Knowledge Management Toolkit

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Save time, empower your teams and effectively upgrade your processes with access to this practical Knowledge Management Toolkit and guide. Address common challenges with best-practice templates, step-by-step work plans and maturity diagnostics for any Knowledge Management related project.

Download the Toolkit and in Three Steps you will be guided from idea to implementation results.

The Toolkit contains the following practical and powerful enablers with new and updated Knowledge Management specific requirements:


STEP 1: Get your bearings

Start with...

  • The latest quick edition of the Knowledge Management Self Assessment book in PDF containing 49 requirements to perform a quickscan, get an overview and share with stakeholders.

Organized in a data driven improvement cycle RDMAICS (Recognize, Define, Measure, Analyze, Improve, Control and Sustain), check the…

  • Example pre-filled Self-Assessment Excel Dashboard to get familiar with results generation

Then find your goals...


STEP 2: Set concrete goals, tasks, dates and numbers you can track

Featuring 995 new and updated case-based questions, organized into seven core areas of process design, this Self-Assessment will help you identify areas in which Knowledge Management improvements can be made.

Examples; 10 of the 995 standard requirements:

  1. How does the integration process of business intelligence and knowledge management systems occur to support the information integration system and decision making processes of your organization?

  2. Is drug shortages prevention a recognized knowledge management component with defined activities, investigations, data and information supporting root cause identification and resolution?

  3. What is the role of management in helping every employee apply personal knowledge, and facilitating support when personal knowledge or confidence is insufficient?

  4. Is there a formal online knowledge management tool in place to glean insights and lessons learned from programs throughout lifecycle, and is it used widely?

  5. How can the strategy ensure that knowledge management processes keep up with the pace of change and identify what knowledge needs to be captured and shared?

  6. Are there adequate policies and procedures in place to ensure appropriate knowledge management to facilitate knowledge transfer amongst professional staff?

  7. Does the tool, process or asset facilitate knowledge activities as knowledge creation, knowledge capture, knowledge integration, or knowledge application?

  8. How does your organization ensure that knowledge is shared and used to improve products and services, power innovation, and drive competitive advantage?

  9. Does the support staff promote the knowledge management system and does the support organization continuously maintain and enhance the knowledge base?

  10. Are your knowledge and knowledge management capabilities packaged into products and services and promoted in your organizations external marketing?


Complete the self assessment, on your own or with a team in a workshop setting. Use the workbook together with the self assessment requirements spreadsheet:

  • The workbook is the latest in-depth complete edition of the Knowledge Management book in PDF containing 995 requirements, which criteria correspond to the criteria in...

Your Knowledge Management self-assessment dashboard which gives you your dynamically prioritized projects-ready tool and shows your organization exactly what to do next:

  • The Self-Assessment Excel Dashboard; with the Knowledge Management Self-Assessment and Scorecard you will develop a clear picture of which Knowledge Management areas need attention, which requirements you should focus on and who will be responsible for them:

    • Shows your organization instant insight in areas for improvement: Auto generates reports, radar chart for maturity assessment, insights per process and participant and bespoke, ready to use, RACI Matrix
    • Gives you a professional Dashboard to guide and perform a thorough Knowledge Management Self-Assessment
    • Is secure: Ensures offline data protection of your Self-Assessment results
    • Dynamically prioritized projects-ready RACI Matrix shows your organization exactly what to do next:

 

STEP 3: Implement, Track, follow up and revise strategy

The outcomes of STEP 2, the self assessment, are the inputs for STEP 3; Start and manage Knowledge Management projects with the 62 implementation resources:

  • 62 step-by-step Knowledge Management Project Management Form Templates covering over 1500 Knowledge Management project requirements and success criteria:

Examples; 10 of the check box criteria:

  1. Executing Process Group: What will you do to minimize the impact should a risk event occur?

  2. Roles and Responsibilities: Are the quality assurance functions and related roles and responsibilities clearly defined?

  3. Activity Duration Estimates: Are performance reviews conducted regularly to assess the status of Knowledge Management projects?

  4. Activity Duration Estimates: Which would be the NEXT thing for the Knowledge Management project manager to do?

  5. Schedule Management Plan: What will be the final cost of the Knowledge Management project if status quo is maintained?

  6. Procurement Audit: Can small orders such as magazine subscriptions and non-product items such as membership in organizations be processed by the ordering department?

  7. Team Member Performance Assessment: What changes do you need to make to align practices with beliefs?

  8. Human Resource Management Plan: Is it possible to track all classes of Knowledge Management project work (e.g. scheduled, un-scheduled, defect repair, etc.)?

  9. Quality Audit: Does the suppliers quality system have a written procedure for corrective action when a defect occurs?

  10. Scope Management Plan: Will anyone else be involved in verifying the deliverables?

 
Step-by-step and complete Knowledge Management Project Management Forms and Templates including check box criteria and templates.

1.0 Initiating Process Group:

  • 1.1 Knowledge Management project Charter
  • 1.2 Stakeholder Register
  • 1.3 Stakeholder Analysis Matrix


2.0 Planning Process Group:

  • 2.1 Knowledge Management project Management Plan
  • 2.2 Scope Management Plan
  • 2.3 Requirements Management Plan
  • 2.4 Requirements Documentation
  • 2.5 Requirements Traceability Matrix
  • 2.6 Knowledge Management project Scope Statement
  • 2.7 Assumption and Constraint Log
  • 2.8 Work Breakdown Structure
  • 2.9 WBS Dictionary
  • 2.10 Schedule Management Plan
  • 2.11 Activity List
  • 2.12 Activity Attributes
  • 2.13 Milestone List
  • 2.14 Network Diagram
  • 2.15 Activity Resource Requirements
  • 2.16 Resource Breakdown Structure
  • 2.17 Activity Duration Estimates
  • 2.18 Duration Estimating Worksheet
  • 2.19 Knowledge Management project Schedule
  • 2.20 Cost Management Plan
  • 2.21 Activity Cost Estimates
  • 2.22 Cost Estimating Worksheet
  • 2.23 Cost Baseline
  • 2.24 Quality Management Plan
  • 2.25 Quality Metrics
  • 2.26 Process Improvement Plan
  • 2.27 Responsibility Assignment Matrix
  • 2.28 Roles and Responsibilities
  • 2.29 Human Resource Management Plan
  • 2.30 Communications Management Plan
  • 2.31 Risk Management Plan
  • 2.32 Risk Register
  • 2.33 Probability and Impact Assessment
  • 2.34 Probability and Impact Matrix
  • 2.35 Risk Data Sheet
  • 2.36 Procurement Management Plan
  • 2.37 Source Selection Criteria
  • 2.38 Stakeholder Management Plan
  • 2.39 Change Management Plan


3.0 Executing Process Group:

  • 3.1 Team Member Status Report
  • 3.2 Change Request
  • 3.3 Change Log
  • 3.4 Decision Log
  • 3.5 Quality Audit
  • 3.6 Team Directory
  • 3.7 Team Operating Agreement
  • 3.8 Team Performance Assessment
  • 3.9 Team Member Performance Assessment
  • 3.10 Issue Log


4.0 Monitoring and Controlling Process Group:

  • 4.1 Knowledge Management project Performance Report
  • 4.2 Variance Analysis
  • 4.3 Earned Value Status
  • 4.4 Risk Audit
  • 4.5 Contractor Status Report
  • 4.6 Formal Acceptance


5.0 Closing Process Group:

  • 5.1 Procurement Audit
  • 5.2 Contract Close-Out
  • 5.3 Knowledge Management project or Phase Close-Out
  • 5.4 Lessons Learned

 

Results

With this Three Step process you will have all the tools you need for any Knowledge Management project with this in-depth Knowledge Management Toolkit.

In using the Toolkit you will be better able to:

  • Diagnose Knowledge Management projects, initiatives, organizations, businesses and processes using accepted diagnostic standards and practices
  • Implement evidence-based best practice strategies aligned with overall goals
  • Integrate recent advances in Knowledge Management and put process design strategies into practice according to best practice guidelines

Defining, designing, creating, and implementing a process to solve a business challenge or meet a business objective is the most valuable role; In EVERY company, organization and department.

Unless you are talking a one-time, single-use project within a business, there should be a process. Whether that process is managed and implemented by humans, AI, or a combination of the two, it needs to be designed by someone with a complex enough perspective to ask the right questions. Someone capable of asking the right questions and step back and say, 'What are we really trying to accomplish here? And is there a different way to look at it?'

This Toolkit empowers people to do just that - whether their title is entrepreneur, manager, consultant, (Vice-)President, CxO etc... - they are the people who rule the future. They are the person who asks the right questions to make Knowledge Management investments work better.

This Knowledge Management All-Inclusive Toolkit enables You to be that person.

 

Includes lifetime updates

Every self assessment comes with Lifetime Updates and Lifetime Free Updated Books. Lifetime Updates is an industry-first feature which allows you to receive verified self assessment updates, ensuring you always have the most accurate information at your fingertips.