Save time, empower your teams and effectively upgrade your processes with access to this practical Service Information Toolkit and guide. Address common challenges with best-practice templates, step-by-step work plans and maturity diagnostics for any Service Information related project.
Download the Toolkit and in Three Steps you will be guided from idea to implementation results.
The Toolkit contains the following practical and powerful enablers with new and updated Service Information specific requirements:
STEP 1: Get your bearings
- The latest quick edition of the Service Information Self Assessment book in PDF containing 49 requirements to perform a quickscan, get an overview and share with stakeholders.
Organized in a data driven improvement cycle RDMAICS (Recognize, Define, Measure, Analyze, Improve, Control and Sustain), check the…
- Example pre-filled Self-Assessment Excel Dashboard to get familiar with results generation
Then find your goals...
STEP 2: Set concrete goals, tasks, dates and numbers you can track
Featuring 704 new and updated case-based questions, organized into seven core areas of process design, this Self-Assessment will help you identify areas in which Service Information improvements can be made.
Examples; 10 of the 704 standard requirements:
- Do you keep 50% of your time unscheduled?
- How important is Service Information to the user organizations mission?
- What are the dynamics of the communication plan?
- In a project to restructure Service Information outcomes, which stakeholders would you involve?
- Has anyone else (internal or external to the group) attempted to solve this problem or a similar one before? If so, what knowledge can be leveraged from these previous efforts?
- Is Service Information Required?
- What measurements are being captured?
- Who defines the rules in relation to any given issue?
- Who will be responsible for documenting the Service Information requirements in detail?
- What business benefits will Service Information goals deliver if achieved?
Complete the self assessment, on your own or with a team in a workshop setting. Use the workbook together with the self assessment requirements spreadsheet:
- The workbook is the latest in-depth complete edition of the Service Information book in PDF containing 704 requirements, which criteria correspond to the criteria in...
Your Service Information self-assessment dashboard which gives you your dynamically prioritized projects-ready tool and shows your organization exactly what to do next:
- The Self-Assessment Excel Dashboard; with the Service Information Self-Assessment and Scorecard you will develop a clear picture of which Service Information areas need attention, which requirements you should focus on and who will be responsible for them:
- Shows your organization instant insight in areas for improvement: Auto generates reports, radar chart for maturity assessment, insights per process and participant and bespoke, ready to use, RACI Matrix
- Gives you a professional Dashboard to guide and perform a thorough Service Information Self-Assessment
- Is secure: Ensures offline data protection of your Self-Assessment results
- Dynamically prioritized projects-ready RACI Matrix shows your organization exactly what to do next:
STEP 3: Implement, Track, follow up and revise strategy
The outcomes of STEP 2, the self assessment, are the inputs for STEP 3; Start and manage Service Information projects with the 62 implementation resources:
- 62 step-by-step Service Information Project Management Form Templates covering over 6000 Service Information project requirements and success criteria:
Examples; 10 of the check box criteria:
- Monitoring and Controlling Process Group: Have operating capacities been created and/or reinforced in partners?
- Team Operating Agreement: Do you vary your voice pace, tone and pitch to engage participants and gain involvement?
- Procurement Audit: Does the strategy include a policy for identifying and training suitable procurement staff?
- Scope Management Plan: Is there a formal process for updating the Service Information project baseline?
- Probability and Impact Matrix: During Service Information project executing, a major problem occurs that was not included in the risk register. What should you do FIRST?
- Requirements Management Plan: Who is responsible for monitoring and tracking the Service Information project requirements?
- Scope Management Plan: What is the estimated cost of creating and implementing?
- Quality Management Plan: How are your organizations compensation and recognition approaches and the performance management system used to reinforce high performance?
- Team Performance Assessment: What do you think is the most constructive thing that could be done now to resolve discussions and disputes about method variance?
- Cost Management Plan: Is the assigned Service Information project manager a PMP (Certified Service Information project manager) and experienced?
Step-by-step and complete Service Information Project Management Forms and Templates including check box criteria and templates.
1.0 Initiating Process Group:
- 1.1 Service Information project Charter
- 1.2 Stakeholder Register
- 1.3 Stakeholder Analysis Matrix
2.0 Planning Process Group:
- 2.1 Service Information project Management Plan
- 2.2 Scope Management Plan
- 2.3 Requirements Management Plan
- 2.4 Requirements Documentation
- 2.5 Requirements Traceability Matrix
- 2.6 Service Information project Scope Statement
- 2.7 Assumption and Constraint Log
- 2.8 Work Breakdown Structure
- 2.9 WBS Dictionary
- 2.10 Schedule Management Plan
- 2.11 Activity List
- 2.12 Activity Attributes
- 2.13 Milestone List
- 2.14 Network Diagram
- 2.15 Activity Resource Requirements
- 2.16 Resource Breakdown Structure
- 2.17 Activity Duration Estimates
- 2.18 Duration Estimating Worksheet
- 2.19 Service Information project Schedule
- 2.20 Cost Management Plan
- 2.21 Activity Cost Estimates
- 2.22 Cost Estimating Worksheet
- 2.23 Cost Baseline
- 2.24 Quality Management Plan
- 2.25 Quality Metrics
- 2.26 Process Improvement Plan
- 2.27 Responsibility Assignment Matrix
- 2.28 Roles and Responsibilities
- 2.29 Human Resource Management Plan
- 2.30 Communications Management Plan
- 2.31 Risk Management Plan
- 2.32 Risk Register
- 2.33 Probability and Impact Assessment
- 2.34 Probability and Impact Matrix
- 2.35 Risk Data Sheet
- 2.36 Procurement Management Plan
- 2.37 Source Selection Criteria
- 2.38 Stakeholder Management Plan
- 2.39 Change Management Plan
3.0 Executing Process Group:
- 3.1 Team Member Status Report
- 3.2 Change Request
- 3.3 Change Log
- 3.4 Decision Log
- 3.5 Quality Audit
- 3.6 Team Directory
- 3.7 Team Operating Agreement
- 3.8 Team Performance Assessment
- 3.9 Team Member Performance Assessment
- 3.10 Issue Log
4.0 Monitoring and Controlling Process Group:
- 4.1 Service Information project Performance Report
- 4.2 Variance Analysis
- 4.3 Earned Value Status
- 4.4 Risk Audit
- 4.5 Contractor Status Report
- 4.6 Formal Acceptance
5.0 Closing Process Group:
- 5.1 Procurement Audit
- 5.2 Contract Close-Out
- 5.3 Service Information project or Phase Close-Out
- 5.4 Lessons Learned
With this Three Step process you will have all the tools you need for any Service Information project with this in-depth Service Information Toolkit.
In using the Toolkit you will be better able to:
- Diagnose Service Information projects, initiatives, organizations, businesses and processes using accepted diagnostic standards and practices
- Implement evidence-based best practice strategies aligned with overall goals
- Integrate recent advances in Service Information and put process design strategies into practice according to best practice guidelines
Defining, designing, creating, and implementing a process to solve a business challenge or meet a business objective is the most valuable role; In EVERY company, organization and department.
Unless you are talking a one-time, single-use project within a business, there should be a process. Whether that process is managed and implemented by humans, AI, or a combination of the two, it needs to be designed by someone with a complex enough perspective to ask the right questions. Someone capable of asking the right questions and step back and say, 'What are we really trying to accomplish here? And is there a different way to look at it?'
This Toolkit empowers people to do just that - whether their title is entrepreneur, manager, consultant, (Vice-)President, CxO etc... - they are the people who rule the future. They are the person who asks the right questions to make Service Information investments work better.
This Service Information All-Inclusive Toolkit enables You to be that person.
Includes lifetime updates
Every self assessment comes with Lifetime Updates and Lifetime Free Updated Books. Lifetime Updates is an industry-first feature which allows you to receive verified self assessment updates, ensuring you always have the most accurate information at your fingertips.