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The Art of Service Standard Requirements Self Assessments

IBM Unica NetInsight Toolkit: best-practice templates, step-by-step work plans and maturity diagnostics

$249.00

IBM Unica NetInsight Toolkit: best-practice templates, step-by-step work plans and maturity diagnostics

$249.00

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Product Description

Save time, empower your teams and effectively upgrade your processes with access to this practical IBM Unica NetInsight Toolkit and guide. Address common challenges with best-practice templates, step-by-step work plans and maturity diagnostics for any IBM Unica NetInsight related project.

Download the Toolkit and in Three Steps you will be guided from idea to implementation results.

The Toolkit contains the following practical and powerful enablers with new and updated IBM Unica NetInsight specific requirements:


STEP 1: Get your bearings

Start with...

  • The latest quick edition of the IBM Unica NetInsight Self Assessment book in PDF containing 49 requirements to perform a quickscan, get an overview and share with stakeholders.

Organized in a data driven improvement cycle RDMAICS (Recognize, Define, Measure, Analyze, Improve, Control and Sustain), check the…

  • Example pre-filled Self-Assessment Excel Dashboard to get familiar with results generation

Then find your goals...


STEP 2: Set concrete goals, tasks, dates and numbers you can track

Featuring 693 new and updated case-based questions, organized into seven core areas of process design, this Self-Assessment will help you identify areas in which IBM Unica NetInsight improvements can be made.

Examples; 10 of the 693 standard requirements:

  1. Is there regularly 100% attendance at the team meetings? If not, have appointed substitutes attended to preserve cross-functionality and full representation?

  2. How do we measure improved IBM Unica NetInsight service perception, and satisfaction?

  3. What happens if you do not have enough funding?

  4. What should we measure to verify effectiveness gains?

  5. Have the types of risks that may impact IBM Unica NetInsight been identified and analyzed?

  6. Is key measure data collection planned and executed, process variation displayed and communicated and performance baselined?

  7. How will the IBM Unica NetInsight team and the group measure complete success of IBM Unica NetInsight?

  8. What should a proof of concept or pilot accomplish?

  9. Is there a IBM Unica NetInsight management charter, including stakeholder case, problem and goal statements, scope, milestones, roles and responsibilities, communication plan?

  10. Is reporting being used or needed?


Complete the self assessment, on your own or with a team in a workshop setting. Use the workbook together with the self assessment requirements spreadsheet:

  • The workbook is the latest in-depth complete edition of the IBM Unica NetInsight book in PDF containing 693 requirements, which criteria correspond to the criteria in...

Your IBM Unica NetInsight self-assessment dashboard which gives you your dynamically prioritized projects-ready tool and shows your organization exactly what to do next:

  • The Self-Assessment Excel Dashboard; with the IBM Unica NetInsight Self-Assessment and Scorecard you will develop a clear picture of which IBM Unica NetInsight areas need attention, which requirements you should focus on and who will be responsible for them:

    • Shows your organization instant insight in areas for improvement: Auto generates reports, radar chart for maturity assessment, insights per process and participant and bespoke, ready to use, RACI Matrix
    • Gives you a professional Dashboard to guide and perform a thorough IBM Unica NetInsight Self-Assessment
    • Is secure: Ensures offline data protection of your Self-Assessment results
    • Dynamically prioritized projects-ready RACI Matrix shows your organization exactly what to do next:

 

STEP 3: Implement, Track, follow up and revise strategy

The outcomes of STEP 2, the self assessment, are the inputs for STEP 3; Start and manage IBM Unica NetInsight projects with the 62 implementation resources:

  • 62 step-by-step IBM Unica NetInsight Project Management Form Templates covering over 6000 IBM Unica NetInsight project requirements and success criteria:

Examples; 10 of the check box criteria:

  1. Probability and Impact Assessment: My IBM Unica NetInsight project leader has suddenly left the company, what do I do?

  2. Team Member Performance Assessment: What are the standards or expectations for success?

  3. Risk Register: Assume the risk event or situation happens, what would the impact be?

  4. Variance Analysis: Does the contractors system provide unit or lot costs when applicable?

  5. Activity Cost Estimates: What is the last item a IBM Unica NetInsight project manager must do to finalize IBM Unica NetInsight project close-out?

  6. Scope Management Plan: A configuration control board can be a significant part of a large IBM Unica NetInsight project. Which activity is not a function of the configuration control board?

  7. Team Member Status Report: Does every department have to have a IBM Unica NetInsight project Manager on staff?

  8. Resource Breakdown Structure: What is the primary purpose of the human resource plan?

  9. Communications Management Plan: What steps can you take for a positive relationship?

  10. Cost Management Plan: Are non-critical path items updated and agreed upon with the teams?

 
Step-by-step and complete IBM Unica NetInsight Project Management Forms and Templates including check box criteria and templates.

1.0 Initiating Process Group:

  • 1.1 IBM Unica NetInsight project Charter
  • 1.2 Stakeholder Register
  • 1.3 Stakeholder Analysis Matrix


2.0 Planning Process Group:

  • 2.1 IBM Unica NetInsight project Management Plan
  • 2.2 Scope Management Plan
  • 2.3 Requirements Management Plan
  • 2.4 Requirements Documentation
  • 2.5 Requirements Traceability Matrix
  • 2.6 IBM Unica NetInsight project Scope Statement
  • 2.7 Assumption and Constraint Log
  • 2.8 Work Breakdown Structure
  • 2.9 WBS Dictionary
  • 2.10 Schedule Management Plan
  • 2.11 Activity List
  • 2.12 Activity Attributes
  • 2.13 Milestone List
  • 2.14 Network Diagram
  • 2.15 Activity Resource Requirements
  • 2.16 Resource Breakdown Structure
  • 2.17 Activity Duration Estimates
  • 2.18 Duration Estimating Worksheet
  • 2.19 IBM Unica NetInsight project Schedule
  • 2.20 Cost Management Plan
  • 2.21 Activity Cost Estimates
  • 2.22 Cost Estimating Worksheet
  • 2.23 Cost Baseline
  • 2.24 Quality Management Plan
  • 2.25 Quality Metrics
  • 2.26 Process Improvement Plan
  • 2.27 Responsibility Assignment Matrix
  • 2.28 Roles and Responsibilities
  • 2.29 Human Resource Management Plan
  • 2.30 Communications Management Plan
  • 2.31 Risk Management Plan
  • 2.32 Risk Register
  • 2.33 Probability and Impact Assessment
  • 2.34 Probability and Impact Matrix
  • 2.35 Risk Data Sheet
  • 2.36 Procurement Management Plan
  • 2.37 Source Selection Criteria
  • 2.38 Stakeholder Management Plan
  • 2.39 Change Management Plan


3.0 Executing Process Group:

  • 3.1 Team Member Status Report
  • 3.2 Change Request
  • 3.3 Change Log
  • 3.4 Decision Log
  • 3.5 Quality Audit
  • 3.6 Team Directory
  • 3.7 Team Operating Agreement
  • 3.8 Team Performance Assessment
  • 3.9 Team Member Performance Assessment
  • 3.10 Issue Log


4.0 Monitoring and Controlling Process Group:

  • 4.1 IBM Unica NetInsight project Performance Report
  • 4.2 Variance Analysis
  • 4.3 Earned Value Status
  • 4.4 Risk Audit
  • 4.5 Contractor Status Report
  • 4.6 Formal Acceptance


5.0 Closing Process Group:

  • 5.1 Procurement Audit
  • 5.2 Contract Close-Out
  • 5.3 IBM Unica NetInsight project or Phase Close-Out
  • 5.4 Lessons Learned

 

Results

With this Three Step process you will have all the tools you need for any IBM Unica NetInsight project with this in-depth IBM Unica NetInsight Toolkit.

In using the Toolkit you will be better able to:

  • Diagnose IBM Unica NetInsight projects, initiatives, organizations, businesses and processes using accepted diagnostic standards and practices
  • Implement evidence-based best practice strategies aligned with overall goals
  • Integrate recent advances in IBM Unica NetInsight and put process design strategies into practice according to best practice guidelines

Defining, designing, creating, and implementing a process to solve a business challenge or meet a business objective is the most valuable role; In EVERY company, organization and department.

Unless you are talking a one-time, single-use project within a business, there should be a process. Whether that process is managed and implemented by humans, AI, or a combination of the two, it needs to be designed by someone with a complex enough perspective to ask the right questions. Someone capable of asking the right questions and step back and say, 'What are we really trying to accomplish here? And is there a different way to look at it?'

This Toolkit empowers people to do just that - whether their title is entrepreneur, manager, consultant, (Vice-)President, CxO etc... - they are the people who rule the future. They are the person who asks the right questions to make IBM Unica NetInsight investments work better.

This IBM Unica NetInsight All-Inclusive Toolkit enables You to be that person.

 

Includes lifetime updates

Every self assessment comes with Lifetime Updates and Lifetime Free Updated Books. Lifetime Updates is an industry-first feature which allows you to receive verified self assessment updates, ensuring you always have the most accurate information at your fingertips.

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