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Service Catalog Complete Self-Assessment

$249.00

Service Catalog Complete Self-Assessment

$249.00

Availability:
Downloadable Resources, Instant Access

Product Description

This Instant-Access Self-Assessment Excel Dashboard and accompanying eBook is for managers, advisors, consultants, specialists, professionals and anyone interested in Service Catalog assessment.

'Our initial rollout of The Art of Service's self assessment has added significant value across multiple functional areas. We are extremely happy with the end product. We've begun training teams of super-users within the organization to make this a self-service analytics tool and adoption has been strong across all levels of the organization.' - VP Financial Analysis and Insights in the Transportation Industry
'I have worked with many different technologies. Many of these companies need to study how The Art of Service supports their customer every step of the way to ensure a smooth deployment and continued success.' - Sr. Domain Application Architect in the Manufacturing Industry
'The Art of Service's self assessment was able to automatically detect key issues from multiple questions and prfioritize, without needing users to choose. Provides visually rich graphs and widgets to present the information more clearly Vendor support is great.' - VP, BI & Analytics in the Finance Industry


What Is The Service Catalog Self-Assessment?

The Service Catalog Self-Assessment's Purpose is:

  • To help our clients to reduce their effort in the Service Catalog work they do to get their problem solved
  • To help our clients in ensuring that their plans of action include every Service Catalog task and that every Service Catalog outcome is in place
  • To help our clients not having to spend time investigating strategic and tactical options, therefore saving time and ensuring Service Catalog opportunity costs are low
  • To help our clients channel implementation direction instantly to deliver tailored Service Catalog advise with structured going-forward plans

All the tools you need to an in-depthService Catalog Self-Assessment.Featuring 642 new and updated case-based questions, organized into seven core areas of process design, this Self-Assessment will help you identify areas in which Service Catalog improvements can be made.

What You Get:

The Service Catalog Complete Self-Assessment Excel Dashboard

  • Ensures you don't miss anything:642 questions in 7 RDMAICS (Recognize, Define, Measure, Analyze, Improve, Control and Sustain) steps with easy and quick navigating and answeringfor 1 or up to 10 participants
  • Shows your organization instant insight in areas for improvement: Auto generates reports, radar chart for maturity assessment, insights per process and participant and bespoke, ready to use, RACI Matrix
  • Gives you a professional Dashboard to guide andperform a thoroughService Catalog Self-Assessment
  • Dynamically generated projects-readyRACI Matrix shows your organization exactly what to do next
  • Is secure: Ensures offline data protection of your Self-Assessment results

The Service Catalog Complete Self Assessment eBook version of the book in print

  • Provides a convenient way to distribute and share among the participants to prepare and discuss the Self-Assessment


In using the Self-Assessment you will be better able to:

  • Diagnose Service Catalog projects, initiatives, organizations, businesses and processes using accepted diagnostic standards and practices
  • Implement evidence-based best practice strategies aligned with overall goals
  • Integrate recent advances in Service Catalog and process design strategies into practice according to best practice guidelines

Assess and define Service Catalog with this Service Catalog Self Assessment. Sample questions from the Complete, 642 Questions, Self-Assessment:

  • Recognize Question: How does the Service Catalog manager ensure against scope creep?
  • Define Question: How do we Identify specific Service Catalog investment and emerging trends?
  • Measure Question: Have all basic functions of Service Catalog been defined?
  • Analyze Question: What are the business objectives to be achieved with Service Catalog?
  • Improve Question: What are the success criteria that will indicate that Service Catalog objectives have been met and the benefits delivered?
  • Control Question: What is Effective Service Catalog?
  • Sustain Question: Are there recognized Service Catalog problems?

Value [to you] of the Service Catalog Self-Assessment

Excluding hired consultants and advisors from top management consulting firms, internal Service Catalog Self-Assessment work is typically undertaken by senior level positions with titles such as Enterprise Architect, Business Process Architects, Business Process Re-engineering Specialists and Business Architects.

Statistics according to Glassdoor and Indeed tell these positions receive an average basic pay of $125,000. Daily rates of basic pay are computed bydividing an employee's annual pay by 260 days. The daily salary is then derived by dividing the annual salary of $125,000 by 260 days = a daily rate of $480.

Top management consulting firmsstart at $2,000 a day, with rates typically charged up to 40 hours per week.

For the price of a fraction of this you can get complete peace of mind. Now.

Defining, designing, creating, and implementing a process to solve a business challenge or meet a business objective is the most valuable role… In EVERY company, organization and department.

Unless you are talking a one-time, single-use project within a business, there should be a process. Whether that process is managed and implemented by humans, AI, or a combination of the two, it needs to be designed by someone with a complex enough perspective to ask the right questions. Someone capable of asking the right questions and step back and say, 'What are we really trying to accomplish here? And is there a different way to look at it?'

For more than twenty years, The Art of Service's Self-Assessments empower people who can do just that - whether their title is marketer, entrepreneur, manager, salesperson, consultant, business process manager, executive assistant, IT Manager, CxO etc... - they are the people who rule the future. They are people who watch the process as it happens, and ask the right questions to make the process work better.

You are free to use the Self-Assessment contents in your presentations and documentation for internal end external use without asking us - we are here to help.

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