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The Art of Service Standard Requirements Self Assessments

Government Shared Services Toolkit: best-practice templates, step-by-step work plans and maturity diagnostics

$249.00

Government Shared Services Toolkit: best-practice templates, step-by-step work plans and maturity diagnostics

$249.00

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Product Description

Save time, empower your teams and effectively upgrade your processes with access to this practical Government Shared Services Toolkit and guide. Address common challenges with best-practice templates, step-by-step work plans and maturity diagnostics for any Government Shared Services related project.

Download the Toolkit and in Three Steps you will be guided from idea to implementation results.

The Toolkit contains the following practical and powerful enablers with new and updated Government Shared Services specific requirements:


STEP 1: Get your bearings

Start with...

  • The latest quick edition of the Government Shared Services Self Assessment book in PDF containing 49 requirements to perform a quickscan, get an overview and share with stakeholders.

Organized in a data driven improvement cycle RDMAICS (Recognize, Define, Measure, Analyze, Improve, Control and Sustain), check the…

  • Example pre-filled Self-Assessment Excel Dashboard to get familiar with results generation

Then find your goals...


STEP 2: Set concrete goals, tasks, dates and numbers you can track

Featuring 694 new and updated case-based questions, organized into seven core areas of process design, this Self-Assessment will help you identify areas in which Government Shared Services improvements can be made.

Examples; 10 of the 694 standard requirements:

  1. How do we keep the momentum going?

  2. How do you encourage people to take control and responsibility?

  3. How will you know that the Government Shared Services project has been successful?

  4. Who will provide the final approval of Government Shared Services deliverables?

  5. Do you, as a leader, bounce back quickly from setbacks?

  6. What are the success criteria that will indicate that Government Shared Services objectives have been met and the benefits delivered?

  7. Will team members perform Government Shared Services work when assigned and in a timely fashion?

  8. What measurements are being captured?

  9. Do we monitor the Government Shared Services decisions made and fine tune them as they evolve?

  10. Are high impact defects defined and identified in the stakeholder process?


Complete the self assessment, on your own or with a team in a workshop setting. Use the workbook together with the self assessment requirements spreadsheet:

  • The workbook is the latest in-depth complete edition of the Government Shared Services book in PDF containing 694 requirements, which criteria correspond to the criteria in...

Your Government Shared Services self-assessment dashboard which gives you your dynamically prioritized projects-ready tool and shows your organization exactly what to do next:

  • The Self-Assessment Excel Dashboard; with the Government Shared Services Self-Assessment and Scorecard you will develop a clear picture of which Government Shared Services areas need attention, which requirements you should focus on and who will be responsible for them:

    • Shows your organization instant insight in areas for improvement: Auto generates reports, radar chart for maturity assessment, insights per process and participant and bespoke, ready to use, RACI Matrix
    • Gives you a professional Dashboard to guide and perform a thorough Government Shared Services Self-Assessment
    • Is secure: Ensures offline data protection of your Self-Assessment results
    • Dynamically prioritized projects-ready RACI Matrix shows your organization exactly what to do next:

 

STEP 3: Implement, Track, follow up and revise strategy

The outcomes of STEP 2, the self assessment, are the inputs for STEP 3; Start and manage Government Shared Services projects with the 62 implementation resources:

  • 62 step-by-step Government Shared Services Project Management Form Templates covering over 6000 Government Shared Services project requirements and success criteria:

Examples; 10 of the check box criteria:

  1. Probability and Impact Matrix: How are risks and risk management perceived in the Government Shared Services project?

  2. Quality Management Plan: Checking the completeness and appropriateness of the sampling and testing. Were the right locations/samples tested for the right parameters?

  3. Procurement Audit: Does the department evaluate and benchmark the performance of the procurement function/ unit against other comparable procurement functions/units?

  4. Lessons Learned: How well defined were the acceptance criteria for Government Shared Services project deliverables?

  5. Issue Log: Are stakeholder roles recognized by the organization?

  6. Project Scope Statement: Is the Government Shared Services project organization documented and on file?

  7. Initiating Process Group: Will the Government Shared Services project meet the client requirements, and will it achieve the business success criteria that justified doing the Government Shared Services project in the first place?

  8. Activity List: How do you determine the late start (LS) for each activity?

  9. Planning Process Group: Have operating capacities been created and/or reinforced in partners?

  10. Quality Audit: How does the organization know that its systems for providing high quality consultancy services to external parties are appropriately effective and constructive?

 
Step-by-step and complete Government Shared Services Project Management Forms and Templates including check box criteria and templates.

1.0 Initiating Process Group:

  • 1.1 Government Shared Services project Charter
  • 1.2 Stakeholder Register
  • 1.3 Stakeholder Analysis Matrix


2.0 Planning Process Group:

  • 2.1 Government Shared Services project Management Plan
  • 2.2 Scope Management Plan
  • 2.3 Requirements Management Plan
  • 2.4 Requirements Documentation
  • 2.5 Requirements Traceability Matrix
  • 2.6 Government Shared Services project Scope Statement
  • 2.7 Assumption and Constraint Log
  • 2.8 Work Breakdown Structure
  • 2.9 WBS Dictionary
  • 2.10 Schedule Management Plan
  • 2.11 Activity List
  • 2.12 Activity Attributes
  • 2.13 Milestone List
  • 2.14 Network Diagram
  • 2.15 Activity Resource Requirements
  • 2.16 Resource Breakdown Structure
  • 2.17 Activity Duration Estimates
  • 2.18 Duration Estimating Worksheet
  • 2.19 Government Shared Services project Schedule
  • 2.20 Cost Management Plan
  • 2.21 Activity Cost Estimates
  • 2.22 Cost Estimating Worksheet
  • 2.23 Cost Baseline
  • 2.24 Quality Management Plan
  • 2.25 Quality Metrics
  • 2.26 Process Improvement Plan
  • 2.27 Responsibility Assignment Matrix
  • 2.28 Roles and Responsibilities
  • 2.29 Human Resource Management Plan
  • 2.30 Communications Management Plan
  • 2.31 Risk Management Plan
  • 2.32 Risk Register
  • 2.33 Probability and Impact Assessment
  • 2.34 Probability and Impact Matrix
  • 2.35 Risk Data Sheet
  • 2.36 Procurement Management Plan
  • 2.37 Source Selection Criteria
  • 2.38 Stakeholder Management Plan
  • 2.39 Change Management Plan


3.0 Executing Process Group:

  • 3.1 Team Member Status Report
  • 3.2 Change Request
  • 3.3 Change Log
  • 3.4 Decision Log
  • 3.5 Quality Audit
  • 3.6 Team Directory
  • 3.7 Team Operating Agreement
  • 3.8 Team Performance Assessment
  • 3.9 Team Member Performance Assessment
  • 3.10 Issue Log


4.0 Monitoring and Controlling Process Group:

  • 4.1 Government Shared Services project Performance Report
  • 4.2 Variance Analysis
  • 4.3 Earned Value Status
  • 4.4 Risk Audit
  • 4.5 Contractor Status Report
  • 4.6 Formal Acceptance


5.0 Closing Process Group:

  • 5.1 Procurement Audit
  • 5.2 Contract Close-Out
  • 5.3 Government Shared Services project or Phase Close-Out
  • 5.4 Lessons Learned

 

Results

With this Three Step process you will have all the tools you need for any Government Shared Services project with this in-depth Government Shared Services Toolkit.

In using the Toolkit you will be better able to:

  • Diagnose Government Shared Services projects, initiatives, organizations, businesses and processes using accepted diagnostic standards and practices
  • Implement evidence-based best practice strategies aligned with overall goals
  • Integrate recent advances in Government Shared Services and put process design strategies into practice according to best practice guidelines

Defining, designing, creating, and implementing a process to solve a business challenge or meet a business objective is the most valuable role; In EVERY company, organization and department.

Unless you are talking a one-time, single-use project within a business, there should be a process. Whether that process is managed and implemented by humans, AI, or a combination of the two, it needs to be designed by someone with a complex enough perspective to ask the right questions. Someone capable of asking the right questions and step back and say, 'What are we really trying to accomplish here? And is there a different way to look at it?'

This Toolkit empowers people to do just that - whether their title is entrepreneur, manager, consultant, (Vice-)President, CxO etc... - they are the people who rule the future. They are the person who asks the right questions to make Government Shared Services investments work better.

This Government Shared Services All-Inclusive Toolkit enables You to be that person.

 

Includes lifetime updates

Every self assessment comes with Lifetime Updates and Lifetime Free Updated Books. Lifetime Updates is an industry-first feature which allows you to receive verified self assessment updates, ensuring you always have the most accurate information at your fingertips.

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