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The Art of Service Standard Requirements Self Assessments

Universal Service Directive Toolkit: best-practice templates, step-by-step work plans and maturity diagnostics

$249.00

Universal Service Directive Toolkit: best-practice templates, step-by-step work plans and maturity diagnostics

$249.00

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Product Description

Save time, empower your teams and effectively upgrade your processes with access to this practical Universal Service Directive Toolkit and guide. Address common challenges with best-practice templates, step-by-step work plans and maturity diagnostics for any Universal Service Directive related project.

Download the Toolkit and in Three Steps you will be guided from idea to implementation results.

The Toolkit contains the following practical and powerful enablers with new and updated Universal Service Directive specific requirements:


STEP 1: Get your bearings

Start with...

  • The latest quick edition of the Universal Service Directive Self Assessment book in PDF containing 49 requirements to perform a quickscan, get an overview and share with stakeholders.

Organized in a data driven improvement cycle RDMAICS (Recognize, Define, Measure, Analyze, Improve, Control and Sustain), check the…

  • Example pre-filled Self-Assessment Excel Dashboard to get familiar with results generation

Then find your goals...


STEP 2: Set concrete goals, tasks, dates and numbers you can track

Featuring 662 new and updated case-based questions, organized into seven core areas of process design, this Self-Assessment will help you identify areas in which Universal Service Directive improvements can be made.

Examples; 10 of the 662 standard requirements:

  1. Are new process steps, standards, and documentation ingrained into normal operations?

  2. What are our needs in relation to Universal Service Directive skills, labor, equipment, and markets?

  3. How do you improve your likelihood of success ?

  4. How to Improve?

  5. Whose voice (department, ethnic group, women, older workers, etc) might you have missed hearing from in your company, and how might you amplify this voice to create positive momentum for your business?

  6. Where do ideas that reach policy makers and planners as proposals for Universal Service Directive strengthening and reform actually originate?

  7. Has the improved process and its steps been standardized?

  8. Do several people in different organizational units assist with the Universal Service Directive process?

  9. Who will determine interim and final deadlines?

  10. What would happen if Universal Service Directive werent done?


Complete the self assessment, on your own or with a team in a workshop setting. Use the workbook together with the self assessment requirements spreadsheet:

  • The workbook is the latest in-depth complete edition of the Universal Service Directive book in PDF containing 662 requirements, which criteria correspond to the criteria in...

Your Universal Service Directive self-assessment dashboard which gives you your dynamically prioritized projects-ready tool and shows your organization exactly what to do next:

  • The Self-Assessment Excel Dashboard; with the Universal Service Directive Self-Assessment and Scorecard you will develop a clear picture of which Universal Service Directive areas need attention, which requirements you should focus on and who will be responsible for them:

    • Shows your organization instant insight in areas for improvement: Auto generates reports, radar chart for maturity assessment, insights per process and participant and bespoke, ready to use, RACI Matrix
    • Gives you a professional Dashboard to guide and perform a thorough Universal Service Directive Self-Assessment
    • Is secure: Ensures offline data protection of your Self-Assessment results
    • Dynamically prioritized projects-ready RACI Matrix shows your organization exactly what to do next:

 

STEP 3: Implement, Track, follow up and revise strategy

The outcomes of STEP 2, the self assessment, are the inputs for STEP 3; Start and manage Universal Service Directive projects with the 62 implementation resources:

  • 62 step-by-step Universal Service Directive Project Management Form Templates covering over 6000 Universal Service Directive project requirements and success criteria:

Examples; 10 of the check box criteria:

  1. Activity Duration Estimates: Is a provider selected based upon defined evaluation criteria?

  2. Quality Metrics: Do the operators focus on determining; is there anything I need to worry about?

  3. Responsibility Assignment Matrix: What Cost Control Tool Do Many Experts Say is Crucial to Universal Service Directive project Management?

  4. Cost Estimating Worksheet: What additional Universal Service Directive project(s) could be initiated as a result of this Universal Service Directive project?

  5. Quality Audit: Are all areas associated with the storage and reconditioning of devices clean, free of rubbish, adequately ventilated and in good repair?

  6. Planning Process Group: How many days can task X be late in starting without affecting the Universal Service Directive project completion date?

  7. Project Portfolio management: When starting a new PMO, what are the steps that need to be taken to have a final resource portfolio?

  8. Variance Analysis: Did the company lose existing customers and/or gain new customers?

  9. Schedule Management Plan: Are any non-compliance issues that exist due to the organizations practices communicated to the organization?

  10. Stakeholder Analysis Matrix: How are you predicting what future (work)loads will be?

 
Step-by-step and complete Universal Service Directive Project Management Forms and Templates including check box criteria and templates.

1.0 Initiating Process Group:

  • 1.1 Universal Service Directive project Charter
  • 1.2 Stakeholder Register
  • 1.3 Stakeholder Analysis Matrix


2.0 Planning Process Group:

  • 2.1 Universal Service Directive project Management Plan
  • 2.2 Scope Management Plan
  • 2.3 Requirements Management Plan
  • 2.4 Requirements Documentation
  • 2.5 Requirements Traceability Matrix
  • 2.6 Universal Service Directive project Scope Statement
  • 2.7 Assumption and Constraint Log
  • 2.8 Work Breakdown Structure
  • 2.9 WBS Dictionary
  • 2.10 Schedule Management Plan
  • 2.11 Activity List
  • 2.12 Activity Attributes
  • 2.13 Milestone List
  • 2.14 Network Diagram
  • 2.15 Activity Resource Requirements
  • 2.16 Resource Breakdown Structure
  • 2.17 Activity Duration Estimates
  • 2.18 Duration Estimating Worksheet
  • 2.19 Universal Service Directive project Schedule
  • 2.20 Cost Management Plan
  • 2.21 Activity Cost Estimates
  • 2.22 Cost Estimating Worksheet
  • 2.23 Cost Baseline
  • 2.24 Quality Management Plan
  • 2.25 Quality Metrics
  • 2.26 Process Improvement Plan
  • 2.27 Responsibility Assignment Matrix
  • 2.28 Roles and Responsibilities
  • 2.29 Human Resource Management Plan
  • 2.30 Communications Management Plan
  • 2.31 Risk Management Plan
  • 2.32 Risk Register
  • 2.33 Probability and Impact Assessment
  • 2.34 Probability and Impact Matrix
  • 2.35 Risk Data Sheet
  • 2.36 Procurement Management Plan
  • 2.37 Source Selection Criteria
  • 2.38 Stakeholder Management Plan
  • 2.39 Change Management Plan


3.0 Executing Process Group:

  • 3.1 Team Member Status Report
  • 3.2 Change Request
  • 3.3 Change Log
  • 3.4 Decision Log
  • 3.5 Quality Audit
  • 3.6 Team Directory
  • 3.7 Team Operating Agreement
  • 3.8 Team Performance Assessment
  • 3.9 Team Member Performance Assessment
  • 3.10 Issue Log


4.0 Monitoring and Controlling Process Group:

  • 4.1 Universal Service Directive project Performance Report
  • 4.2 Variance Analysis
  • 4.3 Earned Value Status
  • 4.4 Risk Audit
  • 4.5 Contractor Status Report
  • 4.6 Formal Acceptance


5.0 Closing Process Group:

  • 5.1 Procurement Audit
  • 5.2 Contract Close-Out
  • 5.3 Universal Service Directive project or Phase Close-Out
  • 5.4 Lessons Learned

 

Results

With this Three Step process you will have all the tools you need for any Universal Service Directive project with this in-depth Universal Service Directive Toolkit.

In using the Toolkit you will be better able to:

  • Diagnose Universal Service Directive projects, initiatives, organizations, businesses and processes using accepted diagnostic standards and practices
  • Implement evidence-based best practice strategies aligned with overall goals
  • Integrate recent advances in Universal Service Directive and put process design strategies into practice according to best practice guidelines

Defining, designing, creating, and implementing a process to solve a business challenge or meet a business objective is the most valuable role; In EVERY company, organization and department.

Unless you are talking a one-time, single-use project within a business, there should be a process. Whether that process is managed and implemented by humans, AI, or a combination of the two, it needs to be designed by someone with a complex enough perspective to ask the right questions. Someone capable of asking the right questions and step back and say, 'What are we really trying to accomplish here? And is there a different way to look at it?'

This Toolkit empowers people to do just that - whether their title is entrepreneur, manager, consultant, (Vice-)President, CxO etc... - they are the people who rule the future. They are the person who asks the right questions to make Universal Service Directive investments work better.

This Universal Service Directive All-Inclusive Toolkit enables You to be that person.

 

Includes lifetime updates

Every self assessment comes with Lifetime Updates and Lifetime Free Updated Books. Lifetime Updates is an industry-first feature which allows you to receive verified self assessment updates, ensuring you always have the most accurate information at your fingertips.

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