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The Art of Service Standard Requirements Self Assessments

Security and Maintenance Toolkit: best-practice templates, step-by-step work plans and maturity diagnostics

$249.00

Security and Maintenance Toolkit: best-practice templates, step-by-step work plans and maturity diagnostics

$249.00

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Product Description

Save time, empower your teams and effectively upgrade your processes with access to this practical Security and Maintenance Toolkit and guide. Address common challenges with best-practice templates, step-by-step work plans and maturity diagnostics for any Security and Maintenance related project.

Download the Toolkit and in Three Steps you will be guided from idea to implementation results.

The Toolkit contains the following practical and powerful enablers with new and updated Security and Maintenance specific requirements:


STEP 1: Get your bearings

Start with...

  • The latest quick edition of the Security and Maintenance Self Assessment book in PDF containing 49 requirements to perform a quickscan, get an overview and share with stakeholders.

Organized in a data driven improvement cycle RDMAICS (Recognize, Define, Measure, Analyze, Improve, Control and Sustain), check the…

  • Example pre-filled Self-Assessment Excel Dashboard to get familiar with results generation

Then find your goals...


STEP 2: Set concrete goals, tasks, dates and numbers you can track

Featuring 678 new and updated case-based questions, organized into seven core areas of process design, this Self-Assessment will help you identify areas in which Security and Maintenance improvements can be made.

Examples; 10 of the 678 standard requirements:

  1. How do we manage Security and Maintenance Knowledge Management (KM)?

  2. How will the Security and Maintenance team and the group measure complete success of Security and Maintenance?

  3. If your customer were your grandmother, would you tell her to buy what were selling?

  4. Why dont our customers like us?

  5. What is the Security and Maintenance sustainability risk?

  6. What information is critical to our organization that our executives are ignoring?

  7. Do we say no to customers for no reason?

  8. Is the gap/opportunity displayed and communicated in financial terms?

  9. Is new knowledge gained imbedded in the response plan?

  10. If we werent already in this business, would we enter it today? And if not, what are we going to do about it?


Complete the self assessment, on your own or with a team in a workshop setting. Use the workbook together with the self assessment requirements spreadsheet:

  • The workbook is the latest in-depth complete edition of the Security and Maintenance book in PDF containing 678 requirements, which criteria correspond to the criteria in...

Your Security and Maintenance self-assessment dashboard which gives you your dynamically prioritized projects-ready tool and shows your organization exactly what to do next:

  • The Self-Assessment Excel Dashboard; with the Security and Maintenance Self-Assessment and Scorecard you will develop a clear picture of which Security and Maintenance areas need attention, which requirements you should focus on and who will be responsible for them:

    • Shows your organization instant insight in areas for improvement: Auto generates reports, radar chart for maturity assessment, insights per process and participant and bespoke, ready to use, RACI Matrix
    • Gives you a professional Dashboard to guide and perform a thorough Security and Maintenance Self-Assessment
    • Is secure: Ensures offline data protection of your Self-Assessment results
    • Dynamically prioritized projects-ready RACI Matrix shows your organization exactly what to do next:

 

STEP 3: Implement, Track, follow up and revise strategy

The outcomes of STEP 2, the self assessment, are the inputs for STEP 3; Start and manage Security and Maintenance projects with the 62 implementation resources:

  • 62 step-by-step Security and Maintenance Project Management Form Templates covering over 6000 Security and Maintenance project requirements and success criteria:

Examples; 10 of the check box criteria:

  1. Human Resource Management Plan: Is the Security and Maintenance project Sponsor clearly communicating the Business Case or rationale for why this Security and Maintenance project is needed?

  2. Requirements Documentation: Where do system and software requirements come from, what are their sources?

  3. Initiating Process Group: For technology Security and Maintenance projects only: Are all production support stakeholders (Business unit, technical support, & user) prepared for implementation with appropriate contingency plans?

  4. Activity Duration Estimates: Why is there a growing trend in outsourcing, especially in the government?

  5. Team Operating Agreement: Did you delegate tasks such as taking meeting minutes, presenting a topic and soliciting input?

  6. Initiating Process Group: Will the Security and Maintenance project meet the client requirements, and will it achieve the business success criteria that justified doing the Security and Maintenance project in the first place?

  7. Scope Management Plan: Are there checklists created to demine if all quality processes are followed?

  8. Team Performance Assessment: Does more radicalness mean more perceived benefits?

  9. Lessons Learned: How effective was the support you received during implementation of the product/service?

  10. Change Request: How well do experienced software developers predict software change?

 
Step-by-step and complete Security and Maintenance Project Management Forms and Templates including check box criteria and templates.

1.0 Initiating Process Group:

  • 1.1 Security and Maintenance project Charter
  • 1.2 Stakeholder Register
  • 1.3 Stakeholder Analysis Matrix


2.0 Planning Process Group:

  • 2.1 Security and Maintenance project Management Plan
  • 2.2 Scope Management Plan
  • 2.3 Requirements Management Plan
  • 2.4 Requirements Documentation
  • 2.5 Requirements Traceability Matrix
  • 2.6 Security and Maintenance project Scope Statement
  • 2.7 Assumption and Constraint Log
  • 2.8 Work Breakdown Structure
  • 2.9 WBS Dictionary
  • 2.10 Schedule Management Plan
  • 2.11 Activity List
  • 2.12 Activity Attributes
  • 2.13 Milestone List
  • 2.14 Network Diagram
  • 2.15 Activity Resource Requirements
  • 2.16 Resource Breakdown Structure
  • 2.17 Activity Duration Estimates
  • 2.18 Duration Estimating Worksheet
  • 2.19 Security and Maintenance project Schedule
  • 2.20 Cost Management Plan
  • 2.21 Activity Cost Estimates
  • 2.22 Cost Estimating Worksheet
  • 2.23 Cost Baseline
  • 2.24 Quality Management Plan
  • 2.25 Quality Metrics
  • 2.26 Process Improvement Plan
  • 2.27 Responsibility Assignment Matrix
  • 2.28 Roles and Responsibilities
  • 2.29 Human Resource Management Plan
  • 2.30 Communications Management Plan
  • 2.31 Risk Management Plan
  • 2.32 Risk Register
  • 2.33 Probability and Impact Assessment
  • 2.34 Probability and Impact Matrix
  • 2.35 Risk Data Sheet
  • 2.36 Procurement Management Plan
  • 2.37 Source Selection Criteria
  • 2.38 Stakeholder Management Plan
  • 2.39 Change Management Plan


3.0 Executing Process Group:

  • 3.1 Team Member Status Report
  • 3.2 Change Request
  • 3.3 Change Log
  • 3.4 Decision Log
  • 3.5 Quality Audit
  • 3.6 Team Directory
  • 3.7 Team Operating Agreement
  • 3.8 Team Performance Assessment
  • 3.9 Team Member Performance Assessment
  • 3.10 Issue Log


4.0 Monitoring and Controlling Process Group:

  • 4.1 Security and Maintenance project Performance Report
  • 4.2 Variance Analysis
  • 4.3 Earned Value Status
  • 4.4 Risk Audit
  • 4.5 Contractor Status Report
  • 4.6 Formal Acceptance


5.0 Closing Process Group:

  • 5.1 Procurement Audit
  • 5.2 Contract Close-Out
  • 5.3 Security and Maintenance project or Phase Close-Out
  • 5.4 Lessons Learned

 

Results

With this Three Step process you will have all the tools you need for any Security and Maintenance project with this in-depth Security and Maintenance Toolkit.

In using the Toolkit you will be better able to:

  • Diagnose Security and Maintenance projects, initiatives, organizations, businesses and processes using accepted diagnostic standards and practices
  • Implement evidence-based best practice strategies aligned with overall goals
  • Integrate recent advances in Security and Maintenance and put process design strategies into practice according to best practice guidelines

Defining, designing, creating, and implementing a process to solve a business challenge or meet a business objective is the most valuable role; In EVERY company, organization and department.

Unless you are talking a one-time, single-use project within a business, there should be a process. Whether that process is managed and implemented by humans, AI, or a combination of the two, it needs to be designed by someone with a complex enough perspective to ask the right questions. Someone capable of asking the right questions and step back and say, 'What are we really trying to accomplish here? And is there a different way to look at it?'

This Toolkit empowers people to do just that - whether their title is entrepreneur, manager, consultant, (Vice-)President, CxO etc... - they are the people who rule the future. They are the person who asks the right questions to make Security and Maintenance investments work better.

This Security and Maintenance All-Inclusive Toolkit enables You to be that person.

 

Includes lifetime updates

Every self assessment comes with Lifetime Updates and Lifetime Free Updated Books. Lifetime Updates is an industry-first feature which allows you to receive verified self assessment updates, ensuring you always have the most accurate information at your fingertips.

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