Service Integration and Management Toolkit

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Save time, empower your teams and effectively upgrade your processes with access to this practical Service Integration and Management Toolkit and guide. Address common challenges with best-practice templates, step-by-step work plans and maturity diagnostics for any Service Integration and Management related project.

Download the Toolkit and in Three Steps you will be guided from idea to implementation results.

The Toolkit contains the following practical and powerful enablers with new and updated Service Integration and Management specific requirements:


STEP 1: Get your bearings

Start with...

  • The latest quick edition of the Service Integration and Management Self Assessment book in PDF containing 49 requirements to perform a quickscan, get an overview and share with stakeholders.

Organized in a data driven improvement cycle RDMAICS (Recognize, Define, Measure, Analyze, Improve, Control and Sustain), check the…

  • Example pre-filled Self-Assessment Excel Dashboard to get familiar with results generation

Then find your goals...


STEP 2: Set concrete goals, tasks, dates and numbers you can track

Featuring 995 new and updated case-based questions, organized into seven core areas of process design, this Self-Assessment will help you identify areas in which Service Integration and Management improvements can be made.

Examples; 10 of the 995 standard requirements:

  1. How should procurement be involved in talent development and management in high visibility categories as marketing and legal, which have historically been managed by the business?

  2. Is it required that user authentication/authorization be passed to the database, or does a service account access the database for all applications to database integration?

  3. Does it manage risk, security, continuity, legal and regulatory issues, and protection of intellectual property, while keeping up with changing requirements in areas?

  4. Has management analyzed the total cost of the cloud computing services, including fees, bandwidth usage, training, integration and conversion costs, and security?

  5. Are consulting and professional services organizations well positioned to help companies with an overall IoT implementation, integration, and management strategy?

  6. Are there complex client needs, an overlapping client base and overlapping service goals in the current arrangements that can be better addressed by integration?

  7. How do your change management and project management policies and procedures mitigate the risks that changes inadvertently affect the service provided to you?

  8. Does your organization have the support of the Board of Directors and senior management to facilitate an active offer and service coordination mechanisms?

  9. Is performance reviewed regularly and systematically, concentrating on key indicators as cost, productivity, the demand for services and overall output?

  10. When focusing on supplier management and case exchange, will you also keep in focus the customer case integration for multi customer service providers?


Complete the self assessment, on your own or with a team in a workshop setting. Use the workbook together with the self assessment requirements spreadsheet:

  • The workbook is the latest in-depth complete edition of the Service Integration and Management book in PDF containing 995 requirements, which criteria correspond to the criteria in...

Your Service Integration and Management self-assessment dashboard which gives you your dynamically prioritized projects-ready tool and shows your organization exactly what to do next:

  • The Self-Assessment Excel Dashboard; with the Service Integration and Management Self-Assessment and Scorecard you will develop a clear picture of which Service Integration and Management areas need attention, which requirements you should focus on and who will be responsible for them:

    • Shows your organization instant insight in areas for improvement: Auto generates reports, radar chart for maturity assessment, insights per process and participant and bespoke, ready to use, RACI Matrix
    • Gives you a professional Dashboard to guide and perform a thorough Service Integration and Management Self-Assessment
    • Is secure: Ensures offline data protection of your Self-Assessment results
    • Dynamically prioritized projects-ready RACI Matrix shows your organization exactly what to do next:

 

STEP 3: Implement, Track, follow up and revise strategy

The outcomes of STEP 2, the self assessment, are the inputs for STEP 3; Start and manage Service Integration and Management projects with the 62 implementation resources:

  • 62 step-by-step Service Integration and Management Project Management Form Templates covering over 1500 Service Integration and Management project requirements and success criteria:

Examples; 10 of the check box criteria:

  1. Schedule Management Plan: Are the schedule estimates reasonable given the Service Integration and Management project?

  2. Procurement Audit: Are there complementary rules to be used and are they applied?

  3. Source Selection Criteria: Can you identify proposed teaming partners and/or subcontractors and consider the nature and extent of proposed involvement in satisfying the Service Integration and Management project requirements?

  4. Procurement Audit: Does each policy statement contain the legal reference(s) on which the policy is based?

  5. Initiating Process Group: At which cmmi level are software processes documented, standardized, and integrated into a standard to-be practiced process for your organization?

  6. Cost Management Plan: Are software metrics formally captured, analyzed and used as a basis for other Service Integration and Management project estimates?

  7. Change Management Plan: Who is the target audience of the piece of information?

  8. Assumption and Constraint Log: Are requirements management tracking tools and procedures in place?

  9. Stakeholder Management Plan: Are changes in deliverable commitments agreed to by all affected groups & individuals?

  10. Procurement Management Plan: Are Service Integration and Management project team members involved in detailed estimating and scheduling?

 
Step-by-step and complete Service Integration and Management Project Management Forms and Templates including check box criteria and templates.

1.0 Initiating Process Group:

  • 1.1 Service Integration and Management project Charter
  • 1.2 Stakeholder Register
  • 1.3 Stakeholder Analysis Matrix


2.0 Planning Process Group:

  • 2.1 Service Integration and Management project Management Plan
  • 2.2 Scope Management Plan
  • 2.3 Requirements Management Plan
  • 2.4 Requirements Documentation
  • 2.5 Requirements Traceability Matrix
  • 2.6 Service Integration and Management project Scope Statement
  • 2.7 Assumption and Constraint Log
  • 2.8 Work Breakdown Structure
  • 2.9 WBS Dictionary
  • 2.10 Schedule Management Plan
  • 2.11 Activity List
  • 2.12 Activity Attributes
  • 2.13 Milestone List
  • 2.14 Network Diagram
  • 2.15 Activity Resource Requirements
  • 2.16 Resource Breakdown Structure
  • 2.17 Activity Duration Estimates
  • 2.18 Duration Estimating Worksheet
  • 2.19 Service Integration and Management project Schedule
  • 2.20 Cost Management Plan
  • 2.21 Activity Cost Estimates
  • 2.22 Cost Estimating Worksheet
  • 2.23 Cost Baseline
  • 2.24 Quality Management Plan
  • 2.25 Quality Metrics
  • 2.26 Process Improvement Plan
  • 2.27 Responsibility Assignment Matrix
  • 2.28 Roles and Responsibilities
  • 2.29 Human Resource Management Plan
  • 2.30 Communications Management Plan
  • 2.31 Risk Management Plan
  • 2.32 Risk Register
  • 2.33 Probability and Impact Assessment
  • 2.34 Probability and Impact Matrix
  • 2.35 Risk Data Sheet
  • 2.36 Procurement Management Plan
  • 2.37 Source Selection Criteria
  • 2.38 Stakeholder Management Plan
  • 2.39 Change Management Plan


3.0 Executing Process Group:

  • 3.1 Team Member Status Report
  • 3.2 Change Request
  • 3.3 Change Log
  • 3.4 Decision Log
  • 3.5 Quality Audit
  • 3.6 Team Directory
  • 3.7 Team Operating Agreement
  • 3.8 Team Performance Assessment
  • 3.9 Team Member Performance Assessment
  • 3.10 Issue Log


4.0 Monitoring and Controlling Process Group:

  • 4.1 Service Integration and Management project Performance Report
  • 4.2 Variance Analysis
  • 4.3 Earned Value Status
  • 4.4 Risk Audit
  • 4.5 Contractor Status Report
  • 4.6 Formal Acceptance


5.0 Closing Process Group:

  • 5.1 Procurement Audit
  • 5.2 Contract Close-Out
  • 5.3 Service Integration and Management project or Phase Close-Out
  • 5.4 Lessons Learned

 

Results

With this Three Step process you will have all the tools you need for any Service Integration and Management project with this in-depth Service Integration and Management Toolkit.

In using the Toolkit you will be better able to:

  • Diagnose Service Integration and Management projects, initiatives, organizations, businesses and processes using accepted diagnostic standards and practices
  • Implement evidence-based best practice strategies aligned with overall goals
  • Integrate recent advances in Service Integration and Management and put process design strategies into practice according to best practice guidelines

Defining, designing, creating, and implementing a process to solve a business challenge or meet a business objective is the most valuable role; In EVERY company, organization and department.

Unless you are talking a one-time, single-use project within a business, there should be a process. Whether that process is managed and implemented by humans, AI, or a combination of the two, it needs to be designed by someone with a complex enough perspective to ask the right questions. Someone capable of asking the right questions and step back and say, 'What are we really trying to accomplish here? And is there a different way to look at it?'

This Toolkit empowers people to do just that - whether their title is entrepreneur, manager, consultant, (Vice-)President, CxO etc... - they are the people who rule the future. They are the person who asks the right questions to make Service Integration and Management investments work better.

This Service Integration and Management All-Inclusive Toolkit enables You to be that person.

 

Includes lifetime updates

Every self assessment comes with Lifetime Updates and Lifetime Free Updated Books. Lifetime Updates is an industry-first feature which allows you to receive verified self assessment updates, ensuring you always have the most accurate information at your fingertips.