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The Art of Service Standard Requirements Self Assessments

People Capability Maturity Model Toolkit: best-practice templates, step-by-step work plans and maturity diagnostics

CNY1,721.26

People Capability Maturity Model Toolkit: best-practice templates, step-by-step work plans and maturity diagnostics

CNY1,721.26

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Product Description

Save time, empower your teams and effectively upgrade your processes with access to this practical People Capability Maturity Model Toolkit and guide. Address common challenges with best-practice templates, step-by-step work plans and maturity diagnostics for any People Capability Maturity Model related project.

Download the Toolkit and in Three Steps you will be guided from idea to implementation results.

The Toolkit contains the following practical and powerful enablers with new and updated People Capability Maturity Model specific requirements:


STEP 1: Get your bearings

Start with...

  • The latest quick edition of the People Capability Maturity Model Self Assessment book in PDF containing 49 requirements to perform a quickscan, get an overview and share with stakeholders.

Organized in a data driven improvement cycle RDMAICS (Recognize, Define, Measure, Analyze, Improve, Control and Sustain), check the…

  • Example pre-filled Self-Assessment Excel Dashboard to get familiar with results generation

Then find your goals...


STEP 2: Set concrete goals, tasks, dates and numbers you can track

Featuring 901 new and updated case-based questions, organized into seven core areas of process design, this Self-Assessment will help you identify areas in which People Capability Maturity Model improvements can be made.

Examples; 10 of the 901 standard requirements:

  1. The first phase in implementing change is setting the stage. the first step is to create a sense of urgency. Ensuring a sense of urgency among people is crucial to getting cooperation for change. Unless individuals understand the urgency of a situation, complacency sets in and change becomes very difficult, if not impossible. Think about the forces of complacencywhat are some of them?

  2. How straightforward will it be to change the hearts and minds of the people working on projects? Some organizations by their very nature are conservative, while others are quite radical. Incorrectly identifying the prevailing attitudes towards agile will result in poor take-up or even rejection of any new practices.

  3. Giving people more responsibility is a demonstration of trust. if people feel they are trusted they usually respond by taking greater care and pride in their work. is management prepared to delegate responsibility and provide the back-up?

  4. What does the industrys position in the life cycle (early development, rapid growth and takeoff, early maturity and slowing growth, saturation and stagnation, decline) reveal about the industrys growth prospects?

  5. Does the core financial system provide the capability to prepare budget submission guidance, budget narratives, and budget briefing packages online and via upload from desktop software applications?

  6. There are face-to-face skills that can help you work with the people above you in your organization. can you read a group of managers, and know what they are thinking and feeling?

  7. Spheres of influerce in the consumers life. what people, activities, organizations and media can have the most effect on determining the target audiences receptivity to products?

  8. What offices/departments will be accessing the recruiting system, what are the roles of the individuals accessing the system and how many people in each role will be accessing the system?

  9. How does your organization identify and meet the employment needs and aspirations of a diverse workforce, particularly of women, ethnic and minority groups and people with disabilities?

  10. Does your organization support an organizational security framework incorporate user-access management that entails consideration of people, processes and technology?


Complete the self assessment, on your own or with a team in a workshop setting. Use the workbook together with the self assessment requirements spreadsheet:

  • The workbook is the latest in-depth complete edition of the People Capability Maturity Model book in PDF containing 901 requirements, which criteria correspond to the criteria in...

Your People Capability Maturity Model self-assessment dashboard which gives you your dynamically prioritized projects-ready tool and shows your organization exactly what to do next:

  • The Self-Assessment Excel Dashboard; with the People Capability Maturity Model Self-Assessment and Scorecard you will develop a clear picture of which People Capability Maturity Model areas need attention, which requirements you should focus on and who will be responsible for them:

    • Shows your organization instant insight in areas for improvement: Auto generates reports, radar chart for maturity assessment, insights per process and participant and bespoke, ready to use, RACI Matrix
    • Gives you a professional Dashboard to guide and perform a thorough People Capability Maturity Model Self-Assessment
    • Is secure: Ensures offline data protection of your Self-Assessment results
    • Dynamically prioritized projects-ready RACI Matrix shows your organization exactly what to do next:

 

STEP 3: Implement, Track, follow up and revise strategy

The outcomes of STEP 2, the self assessment, are the inputs for STEP 3; Start and manage People Capability Maturity Model projects with the 62 implementation resources:

  • 62 step-by-step People Capability Maturity Model Project Management Form Templates covering over 6000 People Capability Maturity Model project requirements and success criteria:

Examples; 10 of the check box criteria:

  1. Project Scope Statement: Is the organization structure appropriate for the People Capability Maturity Model projects size and complexity?

  2. Issue Log: Persistence; will users learn a work around or will they be bothered every time?

  3. Activity List: When do the individual activities need to start and finish?

  4. Procurement Audit: Where required, were candidates registered as approved contractors, suppliers or service providers or certified by relevant bodies?

  5. Network Diagram: If the People Capability Maturity Model project network diagram cannot change but you have extra personnel resources, what is the BEST thing to do?

  6. Activity Duration Estimates: Which tips for taking the PMP exam do you think would be most helpful for you?

  7. Human Resource Management Plan: Are Vendor invoices audited for accuracy before payment?

  8. Probability and Impact Matrix: How would you suggest monitoring for risk transition indicators?

  9. Schedule Management Plan: Is the Steering Committee active in People Capability Maturity Model project oversight?

  10. Cost Management Plan: Does a documented People Capability Maturity Model project organizational policy & plan (i.e. governance model) exist?

 
Step-by-step and complete People Capability Maturity Model Project Management Forms and Templates including check box criteria and templates.

1.0 Initiating Process Group:

  • 1.1 People Capability Maturity Model project Charter
  • 1.2 Stakeholder Register
  • 1.3 Stakeholder Analysis Matrix


2.0 Planning Process Group:

  • 2.1 People Capability Maturity Model project Management Plan
  • 2.2 Scope Management Plan
  • 2.3 Requirements Management Plan
  • 2.4 Requirements Documentation
  • 2.5 Requirements Traceability Matrix
  • 2.6 People Capability Maturity Model project Scope Statement
  • 2.7 Assumption and Constraint Log
  • 2.8 Work Breakdown Structure
  • 2.9 WBS Dictionary
  • 2.10 Schedule Management Plan
  • 2.11 Activity List
  • 2.12 Activity Attributes
  • 2.13 Milestone List
  • 2.14 Network Diagram
  • 2.15 Activity Resource Requirements
  • 2.16 Resource Breakdown Structure
  • 2.17 Activity Duration Estimates
  • 2.18 Duration Estimating Worksheet
  • 2.19 People Capability Maturity Model project Schedule
  • 2.20 Cost Management Plan
  • 2.21 Activity Cost Estimates
  • 2.22 Cost Estimating Worksheet
  • 2.23 Cost Baseline
  • 2.24 Quality Management Plan
  • 2.25 Quality Metrics
  • 2.26 Process Improvement Plan
  • 2.27 Responsibility Assignment Matrix
  • 2.28 Roles and Responsibilities
  • 2.29 Human Resource Management Plan
  • 2.30 Communications Management Plan
  • 2.31 Risk Management Plan
  • 2.32 Risk Register
  • 2.33 Probability and Impact Assessment
  • 2.34 Probability and Impact Matrix
  • 2.35 Risk Data Sheet
  • 2.36 Procurement Management Plan
  • 2.37 Source Selection Criteria
  • 2.38 Stakeholder Management Plan
  • 2.39 Change Management Plan


3.0 Executing Process Group:

  • 3.1 Team Member Status Report
  • 3.2 Change Request
  • 3.3 Change Log
  • 3.4 Decision Log
  • 3.5 Quality Audit
  • 3.6 Team Directory
  • 3.7 Team Operating Agreement
  • 3.8 Team Performance Assessment
  • 3.9 Team Member Performance Assessment
  • 3.10 Issue Log


4.0 Monitoring and Controlling Process Group:

  • 4.1 People Capability Maturity Model project Performance Report
  • 4.2 Variance Analysis
  • 4.3 Earned Value Status
  • 4.4 Risk Audit
  • 4.5 Contractor Status Report
  • 4.6 Formal Acceptance


5.0 Closing Process Group:

  • 5.1 Procurement Audit
  • 5.2 Contract Close-Out
  • 5.3 People Capability Maturity Model project or Phase Close-Out
  • 5.4 Lessons Learned

 

Results

With this Three Step process you will have all the tools you need for any People Capability Maturity Model project with this in-depth People Capability Maturity Model Toolkit.

In using the Toolkit you will be better able to:

  • Diagnose People Capability Maturity Model projects, initiatives, organizations, businesses and processes using accepted diagnostic standards and practices
  • Implement evidence-based best practice strategies aligned with overall goals
  • Integrate recent advances in People Capability Maturity Model and put process design strategies into practice according to best practice guidelines

Defining, designing, creating, and implementing a process to solve a business challenge or meet a business objective is the most valuable role; In EVERY company, organization and department.

Unless you are talking a one-time, single-use project within a business, there should be a process. Whether that process is managed and implemented by humans, AI, or a combination of the two, it needs to be designed by someone with a complex enough perspective to ask the right questions. Someone capable of asking the right questions and step back and say, 'What are we really trying to accomplish here? And is there a different way to look at it?'

This Toolkit empowers people to do just that - whether their title is entrepreneur, manager, consultant, (Vice-)President, CxO etc... - they are the people who rule the future. They are the person who asks the right questions to make People Capability Maturity Model investments work better.

This People Capability Maturity Model All-Inclusive Toolkit enables You to be that person.

 

Includes lifetime updates

Every self assessment comes with Lifetime Updates and Lifetime Free Updated Books. Lifetime Updates is an industry-first feature which allows you to receive verified self assessment updates, ensuring you always have the most accurate information at your fingertips.

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