Omnichannel Supply Chain Toolkit

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Access to this practical Omnichannel Supply Chain Toolkit and guide will help you empower your teams, effectively upgrade your processes and improve your efficiency. Using the step-by-step work plans, best-practice templates and maturity diagnostics, you can address the most common challenges in an Omnichannel Supply Chain related project.


Download the Toolkit and in Three Steps you will be guided from idea to implementation results.


Contained within the Toolkit are the following practical and powerful enablers, with new and updated Omnichannel Supply Chain specific requirements:

 


STEP 1: Get your bearings

Start with...

  • The latest quick edition of the Omnichannel Supply Chain Self Assessment book in PDF containing 49 requirements to perform a quickscan, get an overview and share with stakeholders.

Organized in a data driven improvement cycle RDMAICS (Recognize, Define, Measure, Analyze, Improve, Control and Sustain), check the…

  • Example pre-filled Self-Assessment Excel Dashboard to get familiar with results generation

Then find your goals...


STEP 2: Set concrete goals, tasks, dates and numbers you can track

Featuring 991 new and updated case-based questions, organized into seven core areas of process design, this Self-Assessment will help you identify areas in which Omnichannel Supply Chain improvements can be made.

Examples; 10 of the 991 standard requirements:

  1. Are you marketing your omnichannel returns program as a key value proposition for your customers, and are processes in place to ensure a high-quality, frictionless customer experience?

  2. Will your organization be on the front lines charging ahead with a bold omnichannel customer experience strategy or scrambling to defend its business as other companies gain ground?

  3. Do you have an omnichannel approach Ð internally across all online and offline channels, and externally with any partnerships, alliances and vendors?

  4. What do other organizations need to do to better understand customer preferences and intent to drive more personalized omnichannel interactions?

  5. How do you funnel the voice of the customer directly into engineering and detect emerging issues months earlier than your existing process?

  6. How do you integrate all available channels to create a truly omnichannel, customer-focused organization for greater competitive advantage?

  7. Which barriers, if any, prevent your organization from sharing full context and information from self-service channels to voice channels?

  8. Do you have a specific individual/team that is solely responsible for the execution, quantity, and quality of the omnichannel services?

  9. How do you choose the right partner to get launched into eCommerce and what are the necessary components for your stores to go live?

  10. Does it effectively handle omnichannel sales from direct and indirect sales channels with a consistently friendly user interface?


Complete the self assessment, on your own or with a team in a workshop setting. Use the workbook together with the self assessment requirements spreadsheet:

  • The workbook is the latest in-depth complete edition of the Omnichannel Supply Chain book in PDF containing 991 requirements, which criteria correspond to the criteria in...

Your Omnichannel Supply Chain self-assessment dashboard which gives you your dynamically prioritized projects-ready tool and shows your organization exactly what to do next:

  • The Self-Assessment Excel Dashboard; with the Omnichannel Supply Chain Self-Assessment and Scorecard you will develop a clear picture of which Omnichannel Supply Chain areas need attention, which requirements you should focus on and who will be responsible for them:

    • Shows your organization instant insight in areas for improvement: Auto generates reports, radar chart for maturity assessment, insights per process and participant and bespoke, ready to use, RACI Matrix
    • Gives you a professional Dashboard to guide and perform a thorough Omnichannel Supply Chain Self-Assessment
    • Is secure: Ensures offline data protection of your Self-Assessment results
    • Dynamically prioritized projects-ready RACI Matrix shows your organization exactly what to do next:

 

STEP 3: Implement, Track, follow up and revise strategy

The outcomes of STEP 2, the self assessment, are the inputs for STEP 3; Start and manage Omnichannel Supply Chain projects with the 62 implementation resources:

  • 62 step-by-step Omnichannel Supply Chain Project Management Form Templates covering over 1500 Omnichannel Supply Chain project requirements and success criteria:

Examples; 10 of the check box criteria:

  1. Assumption and Constraint Log: Have you eliminated all duplicative tasks or manual efforts, where appropriate?

  2. Risk Management Plan: Have top software and customer managers formally committed to support the Omnichannel Supply Chain project?

  3. Requirements Management Plan: How will you communicate scheduled tasks to other team members?

  4. WBS Dictionary: Are control accounts opened and closed based on the start and completion of work contained therein?

  5. Quality Audit: How does your organization know that its processes for managing severance are appropriately effective, constructive and fair?

  6. Cost Management Plan: Is current scope of the Omnichannel Supply Chain project substantially different than that originally defined?

  7. Planning Process Group: Are the necessary foundations in place to ensure the sustainability of the results of the Omnichannel Supply Chain project?

  8. Stakeholder Management Plan: How is information analyzed, and what specific pieces of data would be of interest to the Omnichannel Supply Chain project manager?

  9. Procurement Audit: Does the procurement process compile basic procurement information such as how much is bought and spend with individual suppliers?

  10. Stakeholder Management Plan: Is there a formal set of procedures supporting Issues Management?

 
Step-by-step and complete Omnichannel Supply Chain Project Management Forms and Templates including check box criteria and templates.

1.0 Initiating Process Group:

  • 1.1 Omnichannel Supply Chain project Charter
  • 1.2 Stakeholder Register
  • 1.3 Stakeholder Analysis Matrix


2.0 Planning Process Group:

  • 2.1 Omnichannel Supply Chain project Management Plan
  • 2.2 Scope Management Plan
  • 2.3 Requirements Management Plan
  • 2.4 Requirements Documentation
  • 2.5 Requirements Traceability Matrix
  • 2.6 Omnichannel Supply Chain project Scope Statement
  • 2.7 Assumption and Constraint Log
  • 2.8 Work Breakdown Structure
  • 2.9 WBS Dictionary
  • 2.10 Schedule Management Plan
  • 2.11 Activity List
  • 2.12 Activity Attributes
  • 2.13 Milestone List
  • 2.14 Network Diagram
  • 2.15 Activity Resource Requirements
  • 2.16 Resource Breakdown Structure
  • 2.17 Activity Duration Estimates
  • 2.18 Duration Estimating Worksheet
  • 2.19 Omnichannel Supply Chain project Schedule
  • 2.20 Cost Management Plan
  • 2.21 Activity Cost Estimates
  • 2.22 Cost Estimating Worksheet
  • 2.23 Cost Baseline
  • 2.24 Quality Management Plan
  • 2.25 Quality Metrics
  • 2.26 Process Improvement Plan
  • 2.27 Responsibility Assignment Matrix
  • 2.28 Roles and Responsibilities
  • 2.29 Human Resource Management Plan
  • 2.30 Communications Management Plan
  • 2.31 Risk Management Plan
  • 2.32 Risk Register
  • 2.33 Probability and Impact Assessment
  • 2.34 Probability and Impact Matrix
  • 2.35 Risk Data Sheet
  • 2.36 Procurement Management Plan
  • 2.37 Source Selection Criteria
  • 2.38 Stakeholder Management Plan
  • 2.39 Change Management Plan


3.0 Executing Process Group:

  • 3.1 Team Member Status Report
  • 3.2 Change Request
  • 3.3 Change Log
  • 3.4 Decision Log
  • 3.5 Quality Audit
  • 3.6 Team Directory
  • 3.7 Team Operating Agreement
  • 3.8 Team Performance Assessment
  • 3.9 Team Member Performance Assessment
  • 3.10 Issue Log


4.0 Monitoring and Controlling Process Group:

  • 4.1 Omnichannel Supply Chain project Performance Report
  • 4.2 Variance Analysis
  • 4.3 Earned Value Status
  • 4.4 Risk Audit
  • 4.5 Contractor Status Report
  • 4.6 Formal Acceptance


5.0 Closing Process Group:

  • 5.1 Procurement Audit
  • 5.2 Contract Close-Out
  • 5.3 Omnichannel Supply Chain project or Phase Close-Out
  • 5.4 Lessons Learned

 

Results

With this Three Step process you will have all the tools you need for any Omnichannel Supply Chain project with this in-depth Omnichannel Supply Chain Toolkit.

In using the Toolkit you will be better able to:

  • Diagnose Omnichannel Supply Chain projects, initiatives, organizations, businesses and processes using accepted diagnostic standards and practices
  • Implement evidence-based best practice strategies aligned with overall goals
  • Integrate recent advances in Omnichannel Supply Chain and put process design strategies into practice according to best practice guidelines

Defining, designing, creating, and implementing a process to solve a business challenge or meet a business objective is the most valuable role; In EVERY company, organization and department.

Unless you are talking a one-time, single-use project within a business, there should be a process. Whether that process is managed and implemented by humans, AI, or a combination of the two, it needs to be designed by someone with a complex enough perspective to ask the right questions. Someone capable of asking the right questions and step back and say, 'What are we really trying to accomplish here? And is there a different way to look at it?'

This Toolkit empowers people to do just that - whether their title is entrepreneur, manager, consultant, (Vice-)President, CxO etc... - they are the people who rule the future. They are the person who asks the right questions to make Omnichannel Supply Chain investments work better.

This Omnichannel Supply Chain All-Inclusive Toolkit enables You to be that person.

 

Includes lifetime updates

Every self assessment comes with Lifetime Updates and Lifetime Free Updated Books. Lifetime Updates is an industry-first feature which allows you to receive verified self assessment updates, ensuring you always have the most accurate information at your fingertips.

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