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The Art of Service Standard Requirements Self Assessments

5 whys: Standard Requirements

$249.00 $99.00
(You save $150.00)

5 whys: Standard Requirements

$99.00 $249.00

(You save $150.00)
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Product Description

5 whys Standard Requirements

Sample Requirements:

  1. If human error is identified, you must understand why the human committed the error. What management controlled factor impacted performance?

  2. What system elements are expected to initiate procedure of preventive action regarding this problem (to identify potential problem)?

  3. When looking to solve a problem, start at the end result and work backward (toward the root cause), continually asking: Why?

  4. Is there any history or knowledge to indicate that the possible root-case could actually produce such a Problem?

  5. Start with the visible indicator of the problem, that is, the symptom. Ask why is such and such taking place?

  6. What should be done to improve effectiveness of prevention against such and similar potential problems?

  7. Is there any proof (something you can measure or observe) to support this root-cause determination?

  8. Could it be that our analysis methods do not discover the underlying causes of the events?

  9. Is there anything that this possible root-cause requires in order to produce the Problem?

  10. What are: (s) the suggested and ideal measures, which could be used to eliminate problem?

Why Own The 5 whys Self-Assessment?

The 5 whys Self-Assessment will make you a 5 whys domain expert by:

  • Reducing the effort in the 5 whys work to be done to get problems solved

  • Ensuring that plans of action include every 5 whys task and that every 5 whys outcome is in place

  • Saving time investigating strategic and tactical options and ensuring 5 whys opportunity costs are low

  • Delivering tailored 5 whys advise instantly with structured going-forward plans

All the tools you need to an in-depth 5 whys Self-Assessment. Featuring 819 new and updated case-based criteria, organized into seven core areas of process design, this Self-Assessment will help you identify areas in which 5 whys improvements can be made.


What Is In The 5 whys Self-Assessment?

The 5 whys Complete Self-Assessment Excel Dashboard

  • Ensures you don't miss anything: 819 criteria in 7 RDMAICS (Recognize, Define, Measure, Analyze, Improve, Control and Sustain) steps with easy and quick navigating and answering for 1 or up to 10 participants

  • Shows your organization instant insight in areas for improvement: Auto generates reports, radar chart for maturity assessment, insights per process and participant and bespoke, ready to use, RACI Matrix

  • Gives you a professional Dashboard to guide and perform a thorough 5 whys Self-Assessment

  • Is secure: Ensures offline data protection of your Self-Assessment results

  • Dynamically prioritized projects-ready RACI Matrix shows your organization exactly what to do next

The 5 whys Complete Self Assessment eBook version of the book in print

  • Provides a convenient way to distribute and share among the participants to prepare and discuss the Self-Assessment

In using the Self-Assessment you will be better able to:

  • Diagnose 5 whys projects, initiatives, organizations, businesses and processes using accepted diagnostic standards and practices

  • Implement evidence-based best practice strategies aligned with overall goals

  • Integrate recent advances in 5 whys and process design strategies into practice according to best practice guidelines


Assess And Define 5 whys With This 5 whys Self Assessment. Sample Questions From The Complete, 819 Criteria, Self-Assessment:

  • Recognize Criterion: Think about the people you identified for your 5 whys project and the project responsibilities you would assign to them. what kind of training do you think they would need to perform these responsibilities effectively?
  • Define Criterion: What is the minimum educational requirement for potential new hires?
  • Measure Criterion: Among the 5 whys product and service cost to be estimated, which is considered hardest to estimate?
  • Analyze Criterion: What are the disruptive 5 whys technologies that enable our organization to radically change our business processes?
  • Improve Criterion: How do we measure improved 5 whys service perception, and satisfaction?
  • Control Criterion: Do the 5 whys decisions we make today help people and the planet tomorrow?
  • Sustain Criterion: In what ways are 5 whys vendors and us interacting to ensure safe and effective use?


Cost/Benefit Analysis; 5 whys Self-Assessment Justification And Approval Tools:

Purchasing a The Art of Service Self Assessment will spur new ideas, fast track project strategy and advance your professional skills. We’ve developed a set of criteria that will aid in gaining approval and give you the ability to validate and review your Self-Assessment investment:

  • Excluding hired consultants and advisors from top management consulting firms, internal 5 whys Self-Assessment work is typically undertaken by senior level positions with titles such as Enterprise Architect, Business Process Architects, Business Process Re-engineering Specialists and Business Architects.

    Statistics according to Glassdoor and Indeed tell these positions receive an average basic pay of $125,000. Daily rates of basic pay are computed by dividing an employee's annual pay by 260 days. The daily salary is then derived by dividing the annual salary of $125,000 by 260 days = a daily rate of $480.

  • Top management consulting firms start at $2,000 a day, with rates typically charged up to 40 hours per week.

For a fraction of this the Self-Assessment will make you a 5 whys domain authority.


Defining, designing, creating, and implementing a process to solve a business challenge or meet a business objective is the most valuable role… In EVERY company, organization and department.

Unless you are talking a one-time, single-use project within a business, there should be a process. Whether that process is managed and implemented by humans, AI, or a combination of the two, it needs to be designed by someone with a complex enough perspective to ask the right questions. Someone capable of asking the right questions and step back and say, 'What are we really trying to accomplish here? And is there a different way to look at it?'

For more than twenty years, The Art of Service's Self-Assessments empower people who can do just that - whether their title is marketer, entrepreneur, manager, salesperson, consultant, business process manager, executive assistant, IT Manager, CxO etc... - they are the people who rule the future. They are people who watch the process as it happens, and ask the right questions to make the process work better.


Get The 5 whys Self Assessment That Will Make You A 5 whys Domain Expert Now.




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