The Executive Diagnostic and Governance Toolkit
Investment Banking Toolkit
Score your own investment Banking red, amber or green, find out which part is weakest, and walk into the next budget round able to defend what you want to fix.
Each order is checked and updated against the latest insights before delivery. That is why access takes up to 24 hours rather than being instant.
| 1 |
You stop guessing where you stand. You finish with a score, not an opinion: every part of your function rated red, amber or green, with the weakest ranked first. Evidence: a Quick Scan for the shape of it, then seven domain assessments of 30 scored questions each, 210 in all, rolled into one scorecard, plus a maturity radar and a current-versus-target gap analysis. |
| 2 |
You can defend the decision. You walk into the budget round with the gap named, the owner named and done defined, instead of a case built on instinct. Evidence: project charter, scope statement, RACI, requirements traceability and work breakdown structure, pre-filled in your domain's language. |
| 3 |
The work actually moves. The month after the decision is already built, so nothing stalls waiting for someone to design a form. Evidence: more than 60 project templates across all five PMBOK process groups, plus runbooks, SOPs, a KPI framework, audit checklists and a risk matrix. 55 to 65 files in total. |
| 4 |
You use it the day it lands. No blank templates to interpret. Every workbook opens with what it is, who uses it, when, how, a 1 to 5 scoring guide, what good looks like, and a worked example you delete and type over. |
The situation this is built for
As the leader of an investment banking function, you’re caught between rising expectations and shrinking certainty. You need to prove the state of your team, rank what’s broken, and justify your order of fixes when leadership asks why this matters more than that. Without a clear, structured assessment, your arguments sound like opinions. With one, you shift from reacting to leading.
Who this is for
A senior leader who owns the investment banking function, accountable for performance, resourcing, and strategic alignment across financing activities including M&A, capital raising, client advisory, and cross-sell into wealth and private banking.
Who this is not for
Individual contributors, analysts, or junior associates looking for technical modeling skills or deal execution tactics. This is not a course on financial modeling, pitch book design, or client negotiation techniques.
What you walk away with
- Conduct a comprehensive audit of your investment banking function’s current capabilities
- Identify high-impact gaps in strategy, process, and stakeholder alignment
- Prioritize initiatives based on leverage, risk, and strategic fit
- Build a defensible rationale for investment and change
- Align cross-functional partners around a shared view of what must improve and why
How this maps to your situation
- Diagnose current state
- Identify strategic gaps
- Prioritize highest-leverage fixes
- Defend choices with data
Before vs. after
What's included with your purchase
- 12 modules with 12 chapters each (144 chapters)
- Downloadable templates and worked examples for every module
- Hand-built implementation playbook delivered alongside course access
- 30-day money-back guarantee
Delivery and format
- Course and learning environment access provisioned within 24 hours of purchase
- Hand-built implementation playbook delivered alongside course access
Format: Text-based modules and chapters in the Art of Service learning environment, plus downloadable templates and worked examples for every chapter, plus the hand-built implementation playbook delivered alongside course access.
Time investment: Approximately 6–8 hours per module, designed to be completed at your pace over 12 weeks with actionable outputs each step of the way.
How this compares to the alternatives
Traditional consulting engagements cost significantly more and deliver opaque methodologies. Internal task forces often lack objectivity and structured frameworks. This course provides a proven, repeatable assessment model tailored specifically for investment banking leaders—without requiring external dependencies.
Also included: the full course, for when you want the reasoning behind a finding (12 modules, 144 chapters)
Depth reference. The diagnostic and the templates stand on their own; this is what to read when you want the reasoning behind a finding.
- Mapping the full scope of your investment banking responsibilities
- Defining measurable outcomes for client engagement and execution
- Assessing current maturity across advisory and transaction services
- Identifying key stakeholders and their expectations of the function
- Documenting existing processes for deal origination and flow
- Benchmarking performance against internal strategic goals
- Evaluating consistency in client communication standards
- Reviewing historical deal win rates and loss reasons
- Analyzing team structure relative to workload distribution
- Determining data sources used for operational insights
- Clarifying decision rights in transaction approval workflows
- Setting baseline metrics for functional health assessment
- Tracing how investment banking activities support enterprise goals
- Evaluating alignment with corporate and consumer financing strategies
- Identifying disconnects in wealth management integration efforts
- Assessing private banking referral mechanisms and outcomes
- Reviewing strategic priorities communicated from executive leadership
- Measuring actual time spent on priority versus routine work
- Analyzing client segmentation against strategic focus areas
- Detecting misalignment in resource allocation by practice area
- Evaluating consistency in messaging across internal partners
- Identifying friction points in joint client engagement models
- Assessing whether deal selection reflects long-term positioning
- Documenting variances between planned and executed strategy
- Reviewing client intake processes for completeness and insight
- Assessing depth of understanding of client business models
- Evaluating market positioning analysis included in proposals
- Measuring consistency in financial condition assessments
- Analyzing tailoring of engagement approaches by client size
- Reviewing frequency and quality of ongoing client check-ins
- Identifying gaps in anticipating client capital needs
- Assessing responsiveness during live transaction execution
- Evaluating post-deal follow-up and relationship nurturing
- Measuring client perception through structured feedback loops
- Documenting use of client feedback in service improvements
- Benchmarking client retention and repeat engagement rates
- Mapping the end-to-end transaction lifecycle stages
- Assessing timeliness of internal deal team mobilization
- Reviewing quality control steps in financial model reviews
- Evaluating accuracy of valuation assumptions and ranges
- Analyzing consistency in due diligence documentation
- Measuring turnaround time for client deliverables
- Identifying bottlenecks in legal and structuring coordination
- Assessing communication flow between internal specialists
- Reviewing escalation protocols for complex deal issues
- Evaluating use of standardized templates and playbooks
- Measuring adherence to compliance and regulatory checks
- Documenting lessons learned from recently closed deals
- Mapping interactions with corporate financing counterparts
- Evaluating coordination mechanisms with consumer finance teams
- Assessing integration depth with wealth management advisors
- Reviewing joint client planning session effectiveness
- Identifying handoff inefficiencies between departments
- Measuring speed and clarity of inter-team communication
- Analyzing data sharing practices across functional boundaries
- Evaluating shared client visibility and tracking systems
- Assessing incentive alignment across partner functions
- Documenting conflict resolution processes for disputes
- Reviewing co-branded proposal development workflows
- Measuring success of integrated client solution delivery
- Auditing individual roles against required skill sets
- Assessing technical proficiency in modeling and valuation
- Evaluating advisory and client communication competencies
- Measuring workload distribution across senior and junior staff
- Identifying burnout indicators and capacity constraints
- Reviewing professional development plans for each member
- Assessing knowledge transfer between experienced and new hires
- Evaluating utilization rates across different engagement types
- Mapping career progression opportunities within the function
- Reviewing feedback mechanisms for performance improvement
- Assessing diversity of experience across industry verticals
- Measuring retention rates and exit interview insights
- Inventorying data sources used in daily operations
- Assessing timeliness and accuracy of performance reporting
- Evaluating use of data in client opportunity prioritization
- Reviewing deal pipeline analytics and conversion metrics
- Measuring adoption of dashboards by team members
- Identifying gaps in predictive analytics usage
- Assessing integration of market intelligence into pitches
- Evaluating benchmarking against peer transaction outcomes
- Documenting use of data in resource allocation decisions
- Reviewing data governance and access protocols
- Assessing ability to generate forward-looking insights
- Measuring consistency in data-driven client conversations
- Compiling findings from all diagnostic assessments
- Categorizing gaps by operational, strategic, and cultural type
- Assessing impact of each gap on client outcomes
- Evaluating risk exposure from unaddressed weaknesses
- Estimating effort required to close each gap
- Scoring initiatives using impact versus feasibility matrix
- Identifying quick wins with visible client benefits
- Mapping dependencies between potential improvements
- Assessing change readiness across the organization
- Prioritizing initiatives that enable future scalability
- Validating rankings with key internal stakeholders
- Building consensus on first-move priorities
- Defining the cost of inaction for each high-priority gap
- Quantifying potential gains from targeted improvements
- Aligning proposed changes to enterprise KPIs
- Estimating resource requirements for implementation
- Developing timelines for phased benefit realization
- Identifying key stakeholders to influence approval
- Anticipating objections from budget holders
- Framing improvements as strategic enablers, not costs
- Using client and deal data to support projections
- Incorporating risk mitigation plans into proposals
- Tailoring messaging for different executive audiences
- Finalizing business case structure and evidence package
- Defining clear objectives for each improvement initiative
- Breaking initiatives into executable workstreams
- Assigning accountable owners for each component
- Setting measurable success criteria for each phase
- Creating milestone timelines with dependencies
- Identifying required tools and systems access
- Planning cross-functional alignment meetings
- Designing feedback loops for progress tracking
- Establishing communication cadence with stakeholders
- Preparing templates for status reporting
- Integrating change management activities
- Finalizing governance structure for execution oversight
- Segmenting audiences by influence and interest level
- Crafting tailored messages for executive leadership
- Preparing peer team leaders for collaborative rollout
- Designing team town hall content and timing
- Developing FAQs to address anticipated concerns
- Creating visual summaries of the improvement journey
- Establishing two-way feedback channels
- Training managers to cascade key messages
- Planning recognition mechanisms for early adopters
- Scheduling regular progress updates
- Adapting tone for different communication formats
- Measuring engagement with communications
- Embedding assessment routines into quarterly planning
- Designing ongoing health checks for key processes
- Establishing a center of excellence for best practices
- Creating peer review mechanisms for deal materials
- Implementing periodic client advisory board sessions
- Building a library of reusable templates and examples
- Setting up continuous feedback loops with stakeholders
- Incorporating lessons learned into onboarding
- Reviewing improvement metrics in leadership reviews
- Adapting playbook based on market shifts
- Recognizing team members who exemplify new standards
- Planning annual refresh of strategic priorities
Frequently asked
Within 24 hours your account in the learning environment is provisioned and the tailored implementation playbook is delivered alongside it.
Thousands of organisations have bought from The Art of Service since 2000.