Feb 2012 05:57:11 +0000

“The Art of Service has dramatically changed the way we deliver employee training. We can now deliver more training at less cost to a wider audience in a shorter period of time.”

This Service Strategy Lifecycle Program provides a comprehensive study of the ITIL® 2011 phase of Service Strategy and where it fits into the greater Service Lifecycle.

IT is highly recommended to read the OGC ITIL® 2011 Service Strategy book prior to this course. The OGC book is not included in the course fees.

The online learning course includes a 45 day access period
Save money by extending your enrolment now! Extensions bought separately will cost up 30% more.

$395.00 As low as: $335.75

ITIL® Intermediate Lifecycle program: Service Design SD - 2011 Syllabus

Sun, 05 Feb 2012 05:57:11 +0000

“The Art of Service has dramatically changed the way we deliver employee training. We can now deliver more training at less cost to a wider audience in a shorter period of time.”

This Service Design Lifecycle Program provides a comprehensive study of the ITIL® 2011 phase of Service Design and where it fits into the greater Service Lifecycle.

IT is highly recommended to read the OGC ITIL® 2011 Service Design book prior to this course. The OGC book is not included in the course fees.

The online learning course includes a 45 day access period
Save money by extending your enrolment now! Extensions bought separately will cost up 30% more.

$395.00 As low as: $335.75

ITIL® Intermediate Lifecycle program: Service Transition ST - 2011 Syllabus

Sun, 05 Feb 2012 05:57:11 +0000

“The Art of Service has dramatically changed the way we deliver employee training. We can now deliver more training at less cost to a wider audience in a shorter period of time.”

This Service Transition Lifecycle Program provides a comprehensive study of the ITIL® 2011 phase of Service Transition and where it fits into the greater Service Lifecycle.

IT is highly recommended to read the OGC ITIL® 2011 Service Transition book prior to this course. The OGC book is not included in the course fees.

The online learning course includes a 45 day access period
Save money by extending your enrolment now! Extensions bought separately will cost up 30% more.

$395.00 As low as: $335.75

ITIL® Intermediate Lifecycle program: Service Operation SO - 2011 Syllabus

Sun, 05 Feb 2012 05:57:11 +0000

“The Art of Service has dramatically changed the way we deliver employee training. We can now deliver more training at less cost to a wider audience in a shorter period of time.”

This Service Operation Lifecycle Program provides a comprehensive study of the ITIL® 2011 phase of Service Operation and where it fits into the greater Service Lifecycle.

IT is highly recommended to read the OGC ITIL® 2011 Service Operation book prior to this course. The OGC book is not included in the course fees.

The online learning course includes a 45 day access period
Save money by extending your enrolment now! Extensions bought separately will cost up 30% more.

$395.00 As low as: $335.75

ITIL® Intermediate Lifecycle program: Continual Service Improvement - 2011 Syllabus

Sun, 05 Feb 2012 05:57:11 +0000

“The Art of Service has dramatically changed the way we deliver employee training. We can now deliver more training at less cost to a wider audience in a shorter period of time.”

This Continual Service Improvement Lifecycle Program provides a comprehensive study of the ITIL® 2011 phase of Continual Service Improvement and where it fits into the greater Service Lifecycle.

IT is highly recommended to read the OGC ITIL® 2011 Continual Service Improvement book prior to this course. The OGC book is not included in the course fees.

The online learning course includes a 45 day access period
Save money by extending your enrolment now! Extensions bought separately will cost up 30% more.

$395.00 As low as: $335.75

ITIL® V3 Intermediate Lifecycle program: Continual Service Improvement - eLearning Plus exam Prep

Sun, 05 Feb 2012 05:57:11 +0000

ITIL® V3 Continual Service Improvement - eLearning Plus

What you get:
- 45 days access to ITIL V3 Intermediate Continual Service Improvement online elearning program
- 45 days access to ITIL V3 Intermediate Continual Service Improvement online exam preparation program.

Yes with this certification kit you will also get access to the LATEST ITIL 2011 online Intermediate course. So do not hesitate and buy NOW and you will have access to the latest (and greatest!) ITIL 2011 Training material to ensure you pass your ITIL Intermediate exam in one go!

Who Knew ITIL® Certification E-Learning This Quick and Easy Could Make You Look This Good!

'The Art of Service has dramatically changed the way we deliver employee training. We can now deliver more training at less cost to a wider audience in a shorter period of time.'

Please note: you will only receive access to your exam prep program once you have completed the eLearning course.

$499.95 As low as: $425.95

ITIL® V3 Intermediate Lifecycle program: Service Design - eLearning Plus exam Prep

Sun, 05 Feb 2012 05:57:11 +0000

ITIL® V3 Intermediate Service Design - eLearning Plus

What You Get
- 45 days access to ITIL V3 Intermediate Service Design online elearning program
- 45 days access to ITIL V3 Intermediate Service Design online exam preparation program.

Who Knew ITIL® Certification E-Learning This Quick and Easy Could Make You Look This Good!

'The Art of Service has dramatically changed the way we deliver employee training. We can now deliver more training at less cost to a wider audience in a shorter period of time.'

Please note: you will only receive access to your exam prep program once you have completed the eLearning course.

$499.95 As low as: $425.95

ITIL® V3 Intermediate Lifecycle program: Service Operation - eLearning Plus Exam Prep

Sun, 05 Feb 2012 05:57:11 +0000

ITIL® V3 Intermediate Service Design - eLearning Plus

What You Get
- 45 days access to ITIL V3 Intermediate Service Operation online elearning program
- 45 days access to ITIL V3 Intermediate Service Operation online exam preparation program.

Who Knew ITIL® Certification E-Learning This Quick and Easy Could Make You Look This Good!

'The Art of Service has dramatically changed the way we deliver employee training. We can now deliver more training at less cost to a wider audience in a shorter period of time.'

Please note: you will only receive access to your exam prep program once you have completed the eLearning course.

$499.95 As low as: $425.95

ITIL® V3 Intermediate Lifecycle program: Service Strategy - eLearning Plus Exam Prep

Sun, 05 Feb 2012 05:57:11 +0000

ITIL® V3 Intermediate Service Design - eLearning Plus

What You Get
- 45 days access to ITIL V3 Intermediate Service Strategy online elearning program
- 45 days access to ITIL V3 Intermediate Service Strategy online exam preparation program.

Who Knew ITIL® Certification E-Learning This Quick and Easy Could Make You Look This Good!

'The Art of Service has dramatically changed the way we deliver employee training. We can now deliver more training at less cost to a wider audience in a shorter period of time.'

Please note: you will only receive access to your exam prep program once you have completed the eLearning course.

$499.95 As low as: $425.95

ITIL® V3 Intermediate Lifecycle program: Service Transition - eLearning Plus Exam Prep

Sun, 05 Feb 2012 05:57:11 +0000

ITIL® V3 Intermediate Service Design - eLearning Plus

What You Get
-45 days access to ITIL V3 Intermediate Service Transition online elearning program
-45 days access to ITIL V3 Intermediate Service Transition online exam preparation program.

Who Knew ITIL® Certification E-Learning This Quick and Easy Could Make You Look This Good!

'The Art of Service has dramatically changed the way we deliver employee training. We can now deliver more training at less cost to a wider audience in a shorter period of time.'

Please note: you will only receive access to your exam prep program once you have completed the eLearning course.

$499.95 As low as: $425.95

ITIL® V3 Managing Across the Lifecycle - eLearning Plus Exam Prep

Sun, 05 Feb 2012 05:57:11 +0000

ITIL® V3 Managing Across the Lifecycle - eLearning Plus

What You Get
- 45 days access to ITIL 2011 Managing Across the Lifecycle online elearning program
- ITIL 2011 Managing Across the Lifecycle study guide eBook
-days access to ITIL 2011 Managing Across the Lifecycle online exam preparation program.

Yes with this certification kit you will also get the LATEST ITIL 2011 book as an instant download and online access to your ITIL 2011 Intermediate course. So do not hesitate and buy NOW and you will have access to the latest (and greatest!) ITIL 2011 Training material to ensure you pass your ITIL Intermediate exam in one go!

Who Knew ITIL® Certification E-Learning This Quick and Easy Could Make You Look This Good!

'The Art of Service has dramatically changed the way we deliver employee training. We can now deliver more training at less cost to a wider audience in a shorter period of time.'

Please note: you will only receive access to your exam prep program once you have completed the eLearning course.

$499.95 As low as: $425.95

ITIL® V3 Operational Support and Analysis (OSA) - eLearning Plus Exam Prep

Sun, 05 Feb 2012 05:57:11 +0000

ITIL® V3 Intermediate Operational Support and Analysis - eLearning Plus

What You Get:
-45 days access to ITIL V3 Intermediate Operational Support and Analysis online elearning program
- ITIL V3 Operational Support and Analysis study guide eBook
- 45 days access to ITIL V3 Intermediate Operational Support and Analysis online exam preparation program.

Who Knew ITIL® Certification E-Learning This Quick and Easy Could Make You Look This Good!

'The Art of Service has dramatically changed the way we deliver employee training. We can now deliver more training at less cost to a wider audience in a shorter period of time.'

Please note: you will only receive access to your exam prep program once you have completed the eLearning course.

$499.95

ITIL® V3 Planning, Protection and Optimization (PPO) - eLearning Plus Exam Prep

Sun, 05 Feb 2012 05:57:11 +0000

ITIL® V3 Intermediate Planning, Protection & Optimization - eLearning Plus

What You Get:
- 45 days access to ITIL V3 Intermediate Planning, Protection & Optimization online elearning program
- ITIL V3 Planning, Protection & Optimization study guide eBook
- 45 days access to ITIL V3 Intermediate Planning, Protection & Optimization online exam preparation program.

Who Knew ITIL® Certification E-Learning This Quick and Easy Could Make You Look This Good!

'The Art of Service has dramatically changed the way we deliver employee training. We can now deliver more training at less cost to a wider audience in a shorter period of time.'

Please note: you will only receive access to your exam prep program once you have completed the eLearning course.

$499.95 As low as: $425.95

ITIL® V3 Release, Control and Validation (RCV) - eLearning Plus Exam Prep

Sun, 05 Feb 2012 05:57:11 +0000

What You Get
- 45 days access to ITIL V3 Intermediate Release, Control and Validation online elearning program
- ITIL V3 Release, Control and Validation study guide eBook
- 45 days access to ITIL V3 Intermediate Release, Control and Validation online exam preparation program.

Who Knew ITIL® Certification E-Learning This Quick and Easy Could Make You Look This Good!

'The Art of Service has dramatically changed the way we deliver employee training. We can now deliver more training at less cost to a wider audience in a shorter period of time.'

Please note: you will only receive access to your exam prep program once you have completed the eLearning course.

$499.95 As low as: $425.95

ITIL® V3 Service Offerings and Agreements (SOA) - eLearning Plus Exam Prep

Sun, 05 Feb 2012 05:57:11 +0000

ITIL® V3 Intermediate Service Offerings & Agreements - eLearning Plus

What You Get:
- 45 days access to ITIL V3 Intermediate Service Offerings & Agreements online elearning program
- ITIL V3 Service Offerings & Agreements study guide eBook
-45 days access to ITIL V3 Intermediate Service Offerings & Agreements online exam preparation program.

Who Knew ITIL® Certification E-Learning This Quick and Easy Could Make You Look This Good!

'The Art of Service has dramatically changed the way we deliver employee training. We can now deliver more training at less cost to a wider audience in a shorter period of time.'

Please note: you will only receive access to your exam prep program once you have completed the eLearning course.

$499.95 As low as: $425.95

ITIL® V3 Intermediate Lifecycle program: Service Strategy - Complete Examination Package

Sun, 05 Feb 2012 05:57:11 +0000

ITIL® V3 Service Strategy - eLearning Plus: 45 days access to elearning + 45 days access to online exam preparation program + Exam Voucher.

Who Knew ITIL® Certification E-Learning This Quick and Easy Could Make You Look This Good!

'The Art of Service has dramatically changed the way we deliver employee training. We can now deliver more training at less cost to a wider audience in a shorter period of time.'

Please note: you will only receive access to your exam prep program once you have completed the eLearning course.

$920.00 As low as: $843.50

ITIL® V3 Intermediate Lifecycle program: Service Transition - Complete Examination Package

Sun, 05 Feb 2012 05:57:11 +0000

ITIL® V3 Service Transition Complete Examination Package: 90 days access to elearning + 90 days access to online exam preparation program + Prepaid Exam Voucher + Advanced Trainer Support

Who Knew ITIL® Certification E-Learning This Quick and Easy Could Make You Look This Good!

'The Art of Service has dramatically changed the way we deliver employee training. We can now deliver more training at less cost to a wider audience in a shorter period of time.'

Please note: you will only receive access to your exam prep program once you have completed the eLearning course.

$920.00 As low as: $843.50

ITIL® V3 Managing Across the Lifecycle - Complete Examination Package

Sun, 05 Feb 2012 05:57:11 +0000

ITIL V3 Managing Across the Lifecycle - Complete Examination Package: Unlimited access to eBook study guide + 90 days access to elearning + 90 days access to online exam preparation program + Prepaid Exam Voucher + Advanced Trainer Support

Who Knew ITIL® Certification E-Learning This Quick and Easy Could Make You Look This Good!

'The Art of Service has dramatically changed the way we deliver employee training. We can now deliver more training at less cost to a wider audience in a shorter period of time.'

Please note: you will only receive access to your exam prep program once you have completed the eLearning course.

$920.00 As low as: $843.50

ITIL® V3 Operational Support and Analysis (OSA) - Complete Examination Package

Sun, 05 Feb 2012 05:57:11 +0000

ITIL V3 Operational Support and Analysis Complete Examination Package: Unlimited access to eBook study guide + 90 days access to elearning + 90 days access to online exam preparation program + Prepaid Exam Voucher + Advanced Trainer Support

Who Knew ITIL® Certification E-Learning This Quick and Easy Could Make You Look This Good!

'The Art of Service has dramatically changed the way we deliver employee training. We can now deliver more training at less cost to a wider audience in a shorter period of time.'

Please note: you will only receive access to your exam prep program once you have completed the eLearning course.

$920.00 As low as: $843.50

ITIL® Intermediate Lifecycle program: Continual Service Improvement Complete Examination Package

Sun, 05 Feb 2012 05:57:11 +0000

ITIL® V3 Continual Service Improvement Complete Examination Package: 90 days access to elearning + 90 days access to online exam preparation program + Prepaid Exam Voucher + Advanced Trainer Support

Yes with this certification kit you will also get access to the LATEST ITIL 2011 Intermediate course. So do not hesitate and buy NOW and you will have access to the latest (and greatest!) ITIL 2011 Training material to ensure you pass your ITIL Intermediate exam in one go!

Who Knew ITIL® Certification E-Learning This Quick and Easy Could Make You Look This Good!

'The Art of Service has dramatically changed the way we deliver employee training. We can now deliver more training at less cost to a wider audience in a shorter period of time.'

Please note: you will only receive access to your exam prep program once you have completed the eLearning course.

$920.00 As low as: $843.50

ITIL® V3 Intermediate Lifecycle program: Service Design - Complete Examination Package

Sun, 05 Feb 2012 05:57:11 +0000

ITIL V3 Service Design Complete Examination Package: 90 days access to elearning + 90 days access to online exam preparation program + Prepaid Exam Voucher + Advanced Trainer Support

Who Knew ITIL® Certification E-Learning This Quick and Easy Could Make You Look This Good!

'The Art of Service has dramatically changed the way we deliver employee training. We can now deliver more training at less cost to a wider audience in a shorter period of time.'

Please note: you will only receive access to your exam prep program once you have completed the eLearning course.

$920.00 As low as: $843.50

ITIL® V3 Intermediate Lifecycle program: Service Operation - Complete Examination Package

Sun, 05 Feb 2012 05:57:11 +0000

ITIL® V3 Service Operation Complete Examination Package: 90 days access to elearning + 90 days access to online exam preparation program + Prepaid Exam Voucher + Advanced Trainer Support

Who Knew ITIL® Certification E-Learning This Quick and Easy Could Make You Look This Good!

'The Art of Service has dramatically changed the way we deliver employee training. We can now deliver more training at less cost to a wider audience in a shorter period of time.'

Please note: you will only receive access to your exam prep program once you have completed the eLearning course.

$920.00 As low as: $843.50

ITIL® V3 Release, Control and Validation (RCV) - Complete Examination Package

Sun, 05 Feb 2012 05:57:11 +0000

ITIL® V3 Release, Control & Validation Complete Examination Package: Unlimited access to eBook study guide + 90 days access to elearning + 90 days access to online exam preparation program + Prepaid Exam Voucher + Advanced Trainer Support

Who Knew ITIL® Certification E-Learning This Quick and Easy Could Make You Look This Good!

'The Art of Service has dramatically changed the way we deliver employee training. We can now deliver more training at less cost to a wider audience in a shorter period of time.'

Please note: you will only receive access to your exam prep program once you have completed the eLearning course.

$920.00 As low as: $843.50

ITIL® V3 Planning, Protection and Optimization (PPO) - Complete Examination Package

Sun, 05 Feb 2012 05:57:11 +0000

ITIL® V3 Planning, Protection & Optimization Complete Examination Package: Unlimited access to eBook study guide + 90 days access to elearning + 90 days access to online exam preparation program + Prepaid Exam Voucher + Advanced Trainer Support

Who Knew ITIL® Certification E-Learning This Quick and Easy Could Make You Look This Good!

'The Art of Service has dramatically changed the way we deliver employee training. We can now deliver more training at less cost to a wider audience in a shorter period of time.'

Please note: you will only receive access to your exam prep program once you have completed the eLearning course.

$920.00 As low as: $843.50

ITIL® V3 Intermediate Lifecycle program: Service Operation SO

Sun, 05 Feb 2012 05:57:11 +0000

The Service Operation Lifecycle Program provides a comprehensive study of the ITIL® v3 phase of Service Operation and where it fits into the greater Service Lifecycle.

Please note - the OGC ITIL® V3 Service Operation book is not included in the course fee. We recommend that you have access to this book.

The online learning program is available for a 45 day access period

ISBN: EL00142

SKU: 1111490

Yes with this certification kit you will also get the LATEST ITIL 2011 book as an instant download and onlineaccess to your ITIL 2011 Intermediate course. So do not hesitate and buy NOW and you will have access to the latest (and greatest!) ITIL 2011 Training material to ensure you pass your ITIL Intermediate exam in one go!

$395.00 As low as: $335.75

ITIL® V3 Intermediate Lifecycle program: Service Transition ST

Sun, 05 Feb 2012 05:57:11 +0000

The Service Transition Lifecycle Program provides a comprehensive study of the ITIL® v3 phase of Service Transition and where it fits into the greater Service Lifecycle.

Please note - the OGC ITIL® V3 Service Transition book is not included in the course fee. We recommend that you have access to this book.

The online learning program is available for a 45 day access period

ISBN: EL00143

SKU: 1111491

Yes with this certification kit you will also get the LATEST ITIL 2011 book as an instant download and onlineaccess to your ITIL 2011 Intermediate course. So do not hesitate and buy NOW and you will have access to the latest (and greatest!) ITIL 2011 Training material to ensure you pass your ITIL Intermediate exam in one go!

$395.00 As low as: $335.75

ITIL® V3 Intermediate Lifecycle program: Continual Service Improvement CSI

Sun, 05 Feb 2012 05:57:11 +0000

ITIL® Intermediate Lifecycle program: Continual Service Improvement CSI

Note - the OGC ITIL® V3 Continual Service Improvement book is not included in the course fee.

This course is available for a 45 day access period.

Yes with this certification kit you will also get the LATEST ITIL 2011 book as an instant download and onlineaccess to your ITIL 2011 Intermediate course. So do not hesitate and buy NOW and you will have access to the latest (and greatest!) ITIL 2011 Training material to ensure you pass your ITIL Intermediate exam in one go!

$395.00 As low as: $335.75

ITIL® V3 Intermediate Lifecycle program: Service Design SD

Sun, 05 Feb 2012 05:57:11 +0000

The Service Design Lifecycle Program provides a comprehensive study of the ITIL® v3 phase of Service Design and where it fits into the greater Service Lifecycle.

Please note - the OGC ITIL® V3 Service Design book is not included in the course fee. We recommend that you have access to this book.

The online learning program is available for a 45 day access period

ISBN: EL00151

SKU: 1111658

Yes with this certification kit you will also get the LATEST ITIL 2011 book as an instant download and onlineaccess to your ITIL 2011 Intermediate course. So do not hesitate and buy NOW and you will have access to the latest (and greatest!) ITIL 2011 Training material to ensure you pass your ITIL Intermediate exam in one go!

$395.00 As low as: $335.75

ITIL® V3 Intermediate Lifecycle program: Service Strategy SS

Sun, 05 Feb 2012 05:57:11 +0000

This Service Strategy Lifecycle Program provides a comprehensive study of the ITIL® v3 phase of Service Strategy and where it fits into the greater Service Lifecycle.

IT is highly recommended to read the OGC ITIL® V3 Service Strategy book prior to this course. The OGC book is not included in the course fees.

The online learning program is available for a 45 day access period

ISBN: EL00150

Yes with this certification kit you will also get the LATEST ITIL 2011 book as an instant download and onlineaccess to your ITIL 2011 Intermediate course. So do not hesitate and buy NOW and you will have access to the latest (and greatest!) ITIL 2011 Training material to ensure you pass your ITIL Intermediate exam in one go!

$395.00 As low as: $335.75

ITIL® v3 Planning, Protection and Optimization (PPO) Full Certification Online Learning incl. Study Book Course - The ITIL® V3 Intermediate Capability Complete Certification Kit - Second Edition

Sun, 05 Feb 2012 05:57:11 +0000

Who Knew ITIL® Certification E-Learning This Quick and Easy Could Make You Look This Good!

'The Art of Service has dramatically changed the way we deliver employee training. We can now deliver more training at less cost to a wider audience in a shorter period of time'.

This intensive interactive course immerses students in the practical aspects of the ITIL® v3 Service Lifecycle and processes associated with Planning, Protection and Optimization, which ensures IT departments can cost-effectively manage customer demand, availability and capacity while mitigating risk.

The online learning program is available for a 45 day access period.

Yes with this certification kit you will also get the LATEST ITIL 2011 book as an instant download and onlineaccess to your ITIL 2011 Intermediate course. So do not hesitate and buy NOW and you will have access to the latest (and greatest!) ITIL 2011 Training material to ensure you pass your ITIL Intermediate exam in one go!

$395.00 As low as: $335.75

ITIL® V3 Operational Support and Analysis (OSA) Full Certification Online Learning and Study Book Course - The ITIL® V3 OSA Capability Complete Certification Kit - Second Edition

Sun, 05 Feb 2012 05:57:11 +0000

Who Knew ITIL® Certification E-Learning This Quick and Easy Could Make You Look This Good!

'The Art of Service has dramatically changed the way we deliver employee training. We can now deliver more training at less cost to a wider audience in a shorter period of time.'

This intensive interactive course immerses learners in the practical aspects of the ITIL® v3 Service Lifecycle and processes associated with the Operational Support and Analysis of services and service delivery.

The main focus of this course is on the operational-level process activities and supporting methods and approaches to executing these processes in a practical, hands-on learning environment.

The online learning program is available for a 45 day access period.

This is the SECOND edition of the book.

Yes with this certification kit you will also get the LATEST ITIL 2011 book as an instant download and onlineaccess to your ITIL 2011 Intermediate course. So do not hesitate and buy NOW and you will have access to the latest (and greatest!) ITIL 2011 Training material to ensure you pass your ITIL Intermediate exam in one go!

$395.00 As low as: $335.75

ITIL® V3 Release, Control and Validation (RCV) Full Certification Online Learning and Study Book Course - The ITIL® V3 Intermediate RCV Capability Complete Certification Kit - Second Edition

Sun, 05 Feb 2012 05:57:11 +0000

The program is part of the Intermediate Capability Stream and focuses on the processes across the Service Lifecycle pertaining to the capability of Release, Control and Validation management. The principles and activities relevant to the processes, technology and implementation considerations, and management and control of the activities are covered within this program.

The online learning program is available for a 45 day access period.

Yes with this certification kit you will also get the LATEST ITIL 2011 book as an instant download and onlineaccess to your ITIL 2011 Intermediate course. So do not hesitate and buy NOW and you will have access to the latest (and greatest!) ITIL 2011 Training material to ensure you pass your ITIL Intermediate exam in one go!

$395.00 As low as: $335.75

ITIL® V3 Service Offerings and Agreements (SOA) Full Certification Online Learning and Study Book Course - The ITIL® V3 Intermediate SOA Capability Complete Certification Kit - Second Edition

Sun, 05 Feb 2012 05:57:11 +0000

Who Knew ITIL® Certification E-Learning This Quick and Easy Could Make You Look This Good!

"The Art of Service has dramatically changed the way we deliver employee training. We can now deliver more training at less cost to a wider audience in a shorter period of time".

This online learning course immerses learners in the practical aspects of the ITIL® V3 Service Lifecycle and processes associated with the Service Offerings and Agreements of services and service delivery.

The main focus of this course is on the operational-level process activities and supporting methods and approaches to executing these processes in a practical, hands-on learning environment. This training is intended to enable the holders of the certificate to apply the practices in resolution and support of the Service Management Lifecycle.

This course is designed using an engaging approach to learning the core disciplines of the ITIL best practice and positions the student to successfully complete the associated exam.

The online learning program is available for a 45 day access period.

Yes with this certification kit you will also get the LATEST ITIL 2011 book as an instant download and onlineaccess to your ITIL 2011 Intermediate course. So do not hesitate and buy NOW and you will have access to the latest (and greatest!) ITIL 2011 Training material to ensure you pass your ITIL Intermediate exam in one go!

$395.00 As low as: $335.75

ITIL® V3 Foundation Complete Certification Kit - Third Edition: Study Guide eBook and Online Course

Sun, 05 Feb 2012 05:57:11 +0000

The ITIL ® (Information Technology Infrastructure Library) V3 Foundation Complete Certification Kit is the most complete guide for anyone involved in IT Service Management and who are aiming to take the ITIL V3 Foundation exam, whether they be first-time ITIL learners or seasoned IT professionals.

Still a number one best-seller for IT Management from Amazon.com to Barnes and Noble and many more, this Third edition has refreshed the study guide and online learning program with its updated, inspiring, and detailed plan for passing your ITIL V3 Foundation exam on the first attempt. With new examples, instructions, and cautionary advice, the ITIL® V3 Foundation Complete Certification Kit is, to quote numerous ITIL certified clients, "the gold standard of ITIL® Certification."

This certification kit contains both the study guide and access to our online program that together provides everything you need to prepare for the ITIL® V3 Foundation certification exam.

Yes with this certification kit you will also get the LATEST ITIL 2011 book as an instant download and onlineaccess to your ITIL 2011 Foundation course. So do not hesitate and buy NOW and you will have access to the latest (and greatest!) ITIL 2011 Training material to ensure you pass your ITIL Foundation exam in one go!

$99.95 As low as: $85.00

ITIL® V3 Operational Support and Analysis (OSA) Full Certification Online Learning and Study Book Course - The ITIL® V3 OSA Capability Complete Certification Kit - Second Edition - IPAD VERSION

Sun, 05 Feb 2012 05:57:11 +0000

Yes with this certification kit you will also get the LATEST ITIL 2011 book as an instant download and onlineaccess to your ITIL 2011 Intermediate course. So do not hesitate and buy NOW and you will have access to the latest (and greatest!) ITIL 2011 Training material to ensure you pass your ITIL Intermediate exam in one go!

This IPAD version is now device and location independent.

This course is delivered via your browser and works on the PC, Mac, iPad, iPhone, tablets, smartphones etc.

Who Knew ITIL® Certification E-Learning This Quick and Easy Could Make You Look This Good!

'The Art of Service has dramatically changed the way we deliver employee training. We can now deliver more training at less cost to a wider audience in a shorter period of time.'

The online learning program is available for a 45 day access period

$395.00 As low as: $335.75

ITIL® V3 Release, Control and Validation (RCV) Full Certification Online Learning and Study Book Course - The ITIL® V3 Intermediate RCV Capability Complete Certification Kit - Second Edition - IPAD VERSION

Sun, 05 Feb 2012 05:57:11 +0000

Yes with this certification kit you will also get the LATEST ITIL 2011 book as an instant download and onlineaccess to your ITIL 2011 Intermediate course. So do not hesitate and buy NOW and you will have access to the latest (and greatest!) ITIL 2011 Training material to ensure you pass your ITIL Intermediate exam in one go!

This IPAD version is now device and location independent.

This course is delivered via your browser and works on the PC, Mac, iPad, iPhone, tablets, smartphones etc.

Who Knew ITIL® Certification E-Learning This Quick and Easy Could Make You Look This Good!

'The Art of Service has dramatically changed the way we deliver employee training. We can now deliver more training at less cost to a wider audience in a shorter period of time.'

The online learning program is available for a 45 day access period

$395.00 As low as: $335.75

Service Catalog Process Kit - Second Edition

Sun, 05 Feb 2012 05:57:11 +0000

Service Catalog Management is a key component of the ITIL Framework. Carefully planned and documented IT Service Management (ITSM) processes are becoming an increasingly important component in the delivery of higher customer satisfaction. The Service Catalog Process Kit provides a wide variety of resources to boost your understanding and ability to implement Service Catalog Management in your organization.

Regular Price: $297.00

Special Price: $99.95

ITIL® 2011 Foundation - Complete Examination Package

Sun, 05 Feb 2012 05:57:11 +0000

ITIL® 2011 Foundation - Complete Examination Package - 3 months access to elearning + 3 months access to online exam preparation program + PDF version of textbook. + ITIL 2011 Foundation Exam Voucher

$425.00 As low as: $406.25

Service Level Management Complete Examination Package

Sun, 05 Feb 2012 05:57:11 +0000

Get everything you need to prepare yourself 100% for the Service Level Management exam in one complete package.

Service Level Management - Complete Examination Package includes:
- 90 days access to Service Level Management elearning program.
- Service Level Management study guide eBook.
- 90 days access to online exam preparation program.
- Prepaid Paper Based Exam Voucher.

$349.95 As low as: $303.95

Cloud Computing Foundation Bundle ( eLearning + Exam Preparation Program + Exam Voucher)

Sun, 05 Feb 2012 05:57:11 +0000

Everything you need to prepare for the Cloud Computing Foundation Exam -- bundled in one package at a low price!

You're in the High Tech World of Computers -- Get the Insurance You Need With a Cloud Computing Foundation Certificate!

A certification in Cloud Computing ensures:
A better resume
Higher-paying jobs
More prestigious job title

Our leading foundation program offers in-depth study of the concepts and processes associated with cloud computing. The coursework is easy to understand, in depth, comprehensive and applicable to the IT world.

This book prepares the IT professional for the Cloud Computing Foundation Exam. The program is designed to go along with the "Cloud Computing Foundation Complete Certification Kit" book. Used together, you'll learn all that you need to know to pass the certification exam with flying colours.

The program includes:
Narrated PowerPoint presentations
Text supplements,
Multiple-choice assessments
Sample exam

$349.95 As low as: $308.20

ISO/IEC 20000 Foundation Complete Examination Package

Sun, 05 Feb 2012 05:57:11 +0000

ISO/IEC 20000 Foundation - Complete Examination Package - 3 months access to elearning + 3 months access to online exam preparation program + Prepaid Exam Voucher

$549.95 As low as: $512.45

Run Book Automation: What you Need to Know For IT Operations Management

Sun, 05 Feb 2012 05:57:11 +0000

This book explains in-depth the real drivers and workings of Run book Automation. It reduces the risk of your technology, time and resources investment decisions by enabling you to compare your understanding of Run book Automation with the objectivity of experienced IT professionals.

$39.95

Business Consulting: What you Need to Know For IT Operations Management

Sun, 05 Feb 2012 05:57:11 +0000

This book explains in-depth the real drivers and workings of Business Consulting. It reduces the risk of your technology, time and resources investment decisions by enabling you to compare your understanding of Business Consulting with the objectivity of experienced IT professionals.

$39.95

Tangible User Interfaces: High-impact Emerging Technology - What You Need to Know: Definitions, Adoptions, Impact, Benefits, Maturity, Vendors

Sun, 05 Feb 2012 05:57:11 +0000

This book explains in-depth the real drivers and workings of Tangible User Interfaces. It reduces the risk of your technology, time and resources investment decisions by enabling you to compare your understanding of Tangible User Interfaces with the objectivity of experienced professionals.

$39.95

Mobile Robot: High-impact Emerging Technology - What You Need to Know: Definitions, Adoptions, Impact, Benefits, Maturity, Vendors

Sun, 05 Feb 2012 05:57:11 +0000

This book explains in-depth the real drivers and workings of Mobile Robots. It reduces the risk of your technology, time and resources investment decisions by enabling you to compare your understanding of Mobile Robot with the objectivity of experienced professionals.

$39.95

ITIL® Intermediate Exam Voucher

Sun, 05 Feb 2012 05:57:11 +0000

This is an online - computer based exam. VALID FOR ALL INTERMEDIATE PROGRAMS - BOTH CAPABILITY AND LIFECYCLE PROGRAMS.

It is valid for both 2011 and V3 exams

This is valid for one Computer Based exam. The exam can be held at:
1) The comfort of your own home - under approved supervision
2) At a testing centre

If you have any questions regarding your exam, please contact exams@artofservice.com.au

$410.00