Description

Truly create value for your customers

How does the Service Management processes of ITIL Service Transition phase map in a DevOps organization?

How do your organizations utilize project Management and link it to Service Operation?

What percentage of all changes to services are managed by Service Transition?

How does a product Service Transition take place and what is its outcome?

Which are benefits to the business of implementing Service Transition?

...Find the answers to these, and more, questions with this Service Transition Toolkit:

Create value for your customers.
Truly create value for your stakeholders.
Capture value for your stakeholders.
Make sure that your investment will be efficient.
Manage demand, IT finance and your service portfolio.
Ensure your business is prepared.
Check your milestones have been reached.
Apply your resources and capabilities.
Incorporate other non functional requirements into your system as needed.

HOW THIS TOOLKIT WORKS:

Save time, empower your teams and effectively upgrade your processes with access to this practical Service Transition Toolkit and guide. Address common challenges with best-practice templates, step-by-step work plans and maturity diagnostics for any Service Transition related project.

Download the Toolkit and in Three Steps you will be guided from idea to implementation results.

The Toolkit contains the following practical and powerful enablers with new and updated Service Transition specific requirements:

STEP 1: Get your bearings

Start with...

The latest quick edition of the Service Transition Self Assessment book in PDF containing 49 requirements to perform a quickscan, get an overview and share with stakeholders.

Organized in a data driven improvement cycle RDMAICS (Recognize, Define, Measure, Analyze, Improve, Control and Sustain), check the…

Example pre-filled Self-Assessment Excel Dashboard to get familiar with results generation

Then find your goals...

STEP 2: Set concrete goals, tasks, dates and numbers you can track

Featuring 998 new and updated case-based questions, organized into seven core areas of process design, this Self-Assessment will help you identify areas in which Service Transition improvements can be made.

Examples; 10 of the 998 standard requirements:

Which management tools allow for the collection of availability, capacity and performance data from a multitude of domains and platforms within the IT infrastructure environment?
Does staff address individuals in the manner in which the person would like to be addressed as opposed to routinely addressing individuals as hon or sweetie?
Which among is a means of delivering value to customers by facilitating outcomes customers want to achieve without the ownership of specific costs and risks?
Which among is a situation where the user will probably use the same set of services, and will need access to different levels of functionality or data?
Does the individual, or a person chosen by the individual, have an active role in the development and update of the individuals person centered plan?
Which among is a group of interacting, interrelated, or interdependent components that form a unified whole, operating together for a common purpose?
Which among is a process used in management, in which organizations evaluate various aspects of the processes in relation to best practice?
Are modifications of the setting requirements for an individual supported by an assessed need and justified in the person centered plan?
What can span organizational and geographic boundaries, often in complex variants creating unique designs and patterns of execution?
Which among have a hierarchical reporting structure with managers who are usually responsible for the execution of the activities?

Complete the self assessment, on your own or with a team in a workshop setting. Use the workbook together with the self assessment requirements spreadsheet:

The workbook is the latest in-depth complete edition of the Service Transition book in PDF containing 998 requirements, which criteria correspond to the criteria in...

Your Service Transition self-assessment dashboard which gives you your dynamically prioritized projects-ready tool and shows your organization exactly what to do next:

The Self-Assessment Excel Dashboard; with the Service Transition Self-Assessment and Scorecard you will develop a clear picture of which Service Transition areas need attention, which requirements you should focus on and who will be responsible for them:

Shows your organization instant insight in areas for improvement: Auto generates reports, radar chart for maturity assessment, insights per process and participant and bespoke, ready to use, RACI Matrix
Gives you a professional Dashboard to guide and perform a thorough Service Transition Self-Assessment
Is secure: Ensures offline data protection of your Self-Assessment results
Dynamically prioritized projects-ready RACI Matrix shows your organization exactly what to do next:

STEP 3: Implement, Track, follow up and revise strategy

The outcomes of STEP 2, the self assessment, are the inputs for STEP 3; Start and manage Service Transition projects with the 62 implementation resources:

62 step-by-step Service Transition Project Management Form Templates covering over 1500 Service Transition project requirements and success criteria:

Examples; 10 of the check box criteria:

Change Request: What is the relationship between requirements attributes and reliability?
Procurement Management Plan: Are Service Transition project team roles and responsibilities identified and documented?
Team Operating Agreement: Do you ensure that all participants know how to use the required technology?
Change Request: How are changes requested (forms, method of communication)?
Probability and Impact Assessment: What are the preparations required for facing difficulties?
Responsibility Assignment Matrix: Does each role with Accountable responsibility have the authority within your organization to make the required decisions?
Procurement Management Plan: Is the Service Transition project sponsor clearly communicating the business case or rationale for why this Service Transition project is needed?
Procurement Audit: Budget controls: does your organization maintain an up-to-date (approved) budget for all funded activities, and perform a comparison of that budget with actual expenditures for each budget category?
Stakeholder Management Plan: What process was used to identify risks to the Service Transition projects success?
Human Resource Management Plan: Are Service Transition project team members involved in detailed estimating and scheduling?

Step-by-step and complete Service Transition Project Management Forms and Templates including check box criteria and templates.

1.0 Initiating Process Group:

1.1 Service Transition project Charter
1.2 Stakeholder Register
1.3 Stakeholder Analysis Matrix

2.0 Planning Process Group:

2.1 Service Transition project Management Plan
2.2 Scope Management Plan
2.3 Requirements Management Plan
2.4 Requirements Documentation
2.5 Requirements Traceability Matrix
2.6 Service Transition project Scope Statement
2.7 Assumption and Constraint Log
2.8 Work Breakdown Structure
2.9 WBS Dictionary
2.10 Schedule Management Plan
2.11 Activity List
2.12 Activity Attributes
2.13 Milestone List
2.14 Network Diagram
2.15 Activity Resource Requirements
2.16 Resource Breakdown Structure
2.17 Activity Duration Estimates
2.18 Duration Estimating Worksheet
2.19 Service Transition project Schedule
2.20 Cost Management Plan
2.21 Activity Cost Estimates
2.22 Cost Estimating Worksheet
2.23 Cost Baseline
2.24 Quality Management Plan
2.25 Quality Metrics
2.26 Process Improvement Plan
2.27 Responsibility Assignment Matrix
2.28 Roles and Responsibilities
2.29 Human Resource Management Plan
2.30 Communications Management Plan
2.31 Risk Management Plan
2.32 Risk Register
2.33 Probability and Impact Assessment
2.34 Probability and Impact Matrix
2.35 Risk Data Sheet
2.36 Procurement Management Plan
2.37 Source Selection Criteria
2.38 Stakeholder Management Plan
2.39 Change Management Plan

3.0 Executing Process Group:

3.1 Team Member Status Report
3.2 Change Request
3.3 Change Log
3.4 Decision Log
3.5 Quality Audit
3.6 Team Directory
3.7 Team Operating Agreement
3.8 Team Performance Assessment
3.9 Team Member Performance Assessment
3.10 Issue Log

4.0 Monitoring and Controlling Process Group:

4.1 Service Transition project Performance Report
4.2 Variance Analysis
4.3 Earned Value Status
4.4 Risk Audit
4.5 Contractor Status Report
4.6 Formal Acceptance

5.0 Closing Process Group:

5.1 Procurement Audit
5.2 Contract Close-Out
5.3 Service Transition project or Phase Close-Out
5.4 Lessons Learned

Results

With this Three Step process you will have all the tools you need for any Service Transition project with this in-depth Service Transition Toolkit.

In using the Toolkit you will be better able to:

Diagnose Service Transition projects, initiatives, organizations, businesses and processes using accepted diagnostic standards and practices
Implement evidence-based best practice strategies aligned with overall goals
Integrate recent advances in Service Transition and put process design strategies into practice according to best practice guidelines

Defining, designing, creating, and implementing a process to solve a business challenge or meet a business objective is the most valuable role; In EVERY company, organization and department.

Unless you are talking a one-time, single-use project within a business, there should be a process. Whether that process is managed and implemented by humans, AI, or a combination of the two, it needs to be designed by someone with a complex enough perspective to ask the right questions. Someone capable of asking the right questions and step back and say, 'What are we really trying to accomplish here? And is there a different way to look at it?'

This Toolkit empowers people to do just that - whether their title is entrepreneur, manager, consultant, (Vice-)President, CxO etc... - they are the people who rule the future. They are the person who asks the right questions to make Service Transition investments work better.

This Service Transition All-Inclusive Toolkit enables You to be that person.

Includes lifetime updates

Every self assessment comes with Lifetime Updates and Lifetime Free Updated Books. Lifetime Updates is an industry-first feature which allows you to receive verified self assessment updates, ensuring you always have the most accurate information at your fingertips.

TRUSTED BY NEARLY 200.000 PROFESSIONALS:

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'As a new Chief Technology Officer, I was feeling unprepared and inadequate to be successful in my role. I ordered an IT toolkit Sunday night and was prepared Monday morning to shed light on areas of improvement within my organization. I no longer felt overwhelmed and intimidated, I was excited to share what I had learned.'

'I spent months shopping for an external consultant before realizing that The Art of Service would allow my team to consult themselves! Not only did we save time not catching a consultant up to speed, we were able to keep our company information and industry secrets confidential.'

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Checklists:

Checklists:Service Transition Checklist Report on ORGANIZATION.pdf

Checklists:Service Transition Checklist Report on PERSON.pdf

Checklists:Service Transition Checklist Report on PLAN.pdf

Checklists:Service Transition Checklist Report on TRANSITION.pdf

Checklists:Service Transition Checklist Report on SERVICE.pdf

Checklists:Service Transition Checklist Report on PROJECT.pdf

Checklists:Service Transition Checklist Report on MANAGEMENT.pdf

Checklists:Service Transition Checklist Report on BUSINESS.pdf

Checklists:Service Transition Checklist Report on STAFF.pdf

Checklists:Service Transition Checklist Report on WORK.pdf

Checklists:Service Transition Checklist Report on INFORMATION.pdf

Checklists:Service Transition Checklist Report on PROCESS.pdf

STEP 1 Get your bearings:

STEP 1 Get your bearings:Service Transition Self-Assessment Pre-Filled EXAMPLE.xlsx

STEP 1 Get your bearings:Service_Transition_Quick_Exploratory_Self-Assessment_Guide.pdf

STEP 2 Set concrete goals tasks dates and numbers you can track:

STEP 2 Set concrete goals tasks dates and numbers you can track:Service_Transition.pdf

STEP 2 Set concrete goals tasks dates and numbers you can track:Service Transition Self-Assessment.xlsx

..and the Project Management resources in 'STEP 3: Implement, Track, follow up and revise strategy' as described above.

Who This Toolkit Is For

This Toolkit is specifically designed for professionals who want to get results or those who want to sell more of their products and services such as…

Coaching or Consulting
Online Courses
Masterminds
Professional Services
Agency Services
Events and seminars
Software / SaaS
Done-for-you Services

Bottom line, if you are managing high-end products and services, this toolkit will help you know more, see more and sell more - as well as train your people and co-workers to do so.

If you are a professional who wants to level-up, this Toolkit will help you do exactly that. And if you ever decide to launch products or services, this Toolkit will give you the skills that will not only serve you today as a professional but also in the future as an entrepreneur.

These skills will enrich every part of your life.

Are you ready to get started?

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Decision Making:

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The answer to this question is your REAL pain:

Why do you think this problem exists?
What have you tried to fix it?
How long has this been a problem?
Is this problem affecting your life in other ways, and how?

Tried:

What have you tried so far to fix this? Is there pain of frustration to solve this all on your own?

This Toolkit gives you your proven advisor, an advisor the vast majority of professionals do not use, because they do not know it exists. If you have tried Toolkits before, so have everyone else of our 200.000 clients. Once they use this Toolkit, they are shocked as to how they quickly get results.

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Why:

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The reason WHY you want something always comes down to either love or status - have clarity on your WHY.

Ownership:

What is stopping you from achieving this all on your own without any help? If your answer is one of these three answers, this Toolkit is right for you:

I do not know how to do it
I want to follow a proven process from someone that has already done it
I want to get there faster

Commitment:

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The fact is, it is never a good time, it is never a good time to start a new program, and it is never a good time to fix a major problem. And even if you think a later time is a good time, you know something will come up. Life will keep happening. If you truly want to solve this problem, would you agree you have to commit to solving it even when it is not the perfect time?

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Which would you like to do?

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Service Transition Toolkit