The Scalability Toolkit

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This toolkit provides a wide variety of resources to boost your understanding and ability to manage Scalability in your organization with 19 ready-to-use resources.

This toolkit is designed to provide a guiding hand to assist you in improving your knowledge and understanding of Scalability by offering easy to use templates, blueprints, and documents that can be adapted to your organization's requirements.


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Put together by The Art of Service's industry experts and providing ready to use documents, this valuable kit takes the reader beyond the theoretical to focus on the real benefits and deliverables of Scalability and how to apply them successfully within an organization.

This innovative set of documents and ready-to-use templates will provide you with a head start for both learning and applying of a Scalability approach that meets today's standards. It is tailor-fit for professionals who don't have the time or resources at hand to develop the required templates and structure for implementation or management.

The Complete Scalability Toolkit Includes the following 19 resources:

1.File: 02 Data Warehouse Development Process.doc - Summary: One simple way of identifying what data objects are of most concern in your organization is to identify the subject of any existing or potential lists in the organization, such as a client list, a supplier list, an employee list, etc. Wordcount: 4712

2.File: Project Scope.doc - Summary: The purpose of this section is to provide a preliminary view of the technical infrastructure, the interfaces and the data migration to support the << company name >> project. Wordcount: 2298

3.File: Working with Data in the Cloud.docx - Summary: While there may be other issues than cost, such as privacy or portability, which discourage the use of public clouds, the benefits shown through these characteristics will often support the development of a private cloud within the organizationΫ’—_s control. Wordcount: 3664

4.File: 9781486476763_txt.pdf - Summary: As you may well already be aware, a number of high-profile experts (including those who work in or alongside some very well-known companies like Microsoft, Apple, Google, etc) are anticipating an industry-wide shift toward cloud computing at some very near point in the future; meaning, cloud technologies might replace the traditional IT model entirely. Wordcount: 46407

5.File: 05 Project Scope.doc - Summary: The purpose of this section is to provide a preliminary view of the technical infrastructure, the interfaces and the data migration to support the << company name >> project. Wordcount: 2762

6.File: SOS_CMS2002.doc - Summary: This document is designed to provide software customers with detailed support information for a specific software application and Microsoft Windows Server 2003. Wordcount: 1053

7.File: TAOS PRINCE2 Fact Sheet.doc - Summary: It is derived from the earlier PRINCE technique, which was initially developed in 1989 by the Central Computer and Telecommunications Agency (CCTA) as a UK Government standard for information systems project management; however, it soon became regularly applied outside the purely IT environment.Wordcount: 1274

8.File: McKinsey Report.pdf - Summary: Data have become a torrent flowing into every area of the global economy.1 Companies churn out a burgeoning volume of transactional data, capturing trillions of bytes of information about their customers, suppliers, and operations. millions of networked sensors are being embedded in the physical world in devices such as mobile phones, smart energy meters, automobiles, and industrial machines that sense, create, and communicate data in the age of the Internet of Things.2 Indeed, as companies and organizations go about their business and interact with individuals, they are generating a tremendous amount of digital Ϋ’—_exhaust data,Ϋ’—_ i.e., data thatWordcount: 70206

9.File: Presentation 5- BPM & ROI.ppt - Summary: for customers and also to the company in terms of reduced costs such as Wordcount: 2396

10.File: Align Roles and Responsibilities to Make BPM Work.docx - Summary: To make BPM work, companies must better align business units with the IT organization, as well as clearly define roles, responsibilities and a common vocabulary. Wordcount: 1012

11.File: Project to Program.docx - Summary: The end game for many companies is to create a BPM Culture, where every white-collar worker is aware of process improvement goals (at personal, departmental, and corporate levels), has complete visibility to their performance against those goals, and leverages tools to carry out their day-to-day tasks in ways that help them meet and exceed those goals.Wordcount: 2454

12.File: 01 Cloud Computing Development Process.doc - Summary: Some organizations may choose not to deploy internal cloud services, but this does not mean that internal designs are not required, especially if more than one cloud service is used to support a single business process. Wordcount: 6092

13.File: Cloud Computing Toolkit Product Descriptions.docx - Summary: The Art of Service has designed this toolkit to introduce Cloud Computing concepts and provide you with the tools to successfully create a workable Cloud Computing culture in your organization.Wordcount: 817

14.File: Gamification Hints & Tips.doc - Summary: So as you start thinking about how to gamify your service, be sure to take a moment to think through the goals of the project rather than just jumping in to a solution that may not be appropriate for you.Wordcount: 3211

15.File: Gamification Ideas, Examples and Options_ 145 page paper.docx - Summary: If a user has checked-in to a venue on more days (meaning only one check-in per day qualifies for calculating mayorship) than anyone else in the past 60 days, the check-ins are valid under Foursquare's time and distance protocols, and they have a profile photo, they will be crowned "Mayor" of that venue, until someone else earns the title by checking in more times than the previous mayor. Wordcount: 56615

16.File: Service_Design_Capability_Assessment_Questionnaire.docx - Summary: While the focal point of Capacity Management is to ensure adequate performance and capacity of IT services are being developed and already delivered, there are many supporting elements including IT components, product and software licenses, physical sites, human resources and third party products that will all need to be managed appropriately for this goal to be achieved. Wordcount: 8816

17.File: Presentation 2 - Project Management & PRINCE2.ppt - Summary: Quality Planning: Integrated into the Starting Up of a Project (SU) process; the way that the quality system will be used will be in the Project Initiation Document and therefore it will form part of each Stage Plan.Wordcount: 4598

18.File: PIN01040 Critical Success Factors.doc - Summary: The following is a list of high-level factors for managing and recording your critical success factors for your project. Wordcount: 486

19.File: PRINCE2 Plan & Project.doc - Summary: mm/dd/yyyy work allocation is modified and <> retains the management of the project (<>) whilst <> undertakes the person months previously allocated to <> in all other WPs. Wordcount: 3570

This toolkit includes a variety of electronic documents that provide a head start for the implementation, management, education and awareness for Scalability.

The kit is designed for those who need or are looking for awareness or skills, but simply don't have time to develop the necessary templates and structure for the implementation.

The kit serves to act as a starting point. It will give you a clear path to travel. It is designed to be a valuable source of information and activities.

The Scalability toolkit:

1. Contains 19 ready to use documents covering the Preparing, Planning, Designing, Implementing, Operating and Optimizing of Scalability

2. Is scalable to any size and type of project or organization

3. Provides blueprints, templates and documents - ready to download and apply

4. Saves you time and budget