Description

Design your work systems and determine your key processes to deliver customer value

What are the critical information resources related to your organizations Critical Business Processes?

What are your most Critical Business Processes and applications?

How do you carry out your most Critical Business Processes?

Have you fully analyzed your Critical Business Processes exposure to various types of threats and vulnerabilities?

Which additional digital and IT solutions are required to execute Critical Business Processes virtually and to strengthen collaboration across your workforce?

...Find the answers to these, and more, questions with this Critical Business Processes Toolkit:

Streamline business processes to improve your go to market speed.
Use performance management and review processes to develop your future leaders.
Manage the operational risk that your control processes might themselves fail.
Make your new competency model constitute the foundation for all people processes aimed at making someone change behaviour.
Create a stable IT infrastructure yet still have the capability to evolve your business processes rapidly.
Model your business processes quickly and easily.
Get your accounting processes to mirror how your business runs.
Automate your processes to help ensure product quality and meet changing market demand.
Design and implement processes that facilitate high quality IT service delivery and support for your customers.

HOW THIS TOOLKIT WORKS:

Save time, empower your teams and effectively upgrade your processes with access to this practical Critical Business Processes Toolkit and guide. Address common challenges with best-practice templates, step-by-step work plans and maturity diagnostics for any Critical Business Processes related project.

Download the Toolkit and in Three Steps you will be guided from idea to implementation results.

The Toolkit contains the following practical and powerful enablers with new and updated Critical Business Processes specific requirements:

STEP 1: Get your bearings

Start with...

The latest quick edition of the Critical Business Processes Self Assessment book in PDF containing 49 requirements to perform a quickscan, get an overview and share with stakeholders.

Organized in a data driven improvement cycle RDMAICS (Recognize, Define, Measure, Analyze, Improve, Control and Sustain), check the…

Example pre-filled Self-Assessment Excel Dashboard to get familiar with results generation

Then find your goals...

STEP 2: Set concrete goals, tasks, dates and numbers you can track

Featuring 996 new and updated case-based questions, organized into seven core areas of process design, this Self-Assessment will help you identify areas in which Critical Business Processes improvements can be made.

Examples; 10 of the 996 standard requirements:

What alternatives to your organizations regular way of doing business have been developed to ensure the resiliency of its most critical data, systems, business functions, services and processes?
Does your current security strategy consist of continual point product technology investments to broaden your defenses on top of an excessively complex and disjointed security infrastructure?
Are there adequate plans and sufficient resources to provide the continued availability of information and processing capability to enable continuity of critical business operations?
What would you do to ensure a rapid recovery takes place in regards to establishing interim processes to support customer requests and maintain critical support from suppliers?
How has strategic alignment assisted your organization to be competitive and high performing, by targeting IT in areas critical to successful and improved business performance?
Do you have a configuration management process in place to ensure that changes to your critical systems are for valid business reasons and have received proper authorization?
Does the technology acquisition plan include allowances for upgrading obsolete or soon to be obsolete infrastructure components that support critical business processes?
What are you most concerned about when it comes to restarting your manufacturing operations, distribution centers, critical business centers, and office environments?
Are there manual processes that can temporarily replace critical business systems for a short period of time while reconstitution of networks are occurring?
Do you provide more up to date data, which demonstrates a reduction in issues as a result of the actions that have been taken to implement the new policy?

Complete the self assessment, on your own or with a team in a workshop setting. Use the workbook together with the self assessment requirements spreadsheet:

The workbook is the latest in-depth complete edition of the Critical Business Processes book in PDF containing 996 requirements, which criteria correspond to the criteria in...

Your Critical Business Processes self-assessment dashboard which gives you your dynamically prioritized projects-ready tool and shows your organization exactly what to do next:

The Self-Assessment Excel Dashboard; with the Critical Business Processes Self-Assessment and Scorecard you will develop a clear picture of which Critical Business Processes areas need attention, which requirements you should focus on and who will be responsible for them:

Shows your organization instant insight in areas for improvement: Auto generates reports, radar chart for maturity assessment, insights per process and participant and bespoke, ready to use, RACI Matrix
Gives you a professional Dashboard to guide and perform a thorough Critical Business Processes Self-Assessment
Is secure: Ensures offline data protection of your Self-Assessment results
Dynamically prioritized projects-ready RACI Matrix shows your organization exactly what to do next:

STEP 3: Implement, Track, follow up and revise strategy

The outcomes of STEP 2, the self assessment, are the inputs for STEP 3; Start and manage Critical Business Processes projects with the 62 implementation resources:

62 step-by-step Critical Business Processes Project Management Form Templates covering over 1500 Critical Business Processes project requirements and success criteria:

Examples; 10 of the check box criteria:

Human Resource Management Plan: Are post milestone Critical Business Processes project reviews (PMPR) conducted with your organization at least once a year?
Network Diagram: What is the probability of completing the Critical Business Processes project in less that xx days?
Project Charter: Critical Business Processes project deliverables: what is the Critical Business Processes project going to produce?
Team Operating Agreement: Have you established procedures that team members can follow to work effectively together, such as a team operating agreement?
Project Charter: Success determination factors: how will the success of the Critical Business Processes project be determined from the customers perspective?
Responsibility Assignment Matrix: Are overhead cost budgets established for each organization which has authority to incur overhead costs?
Stakeholder Management Plan: Was your organizations estimating methodology being used and followed?
Schedule Management Plan: Were stakeholders aware and supportive of the principles and practices of modern software estimation?
Quality Audit: How does your organization know that the range and quality of its social and recreational services and facilities are appropriately effective and constructive in meeting the needs of staff?
Procurement Audit: Were the performance conditions under the contract comprehensive and unambiguous?

Step-by-step and complete Critical Business Processes Project Management Forms and Templates including check box criteria and templates.

1.0 Initiating Process Group:

1.1 Critical Business Processes project Charter
1.2 Stakeholder Register
1.3 Stakeholder Analysis Matrix

2.0 Planning Process Group:

2.1 Critical Business Processes project Management Plan
2.2 Scope Management Plan
2.3 Requirements Management Plan
2.4 Requirements Documentation
2.5 Requirements Traceability Matrix
2.6 Critical Business Processes project Scope Statement
2.7 Assumption and Constraint Log
2.8 Work Breakdown Structure
2.9 WBS Dictionary
2.10 Schedule Management Plan
2.11 Activity List
2.12 Activity Attributes
2.13 Milestone List
2.14 Network Diagram
2.15 Activity Resource Requirements
2.16 Resource Breakdown Structure
2.17 Activity Duration Estimates
2.18 Duration Estimating Worksheet
2.19 Critical Business Processes project Schedule
2.20 Cost Management Plan
2.21 Activity Cost Estimates
2.22 Cost Estimating Worksheet
2.23 Cost Baseline
2.24 Quality Management Plan
2.25 Quality Metrics
2.26 Process Improvement Plan
2.27 Responsibility Assignment Matrix
2.28 Roles and Responsibilities
2.29 Human Resource Management Plan
2.30 Communications Management Plan
2.31 Risk Management Plan
2.32 Risk Register
2.33 Probability and Impact Assessment
2.34 Probability and Impact Matrix
2.35 Risk Data Sheet
2.36 Procurement Management Plan
2.37 Source Selection Criteria
2.38 Stakeholder Management Plan
2.39 Change Management Plan

3.0 Executing Process Group:

3.1 Team Member Status Report
3.2 Change Request
3.3 Change Log
3.4 Decision Log
3.5 Quality Audit
3.6 Team Directory
3.7 Team Operating Agreement
3.8 Team Performance Assessment
3.9 Team Member Performance Assessment
3.10 Issue Log

4.0 Monitoring and Controlling Process Group:

4.1 Critical Business Processes project Performance Report
4.2 Variance Analysis
4.3 Earned Value Status
4.4 Risk Audit
4.5 Contractor Status Report
4.6 Formal Acceptance

5.0 Closing Process Group:

5.1 Procurement Audit
5.2 Contract Close-Out
5.3 Critical Business Processes project or Phase Close-Out
5.4 Lessons Learned

Results

With this Three Step process you will have all the tools you need for any Critical Business Processes project with this in-depth Critical Business Processes Toolkit.

In using the Toolkit you will be better able to:

Diagnose Critical Business Processes projects, initiatives, organizations, businesses and processes using accepted diagnostic standards and practices
Implement evidence-based best practice strategies aligned with overall goals
Integrate recent advances in Critical Business Processes and put process design strategies into practice according to best practice guidelines

Defining, designing, creating, and implementing a process to solve a business challenge or meet a business objective is the most valuable role; In EVERY company, organization and department.

Unless you are talking a one-time, single-use project within a business, there should be a process. Whether that process is managed and implemented by humans, AI, or a combination of the two, it needs to be designed by someone with a complex enough perspective to ask the right questions. Someone capable of asking the right questions and step back and say, 'What are we really trying to accomplish here? And is there a different way to look at it?'

This Toolkit empowers people to do just that - whether their title is entrepreneur, manager, consultant, (Vice-)President, CxO etc... - they are the people who rule the future. They are the person who asks the right questions to make Critical Business Processes investments work better.

This Critical Business Processes All-Inclusive Toolkit enables You to be that person.

Includes lifetime updates

Every self assessment comes with Lifetime Updates and Lifetime Free Updated Books. Lifetime Updates is an industry-first feature which allows you to receive verified self assessment updates, ensuring you always have the most accurate information at your fingertips.

TRUSTED BY NEARLY 200.000 PROFESSIONALS:

'Many of our competitors have asked us about our secret sauce. When I tell them it is the knowledge we have in-house, they never believe me. Little do they know The Art of Service toolkits are working behind the scenes.'

'Everyday there are new regulations and processes in my industry. The Art of Service toolkit has kept me ahead by using AI technology to constantly update the toolkits and address emerging needs.'

'I usually work until at least 8pm on weeknights. The Art of Service questionnaire saved me so much time and worry that Thursday night I attended my sons soccer game without sacrificing my professional obligations.'

'After utilizing toolkits from The Art of Service, I was able to identify threats within my organization to which I was completely unaware. Using my teams knowledge as a competitive advantage, we now have superior systems that save time and energy.'

'I spent months shopping for an external consultant before realizing that The Art of Service would allow my team to consult themselves! Not only did we save time not catching a consultant up to speed, we were able to keep our company information and industry secrets confidential.'

'After purchasing The Art of Service toolkit, I was able to identify areas where my company was not in compliance that could have put my job at risk. I looked like a hero when I proactively educated my team on the risks and presented a solid solution.'

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'One of my friends hired a consultant who used the knowledge gained working with his company to advise their competitor. Talk about a competitive disadvantage! The Art of Service allowed us to keep our knowledge from walking out the door along with a huge portion of our budget in consulting fees.'

'As a new Chief Technology Officer, I was feeling unprepared and inadequate to be successful in my role. I ordered an IT toolkit Sunday night and was prepared Monday morning to shed light on areas of improvement within my organization. I no longer felt overwhelmed and intimidated, I was excited to share what I had learned.'

'Before The Art of Service, I waited eagerly for consulting company reports to come out each month. These reports kept us up to speed but provided little value because they put our competitors on the same playing field. With The Art of Service, we have uncovered unique insights to drive our business forward.'

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'I customized The Art of Service toolkit to focus specifically on the concerns of my role and industry. I did not have to waste time with a generic self-help book that wasnt tailored to my exact situation.'

Checklists:

Checklists:Critical Business Processes Checklist Report on PLAN.pdf

Checklists:Critical Business Processes Checklist Report on PROCESS.pdf

Checklists:Critical Business Processes Checklist Report on INFORMATION.pdf

Checklists:Critical Business Processes Checklist Report on DATA.pdf

Checklists:Critical Business Processes Checklist Report on ORGANIZATION.pdf

Checklists:Critical Business Processes Checklist Report on BUSINESS.pdf

Checklists:Critical Business Processes Checklist Report on SECURITY.pdf

Checklists:Critical Business Processes Checklist Report on SERVICE.pdf

Checklists:Critical Business Processes Checklist Report on CRITICAL.pdf

STEP 1 Get your bearings:

STEP 1 Get your bearings:Critical_Business_Processes_Quick_Exploratory_Self-Assessment_Guide.pdf

STEP 1 Get your bearings:Critical Business Processes Self-Assessment Pre-Filled EXAMPLE.xlsx

STEP 2 Set concrete goals tasks dates and numbers you can track:

STEP 2 Set concrete goals tasks dates and numbers you can track:Critical Business Processes Self-Assessment.xlsx

STEP 2 Set concrete goals tasks dates and numbers you can track:Critical_Business_Processes.pdf

..and the Project Management resources in 'STEP 3: Implement, Track, follow up and revise strategy' as described above.

Who This Toolkit Is For

This Toolkit is specifically designed for professionals who want to get results or those who want to sell more of their products and services such as…

Coaching or Consulting
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Events and seminars
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Done-for-you Services

Bottom line, if you are managing high-end products and services, this toolkit will help you know more, see more and sell more - as well as train your people and co-workers to do so.

If you are a professional who wants to level-up, this Toolkit will help you do exactly that. And if you ever decide to launch products or services, this Toolkit will give you the skills that will not only serve you today as a professional but also in the future as an entrepreneur.

These skills will enrich every part of your life.

Are you ready to get started?

Are you clear on what you are struggling with, want to figure out what the problem is, diagnose it, and get a solution? The solution is something this Toolkit can provide, and we believe it can solve your problem, but you have to decide if you want to become a part of it or not.

Decision Making:

When it comes to making purchasing decisions, do you have clarity on your decision-making process before possibly purchasing this Toolkit? Are there others to consider and are they supportive of you wanting to possibly get results?

The Reason:

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Can you fill in the blanks: “I need help with … because of …?”

You are here because we have a great reputation in the space, and you specifically want this Toolkit to help you, but why now, why is it so important to solve this right now?

The answer to this question is your REAL pain:

Why do you think this problem exists?
What have you tried to fix it?
How long has this been a problem?
Is this problem affecting your life in other ways, and how?

Tried:

What have you tried so far to fix this? Is there pain of frustration to solve this all on your own?

This Toolkit gives you your proven advisor, an advisor the vast majority of professionals do not use, because they do not know it exists. If you have tried Toolkits before, so have everyone else of our 200.000 clients. Once they use this Toolkit, they are shocked as to how they quickly get results.

Current and desired situation:

This toolkit will give you the exact quantifiable metrics in your situation; identifying where exactly you are in the journey to solving your problem and what that looks like.

Where do you want to be, what is your desired situation: if you were to use this Toolkit, where would you want to be 12 months from now to feel like the investment was more than worth it? Make sure you set realistic expectations.

Why:

What is driving you to achieve that goal? How would that affect you or change your life. What would that look like.

The reason WHY you want something always comes down to either love or status - have clarity on your WHY.

Ownership:

What is stopping you from achieving this all on your own without any help? If your answer is one of these three answers, this Toolkit is right for you:

I do not know how to do it
I want to follow a proven process from someone that has already done it
I want to get there faster

Commitment:

When are you wanting to fix this? If the answer is now; how committed are you to making that happen? Will you do the work? Will you take action? Will you show leadership?

The fact is, it is never a good time, it is never a good time to start a new program, and it is never a good time to fix a major problem. And even if you think a later time is a good time, you know something will come up. Life will keep happening. If you truly want to solve this problem, would you agree you have to commit to solving it even when it is not the perfect time?

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Critical Business Processes Toolkit