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The Art of Service Standard Requirements Self Assessments

GLPI Toolkit: best-practice templates, step-by-step work plans and maturity diagnostics

$249.00

GLPI Toolkit: best-practice templates, step-by-step work plans and maturity diagnostics

$249.00

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Product Description

Save time, empower your teams and effectively upgrade your processes with access to this practical GLPI Toolkit and guide. Address common challenges with best-practice templates, step-by-step work plans and maturity diagnostics for any GLPI related project.

Download the Toolkit and in Three Steps you will be guided from idea to implementation results.

The Toolkit contains the following practical and powerful enablers with new and updated GLPI specific requirements:


STEP 1: Get your bearings

Start with...

  • The latest quick edition of the GLPI Self Assessment book in PDF containing 49 requirements to perform a quickscan, get an overview and share with stakeholders.

Organized in a data driven improvement cycle RDMAICS (Recognize, Define, Measure, Analyze, Improve, Control and Sustain), check the…

  • Example pre-filled Self-Assessment Excel Dashboard to get familiar with results generation

Then find your goals...


STEP 2: Set concrete goals, tasks, dates and numbers you can track

Featuring 616 new and updated case-based questions, organized into seven core areas of process design, this Self-Assessment will help you identify areas in which GLPI improvements can be made.

Examples; 10 of the 616 standard requirements:

  1. Are there measurements based on task performance?

  2. Is there a Performance Baseline?

  3. How do we maintain GLPIs Integrity?

  4. Do GLPI rules make a reasonable demand on a users capabilities?

  5. What is the implementation plan?

  6. How long will it take to change?

  7. What are the long-term GLPI goals?

  8. Did any value-added analysis or lean thinking take place to identify some of the gaps shown on the as is process map?

  9. How do you measure the Operational performance of your key work systems and processes, including productivity, cycle time, and other appropriate measures of process effectiveness, efficiency, and innovation?

  10. How likely is the current GLPI plan to come in on schedule or on budget?


Complete the self assessment, on your own or with a team in a workshop setting. Use the workbook together with the self assessment requirements spreadsheet:

  • The workbook is the latest in-depth complete edition of the GLPI book in PDF containing 616 requirements, which criteria correspond to the criteria in...

Your GLPI self-assessment dashboard which gives you your dynamically prioritized projects-ready tool and shows your organization exactly what to do next:

  • The Self-Assessment Excel Dashboard; with the GLPI Self-Assessment and Scorecard you will develop a clear picture of which GLPI areas need attention, which requirements you should focus on and who will be responsible for them:

    • Shows your organization instant insight in areas for improvement: Auto generates reports, radar chart for maturity assessment, insights per process and participant and bespoke, ready to use, RACI Matrix
    • Gives you a professional Dashboard to guide and perform a thorough GLPI Self-Assessment
    • Is secure: Ensures offline data protection of your Self-Assessment results
    • Dynamically prioritized projects-ready RACI Matrix shows your organization exactly what to do next:

 

STEP 3: Implement, Track, follow up and revise strategy

The outcomes of STEP 2, the self assessment, are the inputs for STEP 3; Start and manage GLPI projects with the 62 implementation resources:

  • 62 step-by-step GLPI Project Management Form Templates covering over 6000 GLPI project requirements and success criteria:

Examples; 10 of the check box criteria:

  1. Procurement Management Plan: Are the quality tools and methods identified in the Quality Plan appropriate to the GLPI project?

  2. Team Operating Agreement: What is the anticipated procedure (recruitment, solicitation of volunteers, or assignment) for selecting team members?

  3. Cost Baseline: Has the documentation relating to operation and maintenance of the product(s) or service(s) been delivered to, and accepted by, operations management?

  4. Stakeholder Analysis Matrix: Participatory Approach: How will key stakeholders participate in the GLPI project?

  5. Procurement Audit: Does the organization have an overall procurement strategy and/or policy?

  6. Scope Management Plan: Are updated GLPI project time & resource estimates reasonable based on the current GLPI project stage?

  7. Variance Analysis: Are the actual costs used for variance analysis reconcilable with data from the accounting system?

  8. Change Log: Is the change backward compatible without limitations?

  9. Procurement Management Plan: Are changes in deliverable commitments agreed to by all affected groups & individuals?

  10. Cost Management Plan: Contractors scope Ð How will contractors scope be defined when contracts are let?

 
Step-by-step and complete GLPI Project Management Forms and Templates including check box criteria and templates.

1.0 Initiating Process Group:

  • 1.1 GLPI project Charter
  • 1.2 Stakeholder Register
  • 1.3 Stakeholder Analysis Matrix


2.0 Planning Process Group:

  • 2.1 GLPI project Management Plan
  • 2.2 Scope Management Plan
  • 2.3 Requirements Management Plan
  • 2.4 Requirements Documentation
  • 2.5 Requirements Traceability Matrix
  • 2.6 GLPI project Scope Statement
  • 2.7 Assumption and Constraint Log
  • 2.8 Work Breakdown Structure
  • 2.9 WBS Dictionary
  • 2.10 Schedule Management Plan
  • 2.11 Activity List
  • 2.12 Activity Attributes
  • 2.13 Milestone List
  • 2.14 Network Diagram
  • 2.15 Activity Resource Requirements
  • 2.16 Resource Breakdown Structure
  • 2.17 Activity Duration Estimates
  • 2.18 Duration Estimating Worksheet
  • 2.19 GLPI project Schedule
  • 2.20 Cost Management Plan
  • 2.21 Activity Cost Estimates
  • 2.22 Cost Estimating Worksheet
  • 2.23 Cost Baseline
  • 2.24 Quality Management Plan
  • 2.25 Quality Metrics
  • 2.26 Process Improvement Plan
  • 2.27 Responsibility Assignment Matrix
  • 2.28 Roles and Responsibilities
  • 2.29 Human Resource Management Plan
  • 2.30 Communications Management Plan
  • 2.31 Risk Management Plan
  • 2.32 Risk Register
  • 2.33 Probability and Impact Assessment
  • 2.34 Probability and Impact Matrix
  • 2.35 Risk Data Sheet
  • 2.36 Procurement Management Plan
  • 2.37 Source Selection Criteria
  • 2.38 Stakeholder Management Plan
  • 2.39 Change Management Plan


3.0 Executing Process Group:

  • 3.1 Team Member Status Report
  • 3.2 Change Request
  • 3.3 Change Log
  • 3.4 Decision Log
  • 3.5 Quality Audit
  • 3.6 Team Directory
  • 3.7 Team Operating Agreement
  • 3.8 Team Performance Assessment
  • 3.9 Team Member Performance Assessment
  • 3.10 Issue Log


4.0 Monitoring and Controlling Process Group:

  • 4.1 GLPI project Performance Report
  • 4.2 Variance Analysis
  • 4.3 Earned Value Status
  • 4.4 Risk Audit
  • 4.5 Contractor Status Report
  • 4.6 Formal Acceptance


5.0 Closing Process Group:

  • 5.1 Procurement Audit
  • 5.2 Contract Close-Out
  • 5.3 GLPI project or Phase Close-Out
  • 5.4 Lessons Learned

 

Results

With this Three Step process you will have all the tools you need for any GLPI project with this in-depth GLPI Toolkit.

In using the Toolkit you will be better able to:

  • Diagnose GLPI projects, initiatives, organizations, businesses and processes using accepted diagnostic standards and practices
  • Implement evidence-based best practice strategies aligned with overall goals
  • Integrate recent advances in GLPI and put process design strategies into practice according to best practice guidelines

Defining, designing, creating, and implementing a process to solve a business challenge or meet a business objective is the most valuable role; In EVERY company, organization and department.

Unless you are talking a one-time, single-use project within a business, there should be a process. Whether that process is managed and implemented by humans, AI, or a combination of the two, it needs to be designed by someone with a complex enough perspective to ask the right questions. Someone capable of asking the right questions and step back and say, 'What are we really trying to accomplish here? And is there a different way to look at it?'

This Toolkit empowers people to do just that - whether their title is entrepreneur, manager, consultant, (Vice-)President, CxO etc... - they are the people who rule the future. They are the person who asks the right questions to make GLPI investments work better.

This GLPI All-Inclusive Toolkit enables You to be that person.

 

Includes lifetime updates

Every self assessment comes with Lifetime Updates and Lifetime Free Updated Books. Lifetime Updates is an industry-first feature which allows you to receive verified self assessment updates, ensuring you always have the most accurate information at your fingertips.

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