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The Art of Service Standard Requirements Self Assessments

Mobile service Toolkit: best-practice templates, step-by-step work plans and maturity diagnostics

$249.00

Mobile service Toolkit: best-practice templates, step-by-step work plans and maturity diagnostics

$249.00

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Product Description

Save time, empower your teams and effectively upgrade your processes with access to this practical Mobile service Toolkit and guide. Address common challenges with best-practice templates, step-by-step work plans and maturity diagnostics for any Mobile service related project.

Download the Toolkit and in Three Steps you will be guided from idea to implementation results.

The Toolkit contains the following practical and powerful enablers with new and updated Mobile service specific requirements:


STEP 1: Get your bearings

Start with...

  • The latest quick edition of the Mobile service Self Assessment book in PDF containing 49 requirements to perform a quickscan, get an overview and share with stakeholders.

Organized in a data driven improvement cycle RDMAICS (Recognize, Define, Measure, Analyze, Improve, Control and Sustain), check the…

  • Example pre-filled Self-Assessment Excel Dashboard to get familiar with results generation

Then find your goals...


STEP 2: Set concrete goals, tasks, dates and numbers you can track

Featuring 702 new and updated case-based questions, organized into seven core areas of process design, this Self-Assessment will help you identify areas in which Mobile service improvements can be made.

Examples; 10 of the 702 standard requirements:

  1. Do you include a process that, depending on the event and the availability of staff, you can prioritize the business services to be recovered and the needed recovery personnel?

  2. Service level agreement - assess each vendor for the level of future service and support that others offer. What does it cost for the level of service that you require?

  3. Customization - Web based software must often be used without customization. If this is the case, will the application meet the requirements in its standard form?

  4. Describe your solutions failover capabilities. For example, if your MDM server fails, does it revert elegantly to a hot standby and backup solution?

  5. For virtual licensing metrics, is the license metric bound to physical host processors only, or does each (VM) have to be licensed?

  6. What, if any, exceptions exist for disaster recovery, evaluation, installation, test/development, and migration activities?

  7. Have you been delaying DR drills due to insufficient resources or due to worries about impact to production?

  8. Do you know who can work from home, and who is required to be on-site at the recovery/alternate location?

  9. Do you have the reports and evidence to show to audit and regulators about applications DR capability?

  10. Have you built mitigation and incentive controls into the formation of your workforce recovery teams?


Complete the self assessment, on your own or with a team in a workshop setting. Use the workbook together with the self assessment requirements spreadsheet:

  • The workbook is the latest in-depth complete edition of the Mobile service book in PDF containing 702 requirements, which criteria correspond to the criteria in...

Your Mobile service self-assessment dashboard which gives you your dynamically prioritized projects-ready tool and shows your organization exactly what to do next:

  • The Self-Assessment Excel Dashboard; with the Mobile service Self-Assessment and Scorecard you will develop a clear picture of which Mobile service areas need attention, which requirements you should focus on and who will be responsible for them:

    • Shows your organization instant insight in areas for improvement: Auto generates reports, radar chart for maturity assessment, insights per process and participant and bespoke, ready to use, RACI Matrix
    • Gives you a professional Dashboard to guide and perform a thorough Mobile service Self-Assessment
    • Is secure: Ensures offline data protection of your Self-Assessment results
    • Dynamically prioritized projects-ready RACI Matrix shows your organization exactly what to do next:

 

STEP 3: Implement, Track, follow up and revise strategy

The outcomes of STEP 2, the self assessment, are the inputs for STEP 3; Start and manage Mobile service projects with the 62 implementation resources:

  • 62 step-by-step Mobile service Project Management Form Templates covering over 6000 Mobile service project requirements and success criteria:

Examples; 10 of the check box criteria:

  1. Human Resource Management Plan: Is there a formal set of procedures supporting Stakeholder Management?

  2. Decision Log: What eDiscovery problem or issue did your company set out to fix or make better?

  3. Project or Phase Close-Out: In preparing the Lessons Learned report, should it reflect a consensus viewpoint, or should the report reflect the different individual viewpoints?

  4. Project Scope Statement: Will the Mobile service project risks be managed according to the Mobile service projects risk management process?

  5. Responsibility Assignment Matrix: What Are Some Important Mobile service project Communications Management Tools?

  6. Stakeholder Management Plan: Contradictory information between document sections?

  7. Procurement Audit: Did the chosen procedure ensure competition and transparency?

  8. Quality Audit: Are there appropriate means for intervening if necessary?

  9. Team Performance Assessment: To what degree are these categories of skills either actually or potentially represented across the membership?

  10. Issue Log: Can an impact cause deviation beyond team, stage or Mobile service project tolerances?

 
Step-by-step and complete Mobile service Project Management Forms and Templates including check box criteria and templates.

1.0 Initiating Process Group:

  • 1.1 Mobile service project Charter
  • 1.2 Stakeholder Register
  • 1.3 Stakeholder Analysis Matrix


2.0 Planning Process Group:

  • 2.1 Mobile service project Management Plan
  • 2.2 Scope Management Plan
  • 2.3 Requirements Management Plan
  • 2.4 Requirements Documentation
  • 2.5 Requirements Traceability Matrix
  • 2.6 Mobile service project Scope Statement
  • 2.7 Assumption and Constraint Log
  • 2.8 Work Breakdown Structure
  • 2.9 WBS Dictionary
  • 2.10 Schedule Management Plan
  • 2.11 Activity List
  • 2.12 Activity Attributes
  • 2.13 Milestone List
  • 2.14 Network Diagram
  • 2.15 Activity Resource Requirements
  • 2.16 Resource Breakdown Structure
  • 2.17 Activity Duration Estimates
  • 2.18 Duration Estimating Worksheet
  • 2.19 Mobile service project Schedule
  • 2.20 Cost Management Plan
  • 2.21 Activity Cost Estimates
  • 2.22 Cost Estimating Worksheet
  • 2.23 Cost Baseline
  • 2.24 Quality Management Plan
  • 2.25 Quality Metrics
  • 2.26 Process Improvement Plan
  • 2.27 Responsibility Assignment Matrix
  • 2.28 Roles and Responsibilities
  • 2.29 Human Resource Management Plan
  • 2.30 Communications Management Plan
  • 2.31 Risk Management Plan
  • 2.32 Risk Register
  • 2.33 Probability and Impact Assessment
  • 2.34 Probability and Impact Matrix
  • 2.35 Risk Data Sheet
  • 2.36 Procurement Management Plan
  • 2.37 Source Selection Criteria
  • 2.38 Stakeholder Management Plan
  • 2.39 Change Management Plan


3.0 Executing Process Group:

  • 3.1 Team Member Status Report
  • 3.2 Change Request
  • 3.3 Change Log
  • 3.4 Decision Log
  • 3.5 Quality Audit
  • 3.6 Team Directory
  • 3.7 Team Operating Agreement
  • 3.8 Team Performance Assessment
  • 3.9 Team Member Performance Assessment
  • 3.10 Issue Log


4.0 Monitoring and Controlling Process Group:

  • 4.1 Mobile service project Performance Report
  • 4.2 Variance Analysis
  • 4.3 Earned Value Status
  • 4.4 Risk Audit
  • 4.5 Contractor Status Report
  • 4.6 Formal Acceptance


5.0 Closing Process Group:

  • 5.1 Procurement Audit
  • 5.2 Contract Close-Out
  • 5.3 Mobile service project or Phase Close-Out
  • 5.4 Lessons Learned

 

Results

With this Three Step process you will have all the tools you need for any Mobile service project with this in-depth Mobile service Toolkit.

In using the Toolkit you will be better able to:

  • Diagnose Mobile service projects, initiatives, organizations, businesses and processes using accepted diagnostic standards and practices
  • Implement evidence-based best practice strategies aligned with overall goals
  • Integrate recent advances in Mobile service and put process design strategies into practice according to best practice guidelines

Defining, designing, creating, and implementing a process to solve a business challenge or meet a business objective is the most valuable role; In EVERY company, organization and department.

Unless you are talking a one-time, single-use project within a business, there should be a process. Whether that process is managed and implemented by humans, AI, or a combination of the two, it needs to be designed by someone with a complex enough perspective to ask the right questions. Someone capable of asking the right questions and step back and say, 'What are we really trying to accomplish here? And is there a different way to look at it?'

This Toolkit empowers people to do just that - whether their title is entrepreneur, manager, consultant, (Vice-)President, CxO etc... - they are the people who rule the future. They are the person who asks the right questions to make Mobile service investments work better.

This Mobile service All-Inclusive Toolkit enables You to be that person.

 

Includes lifetime updates

Every self assessment comes with Lifetime Updates and Lifetime Free Updated Books. Lifetime Updates is an industry-first feature which allows you to receive verified self assessment updates, ensuring you always have the most accurate information at your fingertips.

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