E-services Toolkit: best-practice templates, step-by-step work plans and maturity diagnostics

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Save time, empower your teams and effectively upgrade your processes with access to this practical E-services Toolkit and guide. Address common challenges with best-practice templates, step-by-step work plans and maturity diagnostics for any E-services related project.

Download the Toolkit and in Three Steps you will be guided from idea to implementation results.

The Toolkit contains the following practical and powerful enablers with new and updated E-services specific requirements:


STEP 1: Get your bearings

Start with...

  • The latest quick edition of the E-services Self Assessment book in PDF containing 49 requirements to perform a quickscan, get an overview and share with stakeholders.

Organized in a data driven improvement cycle RDMAICS (Recognize, Define, Measure, Analyze, Improve, Control and Sustain), check the…

  • Example pre-filled Self-Assessment Excel Dashboard to get familiar with results generation

Then find your goals...


STEP 2: Set concrete goals, tasks, dates and numbers you can track

Featuring 704 new and updated case-based questions, organized into seven core areas of process design, this Self-Assessment will help you identify areas in which E-services improvements can be made.

Examples; 10 of the 704 standard requirements:

  1. What potential environmental factors impact the E-services effort?

  2. What information is critical to our organization that our executives are ignoring?

  3. Would you rather sell to knowledgeable and informed customers or to uninformed customers?

  4. Do we have the right capabilities and capacities?

  5. Is Supporting E-services documentation required?

  6. What are the top 3 things at the forefront of our E-services agendas for the next 3 years?

  7. Do you monitor the effectiveness of your E-services activities?

  8. Is there any existing E-services governance structure?

  9. What is measured?

  10. If you had to leave your organization for a year and the only communication you could have with employees was a single paragraph, what would you write?


Complete the self assessment, on your own or with a team in a workshop setting. Use the workbook together with the self assessment requirements spreadsheet:

  • The workbook is the latest in-depth complete edition of the E-services book in PDF containing 704 requirements, which criteria correspond to the criteria in...

Your E-services self-assessment dashboard which gives you your dynamically prioritized projects-ready tool and shows your organization exactly what to do next:

  • The Self-Assessment Excel Dashboard; with the E-services Self-Assessment and Scorecard you will develop a clear picture of which E-services areas need attention, which requirements you should focus on and who will be responsible for them:

    • Shows your organization instant insight in areas for improvement: Auto generates reports, radar chart for maturity assessment, insights per process and participant and bespoke, ready to use, RACI Matrix
    • Gives you a professional Dashboard to guide and perform a thorough E-services Self-Assessment
    • Is secure: Ensures offline data protection of your Self-Assessment results
    • Dynamically prioritized projects-ready RACI Matrix shows your organization exactly what to do next:

 

STEP 3: Implement, Track, follow up and revise strategy

The outcomes of STEP 2, the self assessment, are the inputs for STEP 3; Start and manage E-services projects with the 62 implementation resources:

  • 62 step-by-step E-services Project Management Form Templates covering over 6000 E-services project requirements and success criteria:

Examples; 10 of the check box criteria:

  1. Procurement Management Plan: Do E-services project teams & team members report on status / activities / progress?

  2. Variance Analysis: Are the requirements for all items of overhead established by rational, traceable processes?

  3. Human Resource Management Plan: How can below standard performers be guided/developed to upgrade performance?

  4. WBS Dictionary: Are the procedures for identifying indirect costs to incurring organizations, indirect cost pools, and allocating the costs from the pools to the contracts formally documented?

  5. Process Improvement Plan: Modeling current processes is great, but will you ever see a return on that investment?

  6. Stakeholder Management Plan: Do all stakeholders know how to access this repository and where to find the E-services project documentation?

  7. Scope Management Plan: Does the E-services project team have the skills necessary to successfully complete current E-services project(s) and support the application?

  8. WBS Dictionary: Are current work performance indicators and goals relatable to original goals as modified by contractual changes, replanning, and reprogramming actions?

  9. WBS Dictionary: Changes in the nature of the overhead requirements?

  10. Requirements Management Plan: Have stakeholders been instructed in the Change Control process?

 
Step-by-step and complete E-services Project Management Forms and Templates including check box criteria and templates.

1.0 Initiating Process Group:

  • 1.1 E-services project Charter
  • 1.2 Stakeholder Register
  • 1.3 Stakeholder Analysis Matrix


2.0 Planning Process Group:

  • 2.1 E-services project Management Plan
  • 2.2 Scope Management Plan
  • 2.3 Requirements Management Plan
  • 2.4 Requirements Documentation
  • 2.5 Requirements Traceability Matrix
  • 2.6 E-services project Scope Statement
  • 2.7 Assumption and Constraint Log
  • 2.8 Work Breakdown Structure
  • 2.9 WBS Dictionary
  • 2.10 Schedule Management Plan
  • 2.11 Activity List
  • 2.12 Activity Attributes
  • 2.13 Milestone List
  • 2.14 Network Diagram
  • 2.15 Activity Resource Requirements
  • 2.16 Resource Breakdown Structure
  • 2.17 Activity Duration Estimates
  • 2.18 Duration Estimating Worksheet
  • 2.19 E-services project Schedule
  • 2.20 Cost Management Plan
  • 2.21 Activity Cost Estimates
  • 2.22 Cost Estimating Worksheet
  • 2.23 Cost Baseline
  • 2.24 Quality Management Plan
  • 2.25 Quality Metrics
  • 2.26 Process Improvement Plan
  • 2.27 Responsibility Assignment Matrix
  • 2.28 Roles and Responsibilities
  • 2.29 Human Resource Management Plan
  • 2.30 Communications Management Plan
  • 2.31 Risk Management Plan
  • 2.32 Risk Register
  • 2.33 Probability and Impact Assessment
  • 2.34 Probability and Impact Matrix
  • 2.35 Risk Data Sheet
  • 2.36 Procurement Management Plan
  • 2.37 Source Selection Criteria
  • 2.38 Stakeholder Management Plan
  • 2.39 Change Management Plan


3.0 Executing Process Group:

  • 3.1 Team Member Status Report
  • 3.2 Change Request
  • 3.3 Change Log
  • 3.4 Decision Log
  • 3.5 Quality Audit
  • 3.6 Team Directory
  • 3.7 Team Operating Agreement
  • 3.8 Team Performance Assessment
  • 3.9 Team Member Performance Assessment
  • 3.10 Issue Log


4.0 Monitoring and Controlling Process Group:

  • 4.1 E-services project Performance Report
  • 4.2 Variance Analysis
  • 4.3 Earned Value Status
  • 4.4 Risk Audit
  • 4.5 Contractor Status Report
  • 4.6 Formal Acceptance


5.0 Closing Process Group:

  • 5.1 Procurement Audit
  • 5.2 Contract Close-Out
  • 5.3 E-services project or Phase Close-Out
  • 5.4 Lessons Learned

 

Results

With this Three Step process you will have all the tools you need for any E-services project with this in-depth E-services Toolkit.

In using the Toolkit you will be better able to:

  • Diagnose E-services projects, initiatives, organizations, businesses and processes using accepted diagnostic standards and practices
  • Implement evidence-based best practice strategies aligned with overall goals
  • Integrate recent advances in E-services and put process design strategies into practice according to best practice guidelines

Defining, designing, creating, and implementing a process to solve a business challenge or meet a business objective is the most valuable role; In EVERY company, organization and department.

Unless you are talking a one-time, single-use project within a business, there should be a process. Whether that process is managed and implemented by humans, AI, or a combination of the two, it needs to be designed by someone with a complex enough perspective to ask the right questions. Someone capable of asking the right questions and step back and say, 'What are we really trying to accomplish here? And is there a different way to look at it?'

This Toolkit empowers people to do just that - whether their title is entrepreneur, manager, consultant, (Vice-)President, CxO etc... - they are the people who rule the future. They are the person who asks the right questions to make E-services investments work better.

This E-services All-Inclusive Toolkit enables You to be that person.

 

Includes lifetime updates

Every self assessment comes with Lifetime Updates and Lifetime Free Updated Books. Lifetime Updates is an industry-first feature which allows you to receive verified self assessment updates, ensuring you always have the most accurate information at your fingertips.

46 Reviews Hide Reviews Show Reviews

  • 5
    This is great! Thank you. Say, do you all do consulting or certification?

    Posted by KEN W. on 5th Sep 2018

    KEN W. Managing Director

  • 5
    Super helpful.. Love how the full assessment helps me take full control of this project!

    Posted by Brett O. on 5th Sep 2018

    BRETT O. Strategist

  • 5
    Thank you for this achievement.

    Posted by IFMA on 4th Sep 2018

    IFMA International Facility Management Association

  • 5
    Thank you for providing these valuable resources.

    Posted by HANS D. on 3rd Sep 2018

    HANS D. Integration & Solution Architect

  • 5
    Thank you again for sharing your expertise with us.

    Posted by Ken W. on 2nd Sep 2018

    Ken W. Publisher & VP, Sales and Marketing

  • 5
    It is a pleasure to know about new tools to improve our performance. Let me congratulate to you about your new achievement.

    Posted by Marta C. on 2nd Sep 2018

    MARTA C., Cybersecurity and Antifraud Consultant

  • 5
    This is awesome. Thank you very much.

    Posted by Dr. Martin K. on 2nd Sep 2018

    Dr. Martin K. CEO

  • 5
    MARIETTA W. Senior Consultant

    Posted by MARIETTA W. on 3rd Aug 2018

    Standard Requirements is a straightforward guide. It is a tool to help develop a detailed vision of all areas impacted by an implementation, and a useful tool for scoring readiness and implementation quality.

  • 5
    Thanks for your service! That's really appreciated!

    Posted by HARRY M. on 5th Jul 2018

    HARRY M. Enterprise Architect