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The Art of Service Standard Requirements Self Assessments

Service level objective Toolkit: best-practice templates, step-by-step work plans and maturity diagnostics

$249.00

Service level objective Toolkit: best-practice templates, step-by-step work plans and maturity diagnostics

$249.00

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Product Description

Save time, empower your teams and effectively upgrade your processes with access to this practical Service level objective Toolkit and guide. Address common challenges with best-practice templates, step-by-step work plans and maturity diagnostics for any Service level objective related project.

Download the Toolkit and in Three Steps you will be guided from idea to implementation results.

The Toolkit contains the following practical and powerful enablers with new and updated Service level objective specific requirements:


STEP 1: Get your bearings

Start with...

  • The latest quick edition of the Service level objective Self Assessment book in PDF containing 49 requirements to perform a quickscan, get an overview and share with stakeholders.

Organized in a data driven improvement cycle RDMAICS (Recognize, Define, Measure, Analyze, Improve, Control and Sustain), check the…

  • Example pre-filled Self-Assessment Excel Dashboard to get familiar with results generation

Then find your goals...


STEP 2: Set concrete goals, tasks, dates and numbers you can track

Featuring new and updated case-based questions, organized into seven core areas of process design, this Self-Assessment will help you identify areas in which Service level objective improvements can be made.

Examples; 10 of the standard requirements:

  1. Where do ideas that reach policy makers and planners as proposals for Service level objective strengthening and reform actually originate?

  2. You need to create a service level objective (SLO) for incidents that have a priority value of 1. What should you create first?

  3. Which management activity ensures adequate availability of resources based on a service level objective?

  4. Is there a high likelihood that any recommendations will achieve their intended results?

  5. As a sponsor, customer or management, how important is it to meet goals, objectives?

  6. Are pertinent alerts monitored, analyzed and distributed to appropriate personnel?

  7. Are audit criteria, scope, frequency and methods defined?

  8. What is the recommended frequency of auditing?

  9. Do you have Service Level Objectives (SLO)?

  10. How to Improve?


Complete the self assessment, on your own or with a team in a workshop setting. Use the workbook together with the self assessment requirements spreadsheet:

  • The workbook is the latest in-depth complete edition of the Service level objective book in PDF containing requirements, which criteria correspond to the criteria in...

Your Service level objective self-assessment dashboard which gives you your dynamically prioritized projects-ready tool and shows your organization exactly what to do next:

  • The Self-Assessment Excel Dashboard; with the Service level objective Self-Assessment and Scorecard you will develop a clear picture of which Service level objective areas need attention, which requirements you should focus on and who will be responsible for them:

    • Shows your organization instant insight in areas for improvement: Auto generates reports, radar chart for maturity assessment, insights per process and participant and bespoke, ready to use, RACI Matrix
    • Gives you a professional Dashboard to guide and perform a thorough Service level objective Self-Assessment
    • Is secure: Ensures offline data protection of your Self-Assessment results
    • Dynamically prioritized projects-ready RACI Matrix shows your organization exactly what to do next:

 

STEP 3: Implement, Track, follow up and revise strategy

The outcomes of STEP 2, the self assessment, are the inputs for STEP 3; Start and manage Service level objective projects with the 62 implementation resources:

  • 62 step-by-step Service level objective Project Management Form Templates covering over 6000 Service level objective project requirements and success criteria:

Examples; 10 of the check box criteria:

  1. Scope Management Plan: What are the risks that could significantly affect the budget of the Service level objective project?

  2. Team Performance Assessment: How does Service level objective project termination impact Service level objective project team members?

  3. Procurement Management Plan: What were things that you did very well and want to do the same again on the next Service level objective project?

  4. Communications Management Plan: What approaches to you feel are the best ones to use?

  5. Cost Management Plan: Are actuals compared against estimates to analyze and correct variances?

  6. Change Request: Should a more thorough impact analysis be conducted?

  7. Assumption and Constraint Log: How relevant is this attribute to this Service level objective project or audit?

  8. Probability and Impact Matrix: Are there new risks that mitigation strategies might introduce?

  9. Risk Audit: What are the risks that could stop you from achieving your KPIs?

  10. Risk Audit: Do requirements put excessive performance constraints on the product?

 
Step-by-step and complete Service level objective Project Management Forms and Templates including check box criteria and templates.

1.0 Initiating Process Group:

  • 1.1 Service level objective project Charter
  • 1.2 Stakeholder Register
  • 1.3 Stakeholder Analysis Matrix


2.0 Planning Process Group:

  • 2.1 Service level objective project Management Plan
  • 2.2 Scope Management Plan
  • 2.3 Requirements Management Plan
  • 2.4 Requirements Documentation
  • 2.5 Requirements Traceability Matrix
  • 2.6 Service level objective project Scope Statement
  • 2.7 Assumption and Constraint Log
  • 2.8 Work Breakdown Structure
  • 2.9 WBS Dictionary
  • 2.10 Schedule Management Plan
  • 2.11 Activity List
  • 2.12 Activity Attributes
  • 2.13 Milestone List
  • 2.14 Network Diagram
  • 2.15 Activity Resource Requirements
  • 2.16 Resource Breakdown Structure
  • 2.17 Activity Duration Estimates
  • 2.18 Duration Estimating Worksheet
  • 2.19 Service level objective project Schedule
  • 2.20 Cost Management Plan
  • 2.21 Activity Cost Estimates
  • 2.22 Cost Estimating Worksheet
  • 2.23 Cost Baseline
  • 2.24 Quality Management Plan
  • 2.25 Quality Metrics
  • 2.26 Process Improvement Plan
  • 2.27 Responsibility Assignment Matrix
  • 2.28 Roles and Responsibilities
  • 2.29 Human Resource Management Plan
  • 2.30 Communications Management Plan
  • 2.31 Risk Management Plan
  • 2.32 Risk Register
  • 2.33 Probability and Impact Assessment
  • 2.34 Probability and Impact Matrix
  • 2.35 Risk Data Sheet
  • 2.36 Procurement Management Plan
  • 2.37 Source Selection Criteria
  • 2.38 Stakeholder Management Plan
  • 2.39 Change Management Plan


3.0 Executing Process Group:

  • 3.1 Team Member Status Report
  • 3.2 Change Request
  • 3.3 Change Log
  • 3.4 Decision Log
  • 3.5 Quality Audit
  • 3.6 Team Directory
  • 3.7 Team Operating Agreement
  • 3.8 Team Performance Assessment
  • 3.9 Team Member Performance Assessment
  • 3.10 Issue Log


4.0 Monitoring and Controlling Process Group:

  • 4.1 Service level objective project Performance Report
  • 4.2 Variance Analysis
  • 4.3 Earned Value Status
  • 4.4 Risk Audit
  • 4.5 Contractor Status Report
  • 4.6 Formal Acceptance


5.0 Closing Process Group:

  • 5.1 Procurement Audit
  • 5.2 Contract Close-Out
  • 5.3 Service level objective project or Phase Close-Out
  • 5.4 Lessons Learned

 

Results

With this Three Step process you will have all the tools you need for any Service level objective project with this in-depth Service level objective Toolkit.

In using the Toolkit you will be better able to:

  • Diagnose Service level objective projects, initiatives, organizations, businesses and processes using accepted diagnostic standards and practices
  • Implement evidence-based best practice strategies aligned with overall goals
  • Integrate recent advances in Service level objective and put process design strategies into practice according to best practice guidelines

Defining, designing, creating, and implementing a process to solve a business challenge or meet a business objective is the most valuable role; In EVERY company, organization and department.

Unless you are talking a one-time, single-use project within a business, there should be a process. Whether that process is managed and implemented by humans, AI, or a combination of the two, it needs to be designed by someone with a complex enough perspective to ask the right questions. Someone capable of asking the right questions and step back and say, 'What are we really trying to accomplish here? And is there a different way to look at it?'

This Toolkit empowers people to do just that - whether their title is entrepreneur, manager, consultant, (Vice-)President, CxO etc... - they are the people who rule the future. They are the person who asks the right questions to make Service level objective investments work better.

This Service level objective All-Inclusive Toolkit enables You to be that person.

 

Includes lifetime updates

Every self assessment comes with Lifetime Updates and Lifetime Free Updated Books. Lifetime Updates is an industry-first feature which allows you to receive verified self assessment updates, ensuring you always have the most accurate information at your fingertips.

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