Service switching point Toolkit: best-practice templates, step-by-step work plans and maturity diagnostics

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Save time, empower your teams and effectively upgrade your processes with access to this practical Service switching point Toolkit and guide. Address common challenges with best-practice templates, step-by-step work plans and maturity diagnostics for any Service switching point related project.

Download the Toolkit and in Three Steps you will be guided from idea to implementation results.

The Toolkit contains the following practical and powerful enablers with new and updated Service switching point specific requirements:


STEP 1: Get your bearings

Start with...

  • The latest quick edition of the Service switching point Self Assessment book in PDF containing 49 requirements to perform a quickscan, get an overview and share with stakeholders.

Organized in a data driven improvement cycle RDMAICS (Recognize, Define, Measure, Analyze, Improve, Control and Sustain), check the…

  • Example pre-filled Self-Assessment Excel Dashboard to get familiar with results generation

Then find your goals...


STEP 2: Set concrete goals, tasks, dates and numbers you can track

Featuring 712 new and updated case-based questions, organized into seven core areas of process design, this Self-Assessment will help you identify areas in which Service switching point improvements can be made.

Examples; 10 of the 712 standard requirements:

  1. What were the crucial moments of truth on the process map?

  2. How frequently do we track measures?

  3. What is Effective Service switching point?

  4. Who will determine interim and final deadlines?

  5. Where do ideas that reach policy makers and planners as proposals for Service switching point strengthening and reform actually originate?

  6. Who is going to care?

  7. Is there a cost/benefit analysis of optimal solution(s)?

  8. Do Service switching point rules make a reasonable demand on a users capabilities?

  9. What are the best opportunities for value improvement?

  10. Why is it important to have senior management support for a Service switching point project?


Complete the self assessment, on your own or with a team in a workshop setting. Use the workbook together with the self assessment requirements spreadsheet:

  • The workbook is the latest in-depth complete edition of the Service switching point book in PDF containing 712 requirements, which criteria correspond to the criteria in...

Your Service switching point self-assessment dashboard which gives you your dynamically prioritized projects-ready tool and shows your organization exactly what to do next:

  • The Self-Assessment Excel Dashboard; with the Service switching point Self-Assessment and Scorecard you will develop a clear picture of which Service switching point areas need attention, which requirements you should focus on and who will be responsible for them:

    • Shows your organization instant insight in areas for improvement: Auto generates reports, radar chart for maturity assessment, insights per process and participant and bespoke, ready to use, RACI Matrix
    • Gives you a professional Dashboard to guide and perform a thorough Service switching point Self-Assessment
    • Is secure: Ensures offline data protection of your Self-Assessment results
    • Dynamically prioritized projects-ready RACI Matrix shows your organization exactly what to do next:

 

STEP 3: Implement, Track, follow up and revise strategy

The outcomes of STEP 2, the self assessment, are the inputs for STEP 3; Start and manage Service switching point projects with the 62 implementation resources:

  • 62 step-by-step Service switching point Project Management Form Templates covering over 6000 Service switching point project requirements and success criteria:

Examples; 10 of the check box criteria:

  1. Stakeholder Management Plan: Describe the process that will be used to design, develop, review, accept, distribute and change outputs. Will all outputs delivered by the Service switching point project follow the same process?

  2. WBS Dictionary: Does the contractors system provide unit or lot costs when applicable?

  3. Procurement Audit: Is the purchasing department responsible for a continual review of marketing trends, particularly on long-term contracts and contracts containing escalation clauses?

  4. Human Resource Management Plan: Does all Service switching point project documentation reside in a common repository for easy access?

  5. Contractor Status Report: Describe how often regular updates are made to the proposed solution. Are these regular updates included in the standard maintenance plan?

  6. Probability and Impact Assessment: Assumptions Analysis -what assumptions have you made or been given about your Service switching point project?

  7. Cost Management Plan: Is Service switching point project work proceeding in accordance with the original Service switching point project schedule?

  8. Procurement Audit: Are open purchase orders with a fixed monetary limitation used for local purchases of small dollar value?

  9. Team Performance Assessment: To what degree do team members feel that the purpose of the team is important, if not exciting?

  10. Stakeholder Analysis Matrix: How are you predicting what future (work)loads will be?

 
Step-by-step and complete Service switching point Project Management Forms and Templates including check box criteria and templates.

1.0 Initiating Process Group:

  • 1.1 Service switching point project Charter
  • 1.2 Stakeholder Register
  • 1.3 Stakeholder Analysis Matrix


2.0 Planning Process Group:

  • 2.1 Service switching point project Management Plan
  • 2.2 Scope Management Plan
  • 2.3 Requirements Management Plan
  • 2.4 Requirements Documentation
  • 2.5 Requirements Traceability Matrix
  • 2.6 Service switching point project Scope Statement
  • 2.7 Assumption and Constraint Log
  • 2.8 Work Breakdown Structure
  • 2.9 WBS Dictionary
  • 2.10 Schedule Management Plan
  • 2.11 Activity List
  • 2.12 Activity Attributes
  • 2.13 Milestone List
  • 2.14 Network Diagram
  • 2.15 Activity Resource Requirements
  • 2.16 Resource Breakdown Structure
  • 2.17 Activity Duration Estimates
  • 2.18 Duration Estimating Worksheet
  • 2.19 Service switching point project Schedule
  • 2.20 Cost Management Plan
  • 2.21 Activity Cost Estimates
  • 2.22 Cost Estimating Worksheet
  • 2.23 Cost Baseline
  • 2.24 Quality Management Plan
  • 2.25 Quality Metrics
  • 2.26 Process Improvement Plan
  • 2.27 Responsibility Assignment Matrix
  • 2.28 Roles and Responsibilities
  • 2.29 Human Resource Management Plan
  • 2.30 Communications Management Plan
  • 2.31 Risk Management Plan
  • 2.32 Risk Register
  • 2.33 Probability and Impact Assessment
  • 2.34 Probability and Impact Matrix
  • 2.35 Risk Data Sheet
  • 2.36 Procurement Management Plan
  • 2.37 Source Selection Criteria
  • 2.38 Stakeholder Management Plan
  • 2.39 Change Management Plan


3.0 Executing Process Group:

  • 3.1 Team Member Status Report
  • 3.2 Change Request
  • 3.3 Change Log
  • 3.4 Decision Log
  • 3.5 Quality Audit
  • 3.6 Team Directory
  • 3.7 Team Operating Agreement
  • 3.8 Team Performance Assessment
  • 3.9 Team Member Performance Assessment
  • 3.10 Issue Log


4.0 Monitoring and Controlling Process Group:

  • 4.1 Service switching point project Performance Report
  • 4.2 Variance Analysis
  • 4.3 Earned Value Status
  • 4.4 Risk Audit
  • 4.5 Contractor Status Report
  • 4.6 Formal Acceptance


5.0 Closing Process Group:

  • 5.1 Procurement Audit
  • 5.2 Contract Close-Out
  • 5.3 Service switching point project or Phase Close-Out
  • 5.4 Lessons Learned

 

Results

With this Three Step process you will have all the tools you need for any Service switching point project with this in-depth Service switching point Toolkit.

In using the Toolkit you will be better able to:

  • Diagnose Service switching point projects, initiatives, organizations, businesses and processes using accepted diagnostic standards and practices
  • Implement evidence-based best practice strategies aligned with overall goals
  • Integrate recent advances in Service switching point and put process design strategies into practice according to best practice guidelines

Defining, designing, creating, and implementing a process to solve a business challenge or meet a business objective is the most valuable role; In EVERY company, organization and department.

Unless you are talking a one-time, single-use project within a business, there should be a process. Whether that process is managed and implemented by humans, AI, or a combination of the two, it needs to be designed by someone with a complex enough perspective to ask the right questions. Someone capable of asking the right questions and step back and say, 'What are we really trying to accomplish here? And is there a different way to look at it?'

This Toolkit empowers people to do just that - whether their title is entrepreneur, manager, consultant, (Vice-)President, CxO etc... - they are the people who rule the future. They are the person who asks the right questions to make Service switching point investments work better.

This Service switching point All-Inclusive Toolkit enables You to be that person.

 

Includes lifetime updates

Every self assessment comes with Lifetime Updates and Lifetime Free Updated Books. Lifetime Updates is an industry-first feature which allows you to receive verified self assessment updates, ensuring you always have the most accurate information at your fingertips.

46 Reviews Hide Reviews Show Reviews

  • 5
    BRENDAN M. Principle Consultant

    Posted by BRENDAN M. on 3rd Sep 2018

    Every high achiever has probably been criticized as a 'control freak' at some point. However, given the numerous daily distractions entrepreneurs encounter, if you want to do 'deep work' with broad-ranging impact, you have to control your time to make each day a masterpiece. Check Out The Art of Service's Self Assessments.

  • 5
    Thank you. We will be offering your self assessment as a subject for our master students from autumn onwards.

    Posted by Christine R. on 2nd Sep 2018

    Christine R. University Officer

  • 5
    Thank you, this is perfect - I will certainly be recommending Self Assessment dashboards to all - I can not wait to tell my colleagues on Monday.

    Posted by MEL F. on 4th Aug 2018

    MEL F. Change Management Professional

  • 5
    Thanks for this; a lot of work has gone into developing and producing this, I am looking forward to using it in the coming weeks.

    Posted by DR STEVEN.B. on 5th Jul 2018

    DR STEVEN.B. Head of Information Security & Assurance

  • 5
    MARIETTA W. Senior Consultant

    Posted by MARIETTA W. on 5th Jul 2018

    Standard Requirements is a straightforward guide. It is a tool to help develop a detailed vision of all areas impacted by an implementation, and a useful tool for scoring readiness and implementation quality.

  • 5
    I have read your book and it's a great work for my business. Thank you.

    Posted by Nguyen Hoang Vu on 4th Jul 2018

    Nguyen Hoang Vu

  • 5
    Thank you for providing these valuable resources.

    Posted by HANS D. on 3rd Jul 2018

    HANS D. Integration & Solution Architect

  • 5
    Man, thanks again for sharing. Really a life saver! Greetings!

    Posted by DAAN C on 2nd Jul 2018

    DAAN C Senior Consultant

  • 5
    Your book is interesting and contains timely topics.

    Posted by Dianne L. on 2nd Jul 2018

    DIANNE L Chief Learning Officer