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The Art of Service Standard Requirements Self Assessments

IBM ALP Toolkit: best-practice templates, step-by-step work plans and maturity diagnostics

$249.00

IBM ALP Toolkit: best-practice templates, step-by-step work plans and maturity diagnostics

$249.00

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Product Description

Save time, empower your teams and effectively upgrade your processes with access to this practical IBM ALP Toolkit and guide. Address common challenges with best-practice templates, step-by-step work plans and maturity diagnostics for any IBM ALP related project.

Download the Toolkit and in Three Steps you will be guided from idea to implementation results.

The Toolkit contains the following practical and powerful enablers with new and updated IBM ALP specific requirements:


STEP 1: Get your bearings

Start with...

  • The latest quick edition of the IBM ALP Self Assessment book in PDF containing 49 requirements to perform a quickscan, get an overview and share with stakeholders.

Organized in a data driven improvement cycle RDMAICS (Recognize, Define, Measure, Analyze, Improve, Control and Sustain), check the…

  • Example pre-filled Self-Assessment Excel Dashboard to get familiar with results generation

Then find your goals...


STEP 2: Set concrete goals, tasks, dates and numbers you can track

Featuring 652 new and updated case-based questions, organized into seven core areas of process design, this Self-Assessment will help you identify areas in which IBM ALP improvements can be made.

Examples; 10 of the 652 standard requirements:

  1. Do we monitor the IBM ALP decisions made and fine tune them as they evolve?

  2. Instead of going to current contacts for new ideas, what if you reconnected with dormant contacts--the people you used to know? If you were going reactivate a dormant tie, who would it be?

  3. What are the business goals IBM ALP is aiming to achieve?

  4. If you were responsible for initiating and implementing major changes in your organization, what steps might you take to ensure acceptance of those changes?

  5. Is there any reason to believe the opposite of my current belief?

  6. Does IBM ALP analysis isolate the fundamental causes of problems?

  7. How do the IBM ALP results compare with the performance of your competitors and other organizations with similar offerings?

  8. How do you measure progress and evaluate training effectiveness?

  9. Do your employees have the opportunity to do what they do best everyday?

  10. Who do we want our customers to become?


Complete the self assessment, on your own or with a team in a workshop setting. Use the workbook together with the self assessment requirements spreadsheet:

  • The workbook is the latest in-depth complete edition of the IBM ALP book in PDF containing 652 requirements, which criteria correspond to the criteria in...

Your IBM ALP self-assessment dashboard which gives you your dynamically prioritized projects-ready tool and shows your organization exactly what to do next:

  • The Self-Assessment Excel Dashboard; with the IBM ALP Self-Assessment and Scorecard you will develop a clear picture of which IBM ALP areas need attention, which requirements you should focus on and who will be responsible for them:

    • Shows your organization instant insight in areas for improvement: Auto generates reports, radar chart for maturity assessment, insights per process and participant and bespoke, ready to use, RACI Matrix
    • Gives you a professional Dashboard to guide and perform a thorough IBM ALP Self-Assessment
    • Is secure: Ensures offline data protection of your Self-Assessment results
    • Dynamically prioritized projects-ready RACI Matrix shows your organization exactly what to do next:

 

STEP 3: Implement, Track, follow up and revise strategy

The outcomes of STEP 2, the self assessment, are the inputs for STEP 3; Start and manage IBM ALP projects with the 62 implementation resources:

  • 62 step-by-step IBM ALP Project Management Form Templates covering over 6000 IBM ALP project requirements and success criteria:

Examples; 10 of the check box criteria:

  1. Scope Management Plan: Will your organizations estimating methodology be used and followed?

  2. Stakeholder Analysis Matrix: Who is influential in the IBM ALP project area (both thematic and geographic areas)?

  3. Risk Audit: What impact does prior experience have on decisions made during the risk-assessment process?

  4. Cost Management Plan: Are all key components of a Quality Assurance Plan present?

  5. Responsibility Assignment Matrix: What Cost Control Tool Do Many Experts Say is Crucial to IBM ALP project Management?

  6. Team Operating Agreement: What is the anticipated procedure (recruitment, solicitation of volunteers, or assignment) for selecting team members?

  7. Procurement Audit: Is there a need for the procurement IBM ALP project at all?

  8. Activity Attributes: How difficult will it be to complete specific activities on this IBM ALP project?

  9. Team Member Performance Assessment: Does statute or regulation require the job responsibility?

  10. Risk Audit: Assessing Risk with Analytical Procedures: Do SystemsThinking Tools Help Auditors Focus on Diagnostic Patterns?

 
Step-by-step and complete IBM ALP Project Management Forms and Templates including check box criteria and templates.

1.0 Initiating Process Group:

  • 1.1 IBM ALP project Charter
  • 1.2 Stakeholder Register
  • 1.3 Stakeholder Analysis Matrix


2.0 Planning Process Group:

  • 2.1 IBM ALP project Management Plan
  • 2.2 Scope Management Plan
  • 2.3 Requirements Management Plan
  • 2.4 Requirements Documentation
  • 2.5 Requirements Traceability Matrix
  • 2.6 IBM ALP project Scope Statement
  • 2.7 Assumption and Constraint Log
  • 2.8 Work Breakdown Structure
  • 2.9 WBS Dictionary
  • 2.10 Schedule Management Plan
  • 2.11 Activity List
  • 2.12 Activity Attributes
  • 2.13 Milestone List
  • 2.14 Network Diagram
  • 2.15 Activity Resource Requirements
  • 2.16 Resource Breakdown Structure
  • 2.17 Activity Duration Estimates
  • 2.18 Duration Estimating Worksheet
  • 2.19 IBM ALP project Schedule
  • 2.20 Cost Management Plan
  • 2.21 Activity Cost Estimates
  • 2.22 Cost Estimating Worksheet
  • 2.23 Cost Baseline
  • 2.24 Quality Management Plan
  • 2.25 Quality Metrics
  • 2.26 Process Improvement Plan
  • 2.27 Responsibility Assignment Matrix
  • 2.28 Roles and Responsibilities
  • 2.29 Human Resource Management Plan
  • 2.30 Communications Management Plan
  • 2.31 Risk Management Plan
  • 2.32 Risk Register
  • 2.33 Probability and Impact Assessment
  • 2.34 Probability and Impact Matrix
  • 2.35 Risk Data Sheet
  • 2.36 Procurement Management Plan
  • 2.37 Source Selection Criteria
  • 2.38 Stakeholder Management Plan
  • 2.39 Change Management Plan


3.0 Executing Process Group:

  • 3.1 Team Member Status Report
  • 3.2 Change Request
  • 3.3 Change Log
  • 3.4 Decision Log
  • 3.5 Quality Audit
  • 3.6 Team Directory
  • 3.7 Team Operating Agreement
  • 3.8 Team Performance Assessment
  • 3.9 Team Member Performance Assessment
  • 3.10 Issue Log


4.0 Monitoring and Controlling Process Group:

  • 4.1 IBM ALP project Performance Report
  • 4.2 Variance Analysis
  • 4.3 Earned Value Status
  • 4.4 Risk Audit
  • 4.5 Contractor Status Report
  • 4.6 Formal Acceptance


5.0 Closing Process Group:

  • 5.1 Procurement Audit
  • 5.2 Contract Close-Out
  • 5.3 IBM ALP project or Phase Close-Out
  • 5.4 Lessons Learned

 

Results

With this Three Step process you will have all the tools you need for any IBM ALP project with this in-depth IBM ALP Toolkit.

In using the Toolkit you will be better able to:

  • Diagnose IBM ALP projects, initiatives, organizations, businesses and processes using accepted diagnostic standards and practices
  • Implement evidence-based best practice strategies aligned with overall goals
  • Integrate recent advances in IBM ALP and put process design strategies into practice according to best practice guidelines

Defining, designing, creating, and implementing a process to solve a business challenge or meet a business objective is the most valuable role; In EVERY company, organization and department.

Unless you are talking a one-time, single-use project within a business, there should be a process. Whether that process is managed and implemented by humans, AI, or a combination of the two, it needs to be designed by someone with a complex enough perspective to ask the right questions. Someone capable of asking the right questions and step back and say, 'What are we really trying to accomplish here? And is there a different way to look at it?'

This Toolkit empowers people to do just that - whether their title is entrepreneur, manager, consultant, (Vice-)President, CxO etc... - they are the people who rule the future. They are the person who asks the right questions to make IBM ALP investments work better.

This IBM ALP All-Inclusive Toolkit enables You to be that person.

 

Includes lifetime updates

Every self assessment comes with Lifetime Updates and Lifetime Free Updated Books. Lifetime Updates is an industry-first feature which allows you to receive verified self assessment updates, ensuring you always have the most accurate information at your fingertips.

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