Learning BPO Toolkit: best-practice templates, step-by-step work plans and maturity diagnostics

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Save time, empower your teams and effectively upgrade your processes with access to this practical Learning BPO Toolkit and guide. Address common challenges with best-practice templates, step-by-step work plans and maturity diagnostics for any Learning BPO related project.

Download the Toolkit and in Three Steps you will be guided from idea to implementation results.

The Toolkit contains the following practical and powerful enablers with new and updated Learning BPO specific requirements:


STEP 1: Get your bearings

Start with...

  • The latest quick edition of the Learning BPO Self Assessment book in PDF containing 49 requirements to perform a quickscan, get an overview and share with stakeholders.

Organized in a data driven improvement cycle RDMAICS (Recognize, Define, Measure, Analyze, Improve, Control and Sustain), check the…

  • Example pre-filled Self-Assessment Excel Dashboard to get familiar with results generation

Then find your goals...


STEP 2: Set concrete goals, tasks, dates and numbers you can track

Featuring 662 new and updated case-based questions, organized into seven core areas of process design, this Self-Assessment will help you identify areas in which Learning BPO improvements can be made.

Examples; 10 of the 662 standard requirements:

  1. how do you incorporate cycle time, productivity, cost control, and other efficiency and effectiveness factors into these Learning BPO processes?

  2. What will be measured?

  3. Are we making progress? and are we making progress as Learning BPO leaders?

  4. What are the revised rough estimates of the financial savings/opportunity for Learning BPO improvements?

  5. What were the crucial moments of truth on the process map?

  6. For decision problems, how do you develop a decision statement?

  7. how do senior leaders actions reflect a commitment to the organizations Learning BPO values?

  8. How do you improve your likelihood of success ?

  9. What is measured?

  10. Why identify and analyze stakeholders and their interests?


Complete the self assessment, on your own or with a team in a workshop setting. Use the workbook together with the self assessment requirements spreadsheet:

  • The workbook is the latest in-depth complete edition of the Learning BPO book in PDF containing 662 requirements, which criteria correspond to the criteria in...

Your Learning BPO self-assessment dashboard which gives you your dynamically prioritized projects-ready tool and shows your organization exactly what to do next:

  • The Self-Assessment Excel Dashboard; with the Learning BPO Self-Assessment and Scorecard you will develop a clear picture of which Learning BPO areas need attention, which requirements you should focus on and who will be responsible for them:

    • Shows your organization instant insight in areas for improvement: Auto generates reports, radar chart for maturity assessment, insights per process and participant and bespoke, ready to use, RACI Matrix
    • Gives you a professional Dashboard to guide and perform a thorough Learning BPO Self-Assessment
    • Is secure: Ensures offline data protection of your Self-Assessment results
    • Dynamically prioritized projects-ready RACI Matrix shows your organization exactly what to do next:

 

STEP 3: Implement, Track, follow up and revise strategy

The outcomes of STEP 2, the self assessment, are the inputs for STEP 3; Start and manage Learning BPO projects with the 62 implementation resources:

  • 62 step-by-step Learning BPO Project Management Form Templates covering over 6000 Learning BPO project requirements and success criteria:

Examples; 10 of the check box criteria:

  1. Scope Management Plan: Is it standard practice to formally commit stakeholders to the Learning BPO project via agreements?

  2. Stakeholder Management Plan: Were Learning BPO project team members involved in detailed estimating and scheduling?

  3. Lessons Learned: Was there a Learning BPO project Definition document. Was there a Learning BPO project Plan. Were they used during the Learning BPO project?

  4. Requirements Management Plan: Will you use tracing to help understand the impact of a change in requirements?

  5. WBS Dictionary: Does the contractors system provide for accurate cost accumulation and assignment to control accounts in a manner consistent with the budgets using recognized acceptable costing techniques?

  6. Issue Log: Are stakeholder roles recognized by the organization?

  7. Procurement Audit: Are risks in the external environment identified, for example: Budgetary constraints?

  8. Project Schedule: Verify that the update is accurate. Are all remaining durations correct?

  9. Source Selection Criteria: What does an evaluation address and what does a sample resemble?

  10. Quality Audit: How does the organization know that its risk management system is appropriately effective and constructive?

 
Step-by-step and complete Learning BPO Project Management Forms and Templates including check box criteria and templates.

1.0 Initiating Process Group:

  • 1.1 Learning BPO project Charter
  • 1.2 Stakeholder Register
  • 1.3 Stakeholder Analysis Matrix


2.0 Planning Process Group:

  • 2.1 Learning BPO project Management Plan
  • 2.2 Scope Management Plan
  • 2.3 Requirements Management Plan
  • 2.4 Requirements Documentation
  • 2.5 Requirements Traceability Matrix
  • 2.6 Learning BPO project Scope Statement
  • 2.7 Assumption and Constraint Log
  • 2.8 Work Breakdown Structure
  • 2.9 WBS Dictionary
  • 2.10 Schedule Management Plan
  • 2.11 Activity List
  • 2.12 Activity Attributes
  • 2.13 Milestone List
  • 2.14 Network Diagram
  • 2.15 Activity Resource Requirements
  • 2.16 Resource Breakdown Structure
  • 2.17 Activity Duration Estimates
  • 2.18 Duration Estimating Worksheet
  • 2.19 Learning BPO project Schedule
  • 2.20 Cost Management Plan
  • 2.21 Activity Cost Estimates
  • 2.22 Cost Estimating Worksheet
  • 2.23 Cost Baseline
  • 2.24 Quality Management Plan
  • 2.25 Quality Metrics
  • 2.26 Process Improvement Plan
  • 2.27 Responsibility Assignment Matrix
  • 2.28 Roles and Responsibilities
  • 2.29 Human Resource Management Plan
  • 2.30 Communications Management Plan
  • 2.31 Risk Management Plan
  • 2.32 Risk Register
  • 2.33 Probability and Impact Assessment
  • 2.34 Probability and Impact Matrix
  • 2.35 Risk Data Sheet
  • 2.36 Procurement Management Plan
  • 2.37 Source Selection Criteria
  • 2.38 Stakeholder Management Plan
  • 2.39 Change Management Plan


3.0 Executing Process Group:

  • 3.1 Team Member Status Report
  • 3.2 Change Request
  • 3.3 Change Log
  • 3.4 Decision Log
  • 3.5 Quality Audit
  • 3.6 Team Directory
  • 3.7 Team Operating Agreement
  • 3.8 Team Performance Assessment
  • 3.9 Team Member Performance Assessment
  • 3.10 Issue Log


4.0 Monitoring and Controlling Process Group:

  • 4.1 Learning BPO project Performance Report
  • 4.2 Variance Analysis
  • 4.3 Earned Value Status
  • 4.4 Risk Audit
  • 4.5 Contractor Status Report
  • 4.6 Formal Acceptance


5.0 Closing Process Group:

  • 5.1 Procurement Audit
  • 5.2 Contract Close-Out
  • 5.3 Learning BPO project or Phase Close-Out
  • 5.4 Lessons Learned

 

Results

With this Three Step process you will have all the tools you need for any Learning BPO project with this in-depth Learning BPO Toolkit.

In using the Toolkit you will be better able to:

  • Diagnose Learning BPO projects, initiatives, organizations, businesses and processes using accepted diagnostic standards and practices
  • Implement evidence-based best practice strategies aligned with overall goals
  • Integrate recent advances in Learning BPO and put process design strategies into practice according to best practice guidelines

Defining, designing, creating, and implementing a process to solve a business challenge or meet a business objective is the most valuable role; In EVERY company, organization and department.

Unless you are talking a one-time, single-use project within a business, there should be a process. Whether that process is managed and implemented by humans, AI, or a combination of the two, it needs to be designed by someone with a complex enough perspective to ask the right questions. Someone capable of asking the right questions and step back and say, 'What are we really trying to accomplish here? And is there a different way to look at it?'

This Toolkit empowers people to do just that - whether their title is entrepreneur, manager, consultant, (Vice-)President, CxO etc... - they are the people who rule the future. They are the person who asks the right questions to make Learning BPO investments work better.

This Learning BPO All-Inclusive Toolkit enables You to be that person.

 

Includes lifetime updates

Every self assessment comes with Lifetime Updates and Lifetime Free Updated Books. Lifetime Updates is an industry-first feature which allows you to receive verified self assessment updates, ensuring you always have the most accurate information at your fingertips.

46 Reviews Hide Reviews Show Reviews

  • 5
    The subject is new to me and am sure the resources along with suggested methodology would help me in my pursuit.

    Posted by Ravi P. on 4th Sep 2018

    Ravi P. Senior Consultant Big 5

  • 5
    The Self-Assessment is a great tool to gather feedback and input from others, especially challenges, and things to watch out for. Very helpful!

    Posted by JULIE M. on 2nd Sep 2018

    JULIE M. AWS Solution Architect

  • 5
    Congrats! Very cool!

    Posted by Caryn B. on 2nd Sep 2018

    Caryn B. Vice President Production

  • 5
    Thank you for the excel dashboard. It is so powerful.

    Posted by TAHAR H. on 4th Aug 2018

    TAHAR H. Researcher at Institute of Economic Analysis and Prospective Studies

  • 5
    Thank you! I have found a lot of great information in the text so far. I plan to use your book as one of our references as we build out our SDDC and gladly leave an online review.

    Posted by CRAIG T. on 5th Jul 2018

    CRAIG T. Chief Technology Officer

  • 5
    CARSTEN B. Experienced safety and quality enabler

    Posted by CARSTEN B. on 3rd Jul 2018

    So far I have only had time to browse it very superficially, but form that it looks very comprehensive and at the same time practical. As soon as I find time I will do a short item on it on my literature pages and point risk management professionals in your direction. Have a great day, and all the best!!

  • 5
    DAVID S. Director Organisational performance

    Posted by DAVID S. on 3rd Jul 2018

    Honestly - at the extremely low outlay - the capacity to accelerate your journey, increase productivity and be a more informed buyer (when combined with what actual business problems you are trying to solve) I would be extremely hard pressed to not undertake it.

  • 5
    Thanks for your service! That's really appreciated!

    Posted by HARRY M. on 3rd Jul 2018

    HARRY M. Enterprise Architect

  • 5
    Thank you. I would very much like to read your publication and share my views on our blog to reach our English and Spanish customers.

    Posted by James S. on 2nd Jul 2018

    James S. Account Manager