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The Art of Service Standard Requirements Self Assessments

Operations Manager Toolkit: best-practice templates, step-by-step work plans and maturity diagnostics

$249.00

Operations Manager Toolkit: best-practice templates, step-by-step work plans and maturity diagnostics

$249.00

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Product Description

Save time, empower your teams and effectively upgrade your processes with access to this practical Operations Manager Toolkit and guide. Address common challenges with best-practice templates, step-by-step work plans and maturity diagnostics for any Operations Manager related project.

Download the Toolkit and in Three Steps you will be guided from idea to implementation results.

The Toolkit contains the following practical and powerful enablers with new and updated Operations Manager specific requirements:


STEP 1: Get your bearings

Start with...

  • The latest quick edition of the Operations Manager Self Assessment book in PDF containing 49 requirements to perform a quickscan, get an overview and share with stakeholders.

Organized in a data driven improvement cycle RDMAICS (Recognize, Define, Measure, Analyze, Improve, Control and Sustain), check the…

  • Example pre-filled Self-Assessment Excel Dashboard to get familiar with results generation

Then find your goals...


STEP 2: Set concrete goals, tasks, dates and numbers you can track

Featuring 831 new and updated case-based questions, organized into seven core areas of process design, this Self-Assessment will help you identify areas in which Operations Manager improvements can be made.

Examples; 10 of the 831 standard requirements:

  1. Operations managers and export promotion government officials face international competition and limited resources. Also in common, they have a key question: Are you exporting to the right countries?

  2. Operations managers are called upon to support the organizations strategy. om does this with some combination of one of three strategies. what are such three strategies?

  3. How will management continue operations if employees are unable or unwilling to return to work due to personal losses, closed roads, or unavailable transportation?

  4. Both Operations Manager and Configuration Manager are intended for larger organizations with more specialized IT staffs. What about mid-size companies?

  5. Operations skills: if you were to hire someone, what operations skills in event production would be most important for him/her to have?

  6. All organizations have systems by which they define roles and responsibilities, manage operations and lead change. How do you do business?

  7. Have you assigned responsibility over resilience to senior managers responsible for projects and operations vulnerable to change?

  8. Describe your support center operations, including hours and location. What is the average tenure of your support center staff?

  9. What, if any, systems upgrades or implementation are required with respect to the operations and maintenance of the facilities?

  10. Are the financial auditors confident in their ability to assess risks associated with enterprise resource planning systems?


Complete the self assessment, on your own or with a team in a workshop setting. Use the workbook together with the self assessment requirements spreadsheet:

  • The workbook is the latest in-depth complete edition of the Operations Manager book in PDF containing 831 requirements, which criteria correspond to the criteria in...

Your Operations Manager self-assessment dashboard which gives you your dynamically prioritized projects-ready tool and shows your organization exactly what to do next:

  • The Self-Assessment Excel Dashboard; with the Operations Manager Self-Assessment and Scorecard you will develop a clear picture of which Operations Manager areas need attention, which requirements you should focus on and who will be responsible for them:

    • Shows your organization instant insight in areas for improvement: Auto generates reports, radar chart for maturity assessment, insights per process and participant and bespoke, ready to use, RACI Matrix
    • Gives you a professional Dashboard to guide and perform a thorough Operations Manager Self-Assessment
    • Is secure: Ensures offline data protection of your Self-Assessment results
    • Dynamically prioritized projects-ready RACI Matrix shows your organization exactly what to do next:

 

STEP 3: Implement, Track, follow up and revise strategy

The outcomes of STEP 2, the self assessment, are the inputs for STEP 3; Start and manage Operations Manager projects with the 62 implementation resources:

  • 62 step-by-step Operations Manager Project Management Form Templates covering over 6000 Operations Manager project requirements and success criteria:

Examples; 10 of the check box criteria:

  1. Human Resource Management Plan: Are staff skills known and available for each task?

  2. Closing Process Group: Did the Operations Manager project team have enough people to execute the Operations Manager project plan?

  3. Variance Analysis: How does the organization allocate the cost of shared expenses and services?

  4. Project Charter: Avoid costs, improve service, and/ or comply with a mandate?

  5. Team Operating Agreement: Why does the organization want to participate in teaming?

  6. Cost Management Plan: Vac -variance at completion, how much over/under budget do you expect to be?

  7. Initiating Process Group: Which Six Sigma DMAIC phase focuses on why and how defects and errors occur?

  8. Procurement Management Plan: Are the schedule estimates reasonable given the Operations Manager project?

  9. Stakeholder Management Plan: Are non-critical path items updated and agreed upon with the teams?

  10. Project Charter: Does the Operations Manager project need to consider any special capacity or capability issues?

 
Step-by-step and complete Operations Manager Project Management Forms and Templates including check box criteria and templates.

1.0 Initiating Process Group:

  • 1.1 Operations Manager project Charter
  • 1.2 Stakeholder Register
  • 1.3 Stakeholder Analysis Matrix


2.0 Planning Process Group:

  • 2.1 Operations Manager project Management Plan
  • 2.2 Scope Management Plan
  • 2.3 Requirements Management Plan
  • 2.4 Requirements Documentation
  • 2.5 Requirements Traceability Matrix
  • 2.6 Operations Manager project Scope Statement
  • 2.7 Assumption and Constraint Log
  • 2.8 Work Breakdown Structure
  • 2.9 WBS Dictionary
  • 2.10 Schedule Management Plan
  • 2.11 Activity List
  • 2.12 Activity Attributes
  • 2.13 Milestone List
  • 2.14 Network Diagram
  • 2.15 Activity Resource Requirements
  • 2.16 Resource Breakdown Structure
  • 2.17 Activity Duration Estimates
  • 2.18 Duration Estimating Worksheet
  • 2.19 Operations Manager project Schedule
  • 2.20 Cost Management Plan
  • 2.21 Activity Cost Estimates
  • 2.22 Cost Estimating Worksheet
  • 2.23 Cost Baseline
  • 2.24 Quality Management Plan
  • 2.25 Quality Metrics
  • 2.26 Process Improvement Plan
  • 2.27 Responsibility Assignment Matrix
  • 2.28 Roles and Responsibilities
  • 2.29 Human Resource Management Plan
  • 2.30 Communications Management Plan
  • 2.31 Risk Management Plan
  • 2.32 Risk Register
  • 2.33 Probability and Impact Assessment
  • 2.34 Probability and Impact Matrix
  • 2.35 Risk Data Sheet
  • 2.36 Procurement Management Plan
  • 2.37 Source Selection Criteria
  • 2.38 Stakeholder Management Plan
  • 2.39 Change Management Plan


3.0 Executing Process Group:

  • 3.1 Team Member Status Report
  • 3.2 Change Request
  • 3.3 Change Log
  • 3.4 Decision Log
  • 3.5 Quality Audit
  • 3.6 Team Directory
  • 3.7 Team Operating Agreement
  • 3.8 Team Performance Assessment
  • 3.9 Team Member Performance Assessment
  • 3.10 Issue Log


4.0 Monitoring and Controlling Process Group:

  • 4.1 Operations Manager project Performance Report
  • 4.2 Variance Analysis
  • 4.3 Earned Value Status
  • 4.4 Risk Audit
  • 4.5 Contractor Status Report
  • 4.6 Formal Acceptance


5.0 Closing Process Group:

  • 5.1 Procurement Audit
  • 5.2 Contract Close-Out
  • 5.3 Operations Manager project or Phase Close-Out
  • 5.4 Lessons Learned

 

Results

With this Three Step process you will have all the tools you need for any Operations Manager project with this in-depth Operations Manager Toolkit.

In using the Toolkit you will be better able to:

  • Diagnose Operations Manager projects, initiatives, organizations, businesses and processes using accepted diagnostic standards and practices
  • Implement evidence-based best practice strategies aligned with overall goals
  • Integrate recent advances in Operations Manager and put process design strategies into practice according to best practice guidelines

Defining, designing, creating, and implementing a process to solve a business challenge or meet a business objective is the most valuable role; In EVERY company, organization and department.

Unless you are talking a one-time, single-use project within a business, there should be a process. Whether that process is managed and implemented by humans, AI, or a combination of the two, it needs to be designed by someone with a complex enough perspective to ask the right questions. Someone capable of asking the right questions and step back and say, 'What are we really trying to accomplish here? And is there a different way to look at it?'

This Toolkit empowers people to do just that - whether their title is entrepreneur, manager, consultant, (Vice-)President, CxO etc... - they are the people who rule the future. They are the person who asks the right questions to make Operations Manager investments work better.

This Operations Manager All-Inclusive Toolkit enables You to be that person.

 

Includes lifetime updates

Every self assessment comes with Lifetime Updates and Lifetime Free Updated Books. Lifetime Updates is an industry-first feature which allows you to receive verified self assessment updates, ensuring you always have the most accurate information at your fingertips.

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