Internal communications Complete Self-Assessment

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This Instant-Access Self-Assessment Excel Dashboard and accompanying eBook is for managers, advisors, consultants, specialists, professionals and anyone interested in Internal communications assessment.

'The Art of Service support is excellent. Typical response time SLA I have found to be in minutes and the follow up to ensure success post solution support was pro-active resulting in strong satisfaction and positive client experience.' - Business Operations Manager in the Services Industry

'The self-assessment gives business units the power to explore their own processes and activities, create their own dashboards without IT involvement. We have a dedicated person running self-assessment workshops and many people just explore the data without data preparation efforts.' - SVP in the Finance Industry

'Wonderful user and sales experience. Excellent sales and product support. The The Art of Service team has gone above and beyond to help ensure that we are getting more than we expected out of the tool. The product is extremely user friendly and is helping us to put information in the hands of those who need it, quickly and reliably.' - Executive Vice President, Supply Chain in the Manufacturing Industry

What Is The Internal communications Self-Assessment?

The Internal communications Self-Assessment's Purpose is:

  • To help our clients to reduce their effort in the Internal communications work they do to get their problem solved
  • To help our clients in ensuring that their plans of action include every Internal communications task and that every Internal communications outcome is in place
  • To help our clients not having to spend time investigating strategic and tactical options, therefore saving time and ensuring Internal communications opportunity costs are low
  • To help our clients channel implementation direction instantly to deliver tailored Internal communications advise with structured going-forward plans

All the tools you need to an in-depth Internal communications Self-Assessment. Featuring 621 new and updated case-based questions, organized into seven core areas of process design, this Self-Assessment will help you identify areas in which Internal communications improvements can be made.

What You Get:

The Internal communications Complete Self-Assessment Excel Dashboard

  • Ensures you don't miss anything: 621 questions in 7 RDMAICS (Recognize, Define, Measure, Analyze, Improve, Control and Sustain) steps with easy and quick navigating and answering for 1 or up to 10 participants
  • Shows your organization instant insight in areas for improvement: Auto generates reports, radar chart for maturity assessment, insights per process and participant and bespoke, ready to use, RACI Matrix
  • Gives you a professional Dashboard to guide and perform a thorough Internal communications Self-Assessment
  • Dynamically generated projects-ready RACI Matrix shows your organization exactly what to do next
  • Is secure: Ensures offline data protection of your Self-Assessment results

The Internal communications Complete Self Assessment eBook version of the book in print

  • Provides a convenient way to distribute and share among the participants to prepare and discuss the Self-Assessment


In using the Self-Assessment you will be better able to:

  • Diagnose Internal communications projects, initiatives, organizations, businesses and processes using accepted diagnostic standards and practices
  • Implement evidence-based best practice strategies aligned with overall goals
  • Integrate recent advances in Internal communications and process design strategies into practice according to best practice guidelines

Assess and define Internal communications with this Internal communications Self Assessment. Sample questions from the Complete, 621 Questions, Self-Assessment:

  • Recognize Question: Does city of seattle anticipate a greater need for either internal communications or external communications, or are both equal?
  • Define Question: What is our Internal communications Strategy?
  • Measure Question: How will the Internal communications team and the organization measure complete success of Internal communications?
  • Analyze Question: What vendors make products that address the Internal communications needs?
  • Improve Question: What are your most important goals for the strategic Internal communications objectives?
  • Control Question: Why is it important to have senior management support for a Internal communications project?
  • Sustain Question: Can Management personnel recognize the monetary benefit of Internal communications?

Value [to you] of the Internal communications Self-Assessment

Excluding hired consultants and advisors from top management consulting firms, internal Internal communications Self-Assessment work is typically undertaken by senior level positions with titles such as Enterprise Architect, Business Process Architects, Business Process Re-engineering Specialists and Business Architects.

Statistics according to Glassdoor and Indeed tell these positions receive an average basic pay of $125,000. Daily rates of basic pay are computed by dividing an employee's annual pay by 260 days. The daily salary is then derived by dividing the annual salary of $125,000 by 260 days = a daily rate of $480.

Top management consulting firms start at $2,000 a day, with rates typically charged up to 40 hours per week.

For the price of a fraction of this you can get complete peace of mind. Now.

Defining, designing, creating, and implementing a process to solve a business challenge or meet a business objective is the most valuable role… In EVERY company, organization and department.

Unless you are talking a one-time, single-use project within a business, there should be a process. Whether that process is managed and implemented by humans, AI, or a combination of the two, it needs to be designed by someone with a complex enough perspective to ask the right questions. Someone capable of asking the right questions and step back and say, 'What are we really trying to accomplish here? And is there a different way to look at it?'

For more than twenty years, The Art of Service's Self-Assessments empower people who can do just that - whether their title is marketer, entrepreneur, manager, salesperson, consultant, business process manager, executive assistant, IT Manager, CxO etc... - they are the people who rule the future. They are people who watch the process as it happens, and ask the right questions to make the process work better.

You are free to use the Self-Assessment contents in your presentations and documentation for internal end external use without asking us - we are here to help.

13 Reviews Hide Reviews Show Reviews

  • 5
    Thank you, this is perfect - I will certainly be recommending Self Assessment dashboards to all - I can not wait to tell my colleagues on Monday.

    Posted by Unknown on 22nd Nov 2017

    MEL F. Change Management Professional

  • 5
    CAKE.HR A Review of The Art of Service HR Analytics Complete Self-Assessment: Will This Excel Based, Offline Tool Help HR Analytics Implementation?

    Posted by Unknown on 22nd Nov 2017

    The Verdict: The HR Analytics Complete Self-Assessment package ticks a lot of checkboxes, especially for businesses testing the BI waters for Human Resource decision making and performance enhancement and for companies that cannot have a full-time data professional on payroll to guide the initial implementation of their HR analytics drive.

  • 5
    DAVID S. Director Organisational performance

    Posted by Unknown on 22nd Nov 2017

    Honestly - at the extremely low outlay - the capacity to accelerate your journey, increase productivity and be a more informed buyer (when combined with what actual business problems you are trying to solve) I would be extremely hard pressed to not undertake it.

  • 5
    Thanks for this; a lot of work has gone into developing and producing this, I am looking forward to using it in the coming weeks.

    Posted by Unknown on 22nd Nov 2017

    DR STEVEN.B. Head of Information Security & Assurance

  • 5
    CARSTEN B. Experienced safety and quality enabler

    Posted by Unknown on 22nd Nov 2017

    So far I have only had time to browse it very superficially, but form that it looks very comprehensive and at the same time practical. As soon as I find time I will do a short item on it on my literature pages and point risk management professionals in your direction. Have a great day, and all the best!!

  • 5
    I have gone through the array of your works and they are simply awesome! Great job you have been doing.

    Posted by Unknown on 22nd Nov 2017

    KENNETH O. MD/CEO, Emerging Media

  • 5
    Thank you for the excel dashboard. It is so powerful.

    Posted by Unknown on 22nd Nov 2017

    TAHAR H. Researcher at Institute of Economic Analysis and Prospective Studies

  • 5
    I really like the format. Simple but quite powerful. I will make sure to share my views with Amazon. Thanks again.

    Posted by Unknown on 22nd Nov 2017

    CARL M. Senior Solutions Architect

  • 5
    Thank you, these are great!

    Posted by Unknown on 22nd Nov 2017

    NATALIE F. Healthcare Information Technology Consultant