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The Art of Service Standard Requirements Self Assessments

7 Ps Toolkit: best-practice templates, step-by-step work plans and maturity diagnostics

$249.00

7 Ps Toolkit: best-practice templates, step-by-step work plans and maturity diagnostics

$249.00

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Product Description

Save time, empower your teams and effectively upgrade your processes with access to this practical 7 Ps Toolkit and guide. Address common challenges with best-practice templates, step-by-step work plans and maturity diagnostics for any 7 Ps related project.

Download the Toolkit and in Three Steps you will be guided from idea to implementation results.

The Toolkit contains the following practical and powerful enablers with new and updated 7 Ps specific requirements:


STEP 1: Get your bearings

Start with...

  • The latest quick edition of the 7 Ps Self Assessment book in PDF containing 49 requirements to perform a quickscan, get an overview and share with stakeholders.

Organized in a data driven improvement cycle RDMAICS (Recognize, Define, Measure, Analyze, Improve, Control and Sustain), check the…

  • Example pre-filled Self-Assessment Excel Dashboard to get familiar with results generation

Then find your goals...


STEP 2: Set concrete goals, tasks, dates and numbers you can track

Featuring 776 new and updated case-based questions, organized into seven core areas of process design, this Self-Assessment will help you identify areas in which 7 Ps improvements can be made.

Examples; 10 of the 776 standard requirements:

  1. What are your current levels and trends in key measures or indicators of 7 Ps product and process performance that are important to and directly serve your customers? how do these results compare with the performance of your competitors and other organizations with similar offerings?

  2. What are the top 3 things at the forefront of our 7 Ps agendas for the next 3 years?

  3. Is data collected and displayed to better understand customer(s) critical needs and requirements.

  4. In a project to restructure 7 Ps outcomes, which stakeholders would you involve?

  5. How will measures be used to manage and adapt?

  6. How will you measure your 7 Ps effectiveness?

  7. Who, on the executive team or the board, has spoken to a customer recently?

  8. Will We Aggregate Measures across Priorities?

  9. What other jobs or tasks affect the performance of the steps in the 7 Ps process?

  10. What are the implications of this decision 10 minutes, 10 months, and 10 years from now?


Complete the self assessment, on your own or with a team in a workshop setting. Use the workbook together with the self assessment requirements spreadsheet:

  • The workbook is the latest in-depth complete edition of the 7 Ps book in PDF containing 776 requirements, which criteria correspond to the criteria in...

Your 7 Ps self-assessment dashboard which gives you your dynamically prioritized projects-ready tool and shows your organization exactly what to do next:

  • The Self-Assessment Excel Dashboard; with the 7 Ps Self-Assessment and Scorecard you will develop a clear picture of which 7 Ps areas need attention, which requirements you should focus on and who will be responsible for them:

    • Shows your organization instant insight in areas for improvement: Auto generates reports, radar chart for maturity assessment, insights per process and participant and bespoke, ready to use, RACI Matrix
    • Gives you a professional Dashboard to guide and perform a thorough 7 Ps Self-Assessment
    • Is secure: Ensures offline data protection of your Self-Assessment results
    • Dynamically prioritized projects-ready RACI Matrix shows your organization exactly what to do next:

 

STEP 3: Implement, Track, follow up and revise strategy

The outcomes of STEP 2, the self assessment, are the inputs for STEP 3; Start and manage 7 Ps projects with the 62 implementation resources:

  • 62 step-by-step 7 Ps Project Management Form Templates covering over 6000 7 Ps project requirements and success criteria:

Examples; 10 of the check box criteria:

  1. Change Request: Has a formal technical review been conducted to assess technical correctness?

  2. Team Performance Assessment: How does 7 Ps project termination impact 7 Ps project team members?

  3. Requirements Management Plan: Will you have access to stakeholders when you need them?

  4. Decision Log: How effective is maintaining the log at facilitating organizational learning?

  5. Lessons Learned: Was the purpose of the 7 Ps project, the end products and success criteria clearly defined and agreed at the start?

  6. WBS Dictionary: What should you drop in order to add something new?

  7. Stakeholder Management Plan: Who will be responsible for managing and maintaining the Issues Register?

  8. Assumption and Constraint Log: How many 7 Ps project staff does this specific process affect?

  9. Probability and Impact Assessment: What will be the environmental impact of the 7 Ps project?

  10. Probability and Impact Matrix: Do you have specific methods that you use for each phase of the process?

 
Step-by-step and complete 7 Ps Project Management Forms and Templates including check box criteria and templates.

1.0 Initiating Process Group:

  • 1.1 7 Ps project Charter
  • 1.2 Stakeholder Register
  • 1.3 Stakeholder Analysis Matrix


2.0 Planning Process Group:

  • 2.1 7 Ps project Management Plan
  • 2.2 Scope Management Plan
  • 2.3 Requirements Management Plan
  • 2.4 Requirements Documentation
  • 2.5 Requirements Traceability Matrix
  • 2.6 7 Ps project Scope Statement
  • 2.7 Assumption and Constraint Log
  • 2.8 Work Breakdown Structure
  • 2.9 WBS Dictionary
  • 2.10 Schedule Management Plan
  • 2.11 Activity List
  • 2.12 Activity Attributes
  • 2.13 Milestone List
  • 2.14 Network Diagram
  • 2.15 Activity Resource Requirements
  • 2.16 Resource Breakdown Structure
  • 2.17 Activity Duration Estimates
  • 2.18 Duration Estimating Worksheet
  • 2.19 7 Ps project Schedule
  • 2.20 Cost Management Plan
  • 2.21 Activity Cost Estimates
  • 2.22 Cost Estimating Worksheet
  • 2.23 Cost Baseline
  • 2.24 Quality Management Plan
  • 2.25 Quality Metrics
  • 2.26 Process Improvement Plan
  • 2.27 Responsibility Assignment Matrix
  • 2.28 Roles and Responsibilities
  • 2.29 Human Resource Management Plan
  • 2.30 Communications Management Plan
  • 2.31 Risk Management Plan
  • 2.32 Risk Register
  • 2.33 Probability and Impact Assessment
  • 2.34 Probability and Impact Matrix
  • 2.35 Risk Data Sheet
  • 2.36 Procurement Management Plan
  • 2.37 Source Selection Criteria
  • 2.38 Stakeholder Management Plan
  • 2.39 Change Management Plan


3.0 Executing Process Group:

  • 3.1 Team Member Status Report
  • 3.2 Change Request
  • 3.3 Change Log
  • 3.4 Decision Log
  • 3.5 Quality Audit
  • 3.6 Team Directory
  • 3.7 Team Operating Agreement
  • 3.8 Team Performance Assessment
  • 3.9 Team Member Performance Assessment
  • 3.10 Issue Log


4.0 Monitoring and Controlling Process Group:

  • 4.1 7 Ps project Performance Report
  • 4.2 Variance Analysis
  • 4.3 Earned Value Status
  • 4.4 Risk Audit
  • 4.5 Contractor Status Report
  • 4.6 Formal Acceptance


5.0 Closing Process Group:

  • 5.1 Procurement Audit
  • 5.2 Contract Close-Out
  • 5.3 7 Ps project or Phase Close-Out
  • 5.4 Lessons Learned

 

Results

With this Three Step process you will have all the tools you need for any 7 Ps project with this in-depth 7 Ps Toolkit.

In using the Toolkit you will be better able to:

  • Diagnose 7 Ps projects, initiatives, organizations, businesses and processes using accepted diagnostic standards and practices
  • Implement evidence-based best practice strategies aligned with overall goals
  • Integrate recent advances in 7 Ps and put process design strategies into practice according to best practice guidelines

Defining, designing, creating, and implementing a process to solve a business challenge or meet a business objective is the most valuable role; In EVERY company, organization and department.

Unless you are talking a one-time, single-use project within a business, there should be a process. Whether that process is managed and implemented by humans, AI, or a combination of the two, it needs to be designed by someone with a complex enough perspective to ask the right questions. Someone capable of asking the right questions and step back and say, 'What are we really trying to accomplish here? And is there a different way to look at it?'

This Toolkit empowers people to do just that - whether their title is entrepreneur, manager, consultant, (Vice-)President, CxO etc... - they are the people who rule the future. They are the person who asks the right questions to make 7 Ps investments work better.

This 7 Ps All-Inclusive Toolkit enables You to be that person.

 

Includes lifetime updates

Every self assessment comes with Lifetime Updates and Lifetime Free Updated Books. Lifetime Updates is an industry-first feature which allows you to receive verified self assessment updates, ensuring you always have the most accurate information at your fingertips.

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