Managed Service Provider Toolkit

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Save time, empower your teams and effectively upgrade your processes with access to this practical Managed Service Provider Toolkit and guide. Address common challenges with best-practice templates, step-by-step work plans and maturity diagnostics for any Managed Service Provider related project.

Download the Toolkit and in Three Steps you will be guided from idea to implementation results.

The Toolkit contains the following practical and powerful enablers with new and updated Managed Service Provider specific requirements:


STEP 1: Get your bearings

Start with...

  • The latest quick edition of the Managed Service Provider Self Assessment book in PDF containing 49 requirements to perform a quickscan, get an overview and share with stakeholders.

Organized in a data driven improvement cycle RDMAICS (Recognize, Define, Measure, Analyze, Improve, Control and Sustain), check the…

  • Example pre-filled Self-Assessment Excel Dashboard to get familiar with results generation

Then find your goals...


STEP 2: Set concrete goals, tasks, dates and numbers you can track

Featuring 993 new and updated case-based questions, organized into seven core areas of process design, this Self-Assessment will help you identify areas in which Managed Service Provider improvements can be made.

Examples; 10 of the 993 standard requirements:

  1. What is the best way to grow your revenue as a managed service provider, differentiate your business from the competition, increase profitability and make the most of your limited resources?

  2. Will your new DaaS solution simply be another service alongside your existing hosting and MSP services, or will you be seen as a cloud service provider?

  3. How difficult will it be to design, administer, enforce, collect, or implement a particular type of user fee or quota and trading system?

  4. Has the MSP provided transparency and collaboration to the partner network to remove the supply constraints and ensure highest quality?

  5. Is it feasible for MSPs to provide proactive, analytical, architectural services, without becoming a full outsourced solution?

  6. How do you know whether a product will still be a joy to work with after your honeymoon period as a customer is over?

  7. What level of control do you want, and who is responsible for what after the transition to managed services?

  8. Is outsourcing cost effective when accounting for security requirements and organizational risk thresholds?

  9. What kind of firewalls, intrusion detection/prevention systems and other hardware & software do you need?

  10. How and why do improvements in transportation and communication technology lead to cultural interaction?


Complete the self assessment, on your own or with a team in a workshop setting. Use the workbook together with the self assessment requirements spreadsheet:

  • The workbook is the latest in-depth complete edition of the Managed Service Provider book in PDF containing 993 requirements, which criteria correspond to the criteria in...

Your Managed Service Provider self-assessment dashboard which gives you your dynamically prioritized projects-ready tool and shows your organization exactly what to do next:

  • The Self-Assessment Excel Dashboard; with the Managed Service Provider Self-Assessment and Scorecard you will develop a clear picture of which Managed Service Provider areas need attention, which requirements you should focus on and who will be responsible for them:

    • Shows your organization instant insight in areas for improvement: Auto generates reports, radar chart for maturity assessment, insights per process and participant and bespoke, ready to use, RACI Matrix
    • Gives you a professional Dashboard to guide and perform a thorough Managed Service Provider Self-Assessment
    • Is secure: Ensures offline data protection of your Self-Assessment results
    • Dynamically prioritized projects-ready RACI Matrix shows your organization exactly what to do next:

 

STEP 3: Implement, Track, follow up and revise strategy

The outcomes of STEP 2, the self assessment, are the inputs for STEP 3; Start and manage Managed Service Provider projects with the 62 implementation resources:

  • 62 step-by-step Managed Service Provider Project Management Form Templates covering over 1500 Managed Service Provider project requirements and success criteria:

Examples; 10 of the check box criteria:

  1. Activity Duration Estimates: Describe a Managed Service Provider project that suffered from scope creep. Could it have been avoided?

  2. Change Management Plan: What prerequisite knowledge do corresponding groups need?

  3. Procurement Audit: How do you deal with budget constrains and assurance needs?

  4. Project Schedule: Eliminate unnecessary activities. Are there activities that came from a template or previous Managed Service Provider project that are not applicable on this phase of this Managed Service Provider project?

  5. Risk Audit: Have permissions or required permits to use facilities managed by other parties been obtained?

  6. Human Resource Management Plan: Are assumptions being identified, recorded, analyzed, qualified and closed?

  7. Risk Audit: What impact does prior experience have on decisions made during the risk-assessment process?

  8. Closing Process Group: What will you do to minimize the impact should a risk event occur?

  9. Procurement Management Plan: Have all involved Managed Service Provider project stakeholders and work groups committed to the Managed Service Provider project?

  10. Scope Management Plan: Are you spending the right amount of money for specific tasks?

 
Step-by-step and complete Managed Service Provider Project Management Forms and Templates including check box criteria and templates.

1.0 Initiating Process Group:

  • 1.1 Managed Service Provider project Charter
  • 1.2 Stakeholder Register
  • 1.3 Stakeholder Analysis Matrix


2.0 Planning Process Group:

  • 2.1 Managed Service Provider project Management Plan
  • 2.2 Scope Management Plan
  • 2.3 Requirements Management Plan
  • 2.4 Requirements Documentation
  • 2.5 Requirements Traceability Matrix
  • 2.6 Managed Service Provider project Scope Statement
  • 2.7 Assumption and Constraint Log
  • 2.8 Work Breakdown Structure
  • 2.9 WBS Dictionary
  • 2.10 Schedule Management Plan
  • 2.11 Activity List
  • 2.12 Activity Attributes
  • 2.13 Milestone List
  • 2.14 Network Diagram
  • 2.15 Activity Resource Requirements
  • 2.16 Resource Breakdown Structure
  • 2.17 Activity Duration Estimates
  • 2.18 Duration Estimating Worksheet
  • 2.19 Managed Service Provider project Schedule
  • 2.20 Cost Management Plan
  • 2.21 Activity Cost Estimates
  • 2.22 Cost Estimating Worksheet
  • 2.23 Cost Baseline
  • 2.24 Quality Management Plan
  • 2.25 Quality Metrics
  • 2.26 Process Improvement Plan
  • 2.27 Responsibility Assignment Matrix
  • 2.28 Roles and Responsibilities
  • 2.29 Human Resource Management Plan
  • 2.30 Communications Management Plan
  • 2.31 Risk Management Plan
  • 2.32 Risk Register
  • 2.33 Probability and Impact Assessment
  • 2.34 Probability and Impact Matrix
  • 2.35 Risk Data Sheet
  • 2.36 Procurement Management Plan
  • 2.37 Source Selection Criteria
  • 2.38 Stakeholder Management Plan
  • 2.39 Change Management Plan


3.0 Executing Process Group:

  • 3.1 Team Member Status Report
  • 3.2 Change Request
  • 3.3 Change Log
  • 3.4 Decision Log
  • 3.5 Quality Audit
  • 3.6 Team Directory
  • 3.7 Team Operating Agreement
  • 3.8 Team Performance Assessment
  • 3.9 Team Member Performance Assessment
  • 3.10 Issue Log


4.0 Monitoring and Controlling Process Group:

  • 4.1 Managed Service Provider project Performance Report
  • 4.2 Variance Analysis
  • 4.3 Earned Value Status
  • 4.4 Risk Audit
  • 4.5 Contractor Status Report
  • 4.6 Formal Acceptance


5.0 Closing Process Group:

  • 5.1 Procurement Audit
  • 5.2 Contract Close-Out
  • 5.3 Managed Service Provider project or Phase Close-Out
  • 5.4 Lessons Learned

 

Results

With this Three Step process you will have all the tools you need for any Managed Service Provider project with this in-depth Managed Service Provider Toolkit.

In using the Toolkit you will be better able to:

  • Diagnose Managed Service Provider projects, initiatives, organizations, businesses and processes using accepted diagnostic standards and practices
  • Implement evidence-based best practice strategies aligned with overall goals
  • Integrate recent advances in Managed Service Provider and put process design strategies into practice according to best practice guidelines

Defining, designing, creating, and implementing a process to solve a business challenge or meet a business objective is the most valuable role; In EVERY company, organization and department.

Unless you are talking a one-time, single-use project within a business, there should be a process. Whether that process is managed and implemented by humans, AI, or a combination of the two, it needs to be designed by someone with a complex enough perspective to ask the right questions. Someone capable of asking the right questions and step back and say, 'What are we really trying to accomplish here? And is there a different way to look at it?'

This Toolkit empowers people to do just that - whether their title is entrepreneur, manager, consultant, (Vice-)President, CxO etc... - they are the people who rule the future. They are the person who asks the right questions to make Managed Service Provider investments work better.

This Managed Service Provider All-Inclusive Toolkit enables You to be that person.

 

Includes lifetime updates

Every self assessment comes with Lifetime Updates and Lifetime Free Updated Books. Lifetime Updates is an industry-first feature which allows you to receive verified self assessment updates, ensuring you always have the most accurate information at your fingertips.