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The Art of Service Standard Requirements Self Assessments

Process drama Toolkit: best-practice templates, step-by-step work plans and maturity diagnostics

$249.00

Process drama Toolkit: best-practice templates, step-by-step work plans and maturity diagnostics

$249.00

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Product Description

Save time, empower your teams and effectively upgrade your processes with access to this practical Process drama Toolkit and guide. Address common challenges with best-practice templates, step-by-step work plans and maturity diagnostics for any Process drama related project.

Download the Toolkit and in Three Steps you will be guided from idea to implementation results.

The Toolkit contains the following practical and powerful enablers with new and updated Process drama specific requirements:


STEP 1: Get your bearings

Start with...

  • The latest quick edition of the Process drama Self Assessment book in PDF containing 49 requirements to perform a quickscan, get an overview and share with stakeholders.

Organized in a data driven improvement cycle RDMAICS (Recognize, Define, Measure, Analyze, Improve, Control and Sustain), check the…

  • Example pre-filled Self-Assessment Excel Dashboard to get familiar with results generation

Then find your goals...


STEP 2: Set concrete goals, tasks, dates and numbers you can track

Featuring 684 new and updated case-based questions, organized into seven core areas of process design, this Self-Assessment will help you identify areas in which Process drama improvements can be made.

Examples; 10 of the 684 standard requirements:

  1. What customer feedback methods were used to solicit their input?

  2. As a sponsor, customer or management, how important is it to meet goals, objectives?

  3. What specifically is the problem? Where does it occur? When does it occur? What is its extent?

  4. How do we create Buy-in?

  5. Can Process drama be learned?

  6. Will team members perform Process drama work when assigned and in a timely fashion?

  7. Are new and improved process (should be) maps developed?

  8. Which customers cant participate in our Process drama domain because they lack skills, wealth, or convenient access to existing solutions?

  9. What are the Roles and Responsibilities for each team member and its leadership? Where is this documented?

  10. Do we have past Process drama Successes?


Complete the self assessment, on your own or with a team in a workshop setting. Use the workbook together with the self assessment requirements spreadsheet:

  • The workbook is the latest in-depth complete edition of the Process drama book in PDF containing 684 requirements, which criteria correspond to the criteria in...

Your Process drama self-assessment dashboard which gives you your dynamically prioritized projects-ready tool and shows your organization exactly what to do next:

  • The Self-Assessment Excel Dashboard; with the Process drama Self-Assessment and Scorecard you will develop a clear picture of which Process drama areas need attention, which requirements you should focus on and who will be responsible for them:

    • Shows your organization instant insight in areas for improvement: Auto generates reports, radar chart for maturity assessment, insights per process and participant and bespoke, ready to use, RACI Matrix
    • Gives you a professional Dashboard to guide and perform a thorough Process drama Self-Assessment
    • Is secure: Ensures offline data protection of your Self-Assessment results
    • Dynamically prioritized projects-ready RACI Matrix shows your organization exactly what to do next:

 

STEP 3: Implement, Track, follow up and revise strategy

The outcomes of STEP 2, the self assessment, are the inputs for STEP 3; Start and manage Process drama projects with the 62 implementation resources:

  • 62 step-by-step Process drama Project Management Form Templates covering over 6000 Process drama project requirements and success criteria:

Examples; 10 of the check box criteria:

  1. Project Scope Statement: Will the Risk Status be reported to management on a regular and frequent basis?

  2. Cost Management Plan: Are any non-compliance issues that exist due to State practices communicated to the State?

  3. Quality Audit: Is the organizational structure established and each positions responsibility defined?

  4. Executing Process Group: Were sponsors and decision makers available when needed outside regularly scheduled meetings?

  5. Responsibility Assignment Matrix: The staff characteristics Ð is the group or the person capable to work together as a team?

  6. Probability and Impact Matrix: Is the delay in one subProcess drama project going to affect another?

  7. Project Portfolio management: Consider the benefit of the strategic objectives portfolio and its relationship to the Process drama project portfolio. How is this helpful in Process drama project selection?

  8. Stakeholder Management Plan: Is there an on-going process in place to monitor Process drama project risks?

  9. Project Schedule: To what degree is do you feel the entire team was committed to the Process drama project schedule?

  10. Change Request: Screen shots or attachments included in a Change Request?

 
Step-by-step and complete Process drama Project Management Forms and Templates including check box criteria and templates.

1.0 Initiating Process Group:

  • 1.1 Process drama project Charter
  • 1.2 Stakeholder Register
  • 1.3 Stakeholder Analysis Matrix


2.0 Planning Process Group:

  • 2.1 Process drama project Management Plan
  • 2.2 Scope Management Plan
  • 2.3 Requirements Management Plan
  • 2.4 Requirements Documentation
  • 2.5 Requirements Traceability Matrix
  • 2.6 Process drama project Scope Statement
  • 2.7 Assumption and Constraint Log
  • 2.8 Work Breakdown Structure
  • 2.9 WBS Dictionary
  • 2.10 Schedule Management Plan
  • 2.11 Activity List
  • 2.12 Activity Attributes
  • 2.13 Milestone List
  • 2.14 Network Diagram
  • 2.15 Activity Resource Requirements
  • 2.16 Resource Breakdown Structure
  • 2.17 Activity Duration Estimates
  • 2.18 Duration Estimating Worksheet
  • 2.19 Process drama project Schedule
  • 2.20 Cost Management Plan
  • 2.21 Activity Cost Estimates
  • 2.22 Cost Estimating Worksheet
  • 2.23 Cost Baseline
  • 2.24 Quality Management Plan
  • 2.25 Quality Metrics
  • 2.26 Process Improvement Plan
  • 2.27 Responsibility Assignment Matrix
  • 2.28 Roles and Responsibilities
  • 2.29 Human Resource Management Plan
  • 2.30 Communications Management Plan
  • 2.31 Risk Management Plan
  • 2.32 Risk Register
  • 2.33 Probability and Impact Assessment
  • 2.34 Probability and Impact Matrix
  • 2.35 Risk Data Sheet
  • 2.36 Procurement Management Plan
  • 2.37 Source Selection Criteria
  • 2.38 Stakeholder Management Plan
  • 2.39 Change Management Plan


3.0 Executing Process Group:

  • 3.1 Team Member Status Report
  • 3.2 Change Request
  • 3.3 Change Log
  • 3.4 Decision Log
  • 3.5 Quality Audit
  • 3.6 Team Directory
  • 3.7 Team Operating Agreement
  • 3.8 Team Performance Assessment
  • 3.9 Team Member Performance Assessment
  • 3.10 Issue Log


4.0 Monitoring and Controlling Process Group:

  • 4.1 Process drama project Performance Report
  • 4.2 Variance Analysis
  • 4.3 Earned Value Status
  • 4.4 Risk Audit
  • 4.5 Contractor Status Report
  • 4.6 Formal Acceptance


5.0 Closing Process Group:

  • 5.1 Procurement Audit
  • 5.2 Contract Close-Out
  • 5.3 Process drama project or Phase Close-Out
  • 5.4 Lessons Learned

 

Results

With this Three Step process you will have all the tools you need for any Process drama project with this in-depth Process drama Toolkit.

In using the Toolkit you will be better able to:

  • Diagnose Process drama projects, initiatives, organizations, businesses and processes using accepted diagnostic standards and practices
  • Implement evidence-based best practice strategies aligned with overall goals
  • Integrate recent advances in Process drama and put process design strategies into practice according to best practice guidelines

Defining, designing, creating, and implementing a process to solve a business challenge or meet a business objective is the most valuable role; In EVERY company, organization and department.

Unless you are talking a one-time, single-use project within a business, there should be a process. Whether that process is managed and implemented by humans, AI, or a combination of the two, it needs to be designed by someone with a complex enough perspective to ask the right questions. Someone capable of asking the right questions and step back and say, 'What are we really trying to accomplish here? And is there a different way to look at it?'

This Toolkit empowers people to do just that - whether their title is entrepreneur, manager, consultant, (Vice-)President, CxO etc... - they are the people who rule the future. They are the person who asks the right questions to make Process drama investments work better.

This Process drama All-Inclusive Toolkit enables You to be that person.

 

Includes lifetime updates

Every self assessment comes with Lifetime Updates and Lifetime Free Updated Books. Lifetime Updates is an industry-first feature which allows you to receive verified self assessment updates, ensuring you always have the most accurate information at your fingertips.

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