Continuous Quality Improvement Complete Self-Assessment

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This Instant-Access Self-Assessment Excel Dashboard and accompanying eBook is for managers, advisors, consultants, specialists, professionals and anyone interested in Continuous Quality Improvement assessment.

'Our initial rollout of The Art of Service's self assessment has added significant value across multiple functional areas. We are extremely happy with the end product. We've begun training teams of super-users within the organization to make this a self-service analytics tool and adoption has been strong across all levels of the organization.' - VP Financial Analysis and Insights in the Transportation Industry

'Fantastic! The Art of Service is well worth your time and money.' - Director, Enterprise Architecture in the Finance Industry

'I've been using The Art of Service for 7 years and I've always loved the their products. It makes me a more efficient employee at any company I've ever been employed it. I always buy a self assessment when I start a new position.' - Director of Analytics in the Manufacturing Industry

What Is The Continuous Quality Improvement Self-Assessment?

The Continuous Quality Improvement Self-Assessment's Purpose is:

  • To help our clients to reduce their effort in the Continuous Quality Improvement work they do to get their problem solved
  • To help our clients in ensuring that their plans of action include every Continuous Quality Improvement task and that every Continuous Quality Improvement outcome is in place
  • To help our clients not having to spend time investigating strategic and tactical options, therefore saving time and ensuring Continuous Quality Improvement opportunity costs are low
  • To help our clients channel implementation direction instantly to deliver tailored Continuous Quality Improvement advise with structured going-forward plans

All the tools you need to an in-depth Continuous Quality Improvement Self-Assessment. Featuring 618 new and updated case-based questions, organized into seven core areas of process design, this Self-Assessment will help you identify areas in which Continuous Quality Improvement improvements can be made.

What You Get:

The Continuous Quality Improvement Complete Self-Assessment Excel Dashboard

  • Ensures you don't miss anything: 618 questions in 7 RDMAICS (Recognize, Define, Measure, Analyze, Improve, Control and Sustain) steps with easy and quick navigating and answering for 1 or up to 10 participants
  • Shows your organization instant insight in areas for improvement: Auto generates reports, radar chart for maturity assessment, insights per process and participant and bespoke, ready to use, RACI Matrix
  • Gives you a professional Dashboard to guide and perform a thorough Continuous Quality Improvement Self-Assessment
  • Dynamically generated projects-ready RACI Matrix shows your organization exactly what to do next
  • Is secure: Ensures offline data protection of your Self-Assessment results

The Continuous Quality Improvement Complete Self Assessment eBook version of the book in print

  • Provides a convenient way to distribute and share among the participants to prepare and discuss the Self-Assessment


In using the Self-Assessment you will be better able to:

  • Diagnose Continuous Quality Improvement projects, initiatives, organizations, businesses and processes using accepted diagnostic standards and practices
  • Implement evidence-based best practice strategies aligned with overall goals
  • Integrate recent advances in Continuous Quality Improvement and process design strategies into practice according to best practice guidelines

Assess and define Continuous Quality Improvement with this Continuous Quality Improvement Self Assessment. Sample questions from the Complete, 618 Questions, Self-Assessment:

  • Recognize Question: Do you monitor the effectiveness of your Continuous Quality Improvement activities?
  • Define Question: When a Continuous Quality Improvement manager recognizes a problem, what options are available?
  • Measure Question: Which customers cant participate in our Continuous Quality Improvement domain because they lack skills, wealth, or convenient access to existing solutions?
  • Analyze Question: How is the value delivered by Continuous Quality Improvement being measured?
  • Improve Question: How does the Continuous Quality Improvement manager ensure against scope creep?
  • Control Question: Are there Continuous Quality Improvement Models?
  • Sustain Question: Who are the Continuous Quality Improvement improvement team members, including Management Leads and Coaches?

Value [to you] of the Continuous Quality Improvement Self-Assessment

Excluding hired consultants and advisors from top management consulting firms, internal Continuous Quality Improvement Self-Assessment work is typically undertaken by senior level positions with titles such as Enterprise Architect, Business Process Architects, Business Process Re-engineering Specialists and Business Architects.

Statistics according to Glassdoor and Indeed tell these positions receive an average basic pay of $125,000. Daily rates of basic pay are computed by dividing an employee's annual pay by 260 days. The daily salary is then derived by dividing the annual salary of $125,000 by 260 days = a daily rate of $480.

Top management consulting firms start at $2,000 a day, with rates typically charged up to 40 hours per week.

For the price of a fraction of this you can get complete peace of mind. Now.

Defining, designing, creating, and implementing a process to solve a business challenge or meet a business objective is the most valuable role… In EVERY company, organization and department.

Unless you are talking a one-time, single-use project within a business, there should be a process. Whether that process is managed and implemented by humans, AI, or a combination of the two, it needs to be designed by someone with a complex enough perspective to ask the right questions. Someone capable of asking the right questions and step back and say, 'What are we really trying to accomplish here? And is there a different way to look at it?'

For more than twenty years, The Art of Service's Self-Assessments empower people who can do just that - whether their title is marketer, entrepreneur, manager, salesperson, consultant, business process manager, executive assistant, IT Manager, CxO etc... - they are the people who rule the future. They are people who watch the process as it happens, and ask the right questions to make the process work better.

You are free to use the Self-Assessment contents in your presentations and documentation for internal end external use without asking us - we are here to help.

13 Reviews Hide Reviews Show Reviews

  • 5
    Thank you, this is perfect - I will certainly be recommending Self Assessment dashboards to all - I can not wait to tell my colleagues on Monday.

    Posted by Unknown on 22nd Nov 2017

    MEL F. Change Management Professional

  • 5
    I have been looking at the document, and it is quite extensive.

    Posted by Unknown on 22nd Nov 2017

    PENGILLY W. Director IT & Logistics at a leading University

  • 5
    CARSTEN B. Experienced safety and quality enabler

    Posted by Unknown on 22nd Nov 2017

    So far I have only had time to browse it very superficially, but form that it looks very comprehensive and at the same time practical. As soon as I find time I will do a short item on it on my literature pages and point risk management professionals in your direction. Have a great day, and all the best!!

  • 5
    The Self-Assessment is a great tool to gather feedback and input from others, especially challenges, and things to watch out for. Very helpful!

    Posted by Unknown on 22nd Nov 2017

    JULIE M. AWS Solution Architect

  • 5
    I really like the format. Simple but quite powerful. I will make sure to share my views with Amazon. Thanks again.

    Posted by Unknown on 22nd Nov 2017

    CARL M. Senior Solutions Architect

  • 5
    CAKE.HR A Review of The Art of Service HR Analytics Complete Self-Assessment: Will This Excel Based, Offline Tool Help HR Analytics Implementation?

    Posted by Unknown on 22nd Nov 2017

    The Verdict: The HR Analytics Complete Self-Assessment package ticks a lot of checkboxes, especially for businesses testing the BI waters for Human Resource decision making and performance enhancement and for companies that cannot have a full-time data professional on payroll to guide the initial implementation of their HR analytics drive.

  • 5
    Awesome!!!!!!

    Posted by Unknown on 22nd Nov 2017

    JOHN G. Principal Consultant

  • 5
    I have gone through the array of your works and they are simply awesome! Great job you have been doing.

    Posted by Unknown on 22nd Nov 2017

    KENNETH O. MD/CEO, Emerging Media

  • 5
    Thank you, these are great!

    Posted by Unknown on 22nd Nov 2017

    NATALIE F. Healthcare Information Technology Consultant