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The Art of Service Standard Requirements Self Assessments

Digital Insight Toolkit: best-practice templates, step-by-step work plans and maturity diagnostics

$249.00

Digital Insight Toolkit: best-practice templates, step-by-step work plans and maturity diagnostics

$249.00

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Product Description

Save time, empower your teams and effectively upgrade your processes with access to this practical Digital Insight Toolkit and guide. Address common challenges with best-practice templates, step-by-step work plans and maturity diagnostics for any Digital Insight related project.

Download the Toolkit and in Three Steps you will be guided from idea to implementation results.

The Toolkit contains the following practical and powerful enablers with new and updated Digital Insight specific requirements:


STEP 1: Get your bearings

Start with...

  • The latest quick edition of the Digital Insight Self Assessment book in PDF containing 49 requirements to perform a quickscan, get an overview and share with stakeholders.

Organized in a data driven improvement cycle RDMAICS (Recognize, Define, Measure, Analyze, Improve, Control and Sustain), check the…

  • Example pre-filled Self-Assessment Excel Dashboard to get familiar with results generation

Then find your goals...


STEP 2: Set concrete goals, tasks, dates and numbers you can track

Featuring new and updated case-based questions, organized into seven core areas of process design, this Self-Assessment will help you identify areas in which Digital Insight improvements can be made.

Examples; 10 of the standard requirements:

  1. What is the source of the strategies for Digital Insight strengthening and reform?

  2. The approach of traditional Digital Insight works for detail complexity but is focused on a systematic approach rather than an understanding of the nature of systems themselves. what approach will permit us to deal with the kind of unpredictable emergent behaviors that dynamic complexity can introduce?

  3. What do we want to improve?

  4. How does the organization define, manage, and improve its Digital Insight processes?

  5. What is something you believe that nearly no one agrees with you on?

  6. If we do not follow, then how to lead?

  7. Do staff have the necessary skills to collect, analyze, and report data?

  8. What are measures?

  9. Your reputation and success is your lifeblood, and Digital Insight shows you how to stay relevant, add value, and win and retain customers

  10. What are the basics of Digital Insight fraud?


Complete the self assessment, on your own or with a team in a workshop setting. Use the workbook together with the self assessment requirements spreadsheet:

  • The workbook is the latest in-depth complete edition of the Digital Insight book in PDF containing requirements, which criteria correspond to the criteria in...

Your Digital Insight self-assessment dashboard which gives you your dynamically prioritized projects-ready tool and shows your organization exactly what to do next:

  • The Self-Assessment Excel Dashboard; with the Digital Insight Self-Assessment and Scorecard you will develop a clear picture of which Digital Insight areas need attention, which requirements you should focus on and who will be responsible for them:

    • Shows your organization instant insight in areas for improvement: Auto generates reports, radar chart for maturity assessment, insights per process and participant and bespoke, ready to use, RACI Matrix
    • Gives you a professional Dashboard to guide and perform a thorough Digital Insight Self-Assessment
    • Is secure: Ensures offline data protection of your Self-Assessment results
    • Dynamically prioritized projects-ready RACI Matrix shows your organization exactly what to do next:

 

STEP 3: Implement, Track, follow up and revise strategy

The outcomes of STEP 2, the self assessment, are the inputs for STEP 3; Start and manage Digital Insight projects with the 62 implementation resources:

  • 62 step-by-step Digital Insight Project Management Form Templates covering over 6000 Digital Insight project requirements and success criteria:

Examples; 10 of the check box criteria:

  1. Procurement Audit: If a purchase order calls for a cost-plus agreement, is the method of determining how final charges will be determined specified?

  2. Project or Phase Close-Out: What information did each stakeholder need to contribute to the Digital Insight projects success?

  3. Change Request: Is it feasible to use requirements attributes as predictors of reliability?

  4. Responsibility Assignment Matrix: Do work packages consist of discrete tasks which are adequately described?

  5. Network Diagram: Which type of network diagram allows you to depict four types of dependencies?

  6. Probability and Impact Matrix: What is the level of experience available with the organization?

  7. Schedule Management Plan: Are the processes for status updates and maintenance defined?

  8. Lessons Learned: Is the lesson based on actual Digital Insight project experience rather than on independent research?

  9. Planning Process Group: Are the necessary foundations in place to ensure the sustainability of the results of the Digital Insight project?

  10. Lessons Learned: How well were your expectations met regarding the extent of your involvement in the Digital Insight project (effort, time commitments, etc.)?

 
Step-by-step and complete Digital Insight Project Management Forms and Templates including check box criteria and templates.

1.0 Initiating Process Group:

  • 1.1 Digital Insight project Charter
  • 1.2 Stakeholder Register
  • 1.3 Stakeholder Analysis Matrix


2.0 Planning Process Group:

  • 2.1 Digital Insight project Management Plan
  • 2.2 Scope Management Plan
  • 2.3 Requirements Management Plan
  • 2.4 Requirements Documentation
  • 2.5 Requirements Traceability Matrix
  • 2.6 Digital Insight project Scope Statement
  • 2.7 Assumption and Constraint Log
  • 2.8 Work Breakdown Structure
  • 2.9 WBS Dictionary
  • 2.10 Schedule Management Plan
  • 2.11 Activity List
  • 2.12 Activity Attributes
  • 2.13 Milestone List
  • 2.14 Network Diagram
  • 2.15 Activity Resource Requirements
  • 2.16 Resource Breakdown Structure
  • 2.17 Activity Duration Estimates
  • 2.18 Duration Estimating Worksheet
  • 2.19 Digital Insight project Schedule
  • 2.20 Cost Management Plan
  • 2.21 Activity Cost Estimates
  • 2.22 Cost Estimating Worksheet
  • 2.23 Cost Baseline
  • 2.24 Quality Management Plan
  • 2.25 Quality Metrics
  • 2.26 Process Improvement Plan
  • 2.27 Responsibility Assignment Matrix
  • 2.28 Roles and Responsibilities
  • 2.29 Human Resource Management Plan
  • 2.30 Communications Management Plan
  • 2.31 Risk Management Plan
  • 2.32 Risk Register
  • 2.33 Probability and Impact Assessment
  • 2.34 Probability and Impact Matrix
  • 2.35 Risk Data Sheet
  • 2.36 Procurement Management Plan
  • 2.37 Source Selection Criteria
  • 2.38 Stakeholder Management Plan
  • 2.39 Change Management Plan


3.0 Executing Process Group:

  • 3.1 Team Member Status Report
  • 3.2 Change Request
  • 3.3 Change Log
  • 3.4 Decision Log
  • 3.5 Quality Audit
  • 3.6 Team Directory
  • 3.7 Team Operating Agreement
  • 3.8 Team Performance Assessment
  • 3.9 Team Member Performance Assessment
  • 3.10 Issue Log


4.0 Monitoring and Controlling Process Group:

  • 4.1 Digital Insight project Performance Report
  • 4.2 Variance Analysis
  • 4.3 Earned Value Status
  • 4.4 Risk Audit
  • 4.5 Contractor Status Report
  • 4.6 Formal Acceptance


5.0 Closing Process Group:

  • 5.1 Procurement Audit
  • 5.2 Contract Close-Out
  • 5.3 Digital Insight project or Phase Close-Out
  • 5.4 Lessons Learned

 

Results

With this Three Step process you will have all the tools you need for any Digital Insight project with this in-depth Digital Insight Toolkit.

In using the Toolkit you will be better able to:

  • Diagnose Digital Insight projects, initiatives, organizations, businesses and processes using accepted diagnostic standards and practices
  • Implement evidence-based best practice strategies aligned with overall goals
  • Integrate recent advances in Digital Insight and put process design strategies into practice according to best practice guidelines

Defining, designing, creating, and implementing a process to solve a business challenge or meet a business objective is the most valuable role; In EVERY company, organization and department.

Unless you are talking a one-time, single-use project within a business, there should be a process. Whether that process is managed and implemented by humans, AI, or a combination of the two, it needs to be designed by someone with a complex enough perspective to ask the right questions. Someone capable of asking the right questions and step back and say, 'What are we really trying to accomplish here? And is there a different way to look at it?'

This Toolkit empowers people to do just that - whether their title is entrepreneur, manager, consultant, (Vice-)President, CxO etc... - they are the people who rule the future. They are the person who asks the right questions to make Digital Insight investments work better.

This Digital Insight All-Inclusive Toolkit enables You to be that person.

 

Includes lifetime updates

Every self assessment comes with Lifetime Updates and Lifetime Free Updated Books. Lifetime Updates is an industry-first feature which allows you to receive verified self assessment updates, ensuring you always have the most accurate information at your fingertips.

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